Tender Details
Access this Tender
T26/24 - Security Services
Business Name
Lismore City Council
VP Reference #
VP519854
Buyers Reference #
T26/24
Opens
Wednesday 05 August 2026
(AUS Eastern Standard Time)
Closes
Wednesday 26 August 2026 12:00 PM
(AUS Eastern Standard Time)
Supplier query cut-off
Wednesday 26 August 2026 12:00 PM
(AUS Eastern Standard Time)
Expected decision
Wednesday 16 September 2026
(AUS Eastern Standard Time)
Buyer Details
Business Name
Lismore City Council
Location
70 Carrington St
Lismore, New South Wales 2480
Australia
WebSite:
https://www.lismore.nsw.gov.au
Business Info
The City of Lismore is a local government area in the Northern Rivers region of New South Wales, Australia.
The seat of the local government area is Lismore, a major regional centre of the state.
Contact Details
The buyer has elected to have their personal and contact details hidden. These details will be revealed at the buyers discretion.
What the buyer is requesting
Details
The scope for this request forms part of a broader Council-wide procurement plan. Other directorates may elect to participate in this contract, and additional sites or service requirements may be incorporated through the contract and procurement team.
This scope of services will contribute towards establishment of a Council-wide security service to support:
• Protection of Council assets and infrastructure
• Safety of staff, contractors and the public
• Reduction of theft, vandalism and unauthorised access
• Improved perception of safety across public spaces
• Compliance with regulatory and operational requirements
This service scope applies across the directorate of Water, Waste and Open Spaces and covers the following areas:
• Open Spaces
• Lismore CBD (Law Enforcement / Rangers interface)
• Water, Wastewater and Buildings
• Waste Facilities
• Lismore Transit Centre
Additional directorates, facilities and service requirements may be incorporated into the awarded contract during its term. Contractors must be capable of supporting a scalable, multi-directorate security environment.
The Contractor shall provide a coordinated, scalable and flexible security service across Council facilities, infrastructure, public spaces and operational assets.
Services (for a 2 year period) include, but are not limited to:
• 24/7 monitoring and alarm response
• Mobile patrol services
• Lock-up and opening services
• CBD foot patrol services
• Transit Centre operations, security presence and facility management
• Night Ride and late-night transport security services
• Site inspection, verification and defect reporting
• Incident response and escalation
• Cash handling and cash-related security services (where applicable)
• Ad hoc and temporary security services
Services must be capable of operating across:
• Public-facing environments
• Corporate and community facilities
• Critical infrastructure
• Water and wastewater assets
• Waste management facilities
• Parks, open spaces and recreational assets
• Transport facilities
• Remote and geographically dispersed locations
• High-risk and high-visibility sites
The Contractor must be capable of supporting changing operational requirements, expansion of services, addition of new facilities and participation by other Council directorates during the term of the contract. Services must be delivered in a manner that supports the protection of Council assets, safety of staff and the public, operational continuity and continual improvement of Council's security environment.
Please see Scope of Works document for further details.
Background information / Compatibility requirements
Details
Lismore City Council (Council) formed on 1 April 1977 and is a progressive and innovative organisation located in the heart of the beautiful Northern Rivers Region of New South Wales. Employing approximately 400 staff, Council provides services to over 44,000 residents and manages a budget of approximately $167 million per annum. Lismore is the commercial and cultural hub of the region, providing many of the region’s major services. Its shopping and sporting facilities, hospitals and schools serve residents of much of the surrounding area.
Questions asked by the buyer
Question 1 - [Required]
Refer to Tender Schedules - Schedule of Pricing and Schedule of Weighted Non-Price Criteria Information.
Attachments to this Request
Documents
4
Supplier lists selected
Lists
Security Services & Equipment
Categories selected
Categories
Security Services & Equipment
1: Investigation & Surveillance Services
2: Security & CCTV Systems & Maintenance
3: Security & Personal Safety Services
Regions of Service
Locations
New South Wales
1: Richmond-Tweed
All Regions of Service locations are within Australia.
Information requested by others
10/Aug/2026 04:26 PM
Question
:
Dear Lismore City Council Team,
Good afternoon.
We would like to kindly enquire about the scheduled date and time for the briefing session for the above-mentioned tender.
Could you please advise when the briefing session is scheduled to take place, and whether there are any registration requirements or further details that we should be aware of?
We would appreciate your assistance and look forward to your response.
Thank you.
Best Regards,
Shannen Castro
Allied Integrated Management - Bids & Tenders Coordinator
shannen.c@alliedmanagement.com.au
0439-396-095
Answered on 11/Aug/2026 01:05 PM
:
Hi Shannen, Thank you for your message. Council does not intend to hold a briefing session for this RFT, as we consider the information provided in the tender documentation to be sufficient for respondents to prepare their submissions.
Should you have any specific questions or require clarification on any aspect of the RFT, please submit these through VendorPanel. Responses will be provided via the VendorPanel forum in accordance with the procurement process. Thank you, Council
Updates made to this Request
Updates
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