Byron Shire Council

2025-3109

Tuesday 09 September 2025 (AUS Eastern Standard Time)

Wednesday 08 October 2025 02:00 PM (AUS Eastern Standard Time) CLOSED

Thursday 02 October 2025 01:00 PM (AUS Eastern Standard Time)

Wednesday 03 December 2025 (AUS Eastern Standard Time)

Byron Shire Council

70 Station St
Mullumbimby, New South Wales 2482
Australia

https://www.byron.nsw.gov.au/Home

Byron Shire is a local government area located in the Northern Rivers region of New South Wales, Australia. The shire is located adjacent to the Tasman Sea about 50 kilometres (31 mi) south of the Queensland border. The shire, administered from the town of Mullumbimby, covers an area of 566.7 square kilometres (218.8 sq mi), and has existed as a local government entity since 1906. The shire was named for Cape Byron, itself named by Captain Cook in May 1770 in honour of Vice-Admiral John Byron.

The buyer has elected to have their personal and contact details hidden. These details will be revealed at the buyers discretion.

Design, supply, installation, implementation and maintenance of Council’s Parking Management System, in accordance with TfNSW and legislative requirements.

It is envisaged that such an end-to-end pay parking management system will consist of multiple components that are cost effective, relevant, reliable, intuitive, completely integrated, scalable, future proof and embrace a smart cities Internet of Things (IoT) approach. The tendered solution is to take into account the following items:

1. PLATE-BASED PAY PARKING SYSTEMS

A plate-based pay parking system linked to current License Pate Recognition (LPR) and Compliance systems or other LPR and Compliance systems is required. This could include payment systems including but not limited to the following:

An appropriate mix of physical parking meters, capable of accepting card payments and/or cash payments, virtual meters and/or phone apps to service, at a minimum, approximately 2900 pay parking spaces in Byron Bay, Wategos and Brunswick Heads.

2. CENTRAL MANAGEMENT SYSTEM

Selected staff are required to have access to a Central management system that provides a real-time view of the system, for the areas that they have authority to access. Out-of-the-box reports as well as the ability to create customised reports and to generally query and analyse parking, infringement and permit data is required.

3. PERMIT SYSTEMS

Solutions proposed by the Tenderer must be capable of managing a Shire-wide permit system. A proposal that can accommodate both the current permit schemes and future permit schemes is required. Systems that have a high degree of customisation as new permits are introduced, or permit rules change, are sought. We seek a single, cohesive permit system whose business rules can be modified in-house, is easily administered, and is user-friendly for customers to use.

4. LICENSE PLATE RECOGNITION AND INFRINGEMENT SYSTEM

Tenderers are encouraged to submit information and pricing on components that are capable of integrating with or replacing existing systems for:

• Traffic and compliance monitoring (currently using Orikan LPR)

• Infringement processing system (currently using Pinforce)

5. VALUE-ADD SYSTEMS

Tenderers are encouraged to submit information and pricing on value-add components that enable Council to meet Tender outcomes and Objectives.

6. LOCATIONS

The parking management system will be for vehicles parking on the street and in off street (not undercover) car parks in the Byron Shire local government area only. Current pay parking locations include Byron Bay, Wategos, and Brunswick Heads. Future pay parking locations may include Mullumbimby, Bangalow, and Suffolk Park, or beachside areas such as Seven Mile Beach.

7. INSTALLATION OF EQUIPMENT

Installation of any equipment such as but not limited to: sensors, meters, parking kiosk, cameras to be included in the pricing schedule.

8. SYSTEM INTEGRATION AND/OR REPLACEMENT

Costs for providing integration services are to be provided in the pricing schedule and should include any charges you may levy for this activity including; fixed integration fee, data costs, hourly rates, project management, etc.

Alternatively, costs for system replacement are to be provided in the pricing schedule. Proposals that demonstrate better value for money over the life-cycle of the parking management system may be viewed favourably.

9. TRAINING AND DOCUMENTATION

Training and documentation should be included for all components. Council has a preference for intuitive interfaces and online documentation that is regularly updated and improved.

10. MAINTENANCE AND TECHNICAL SUPPORT

Tenderer to detail the maintenance and technical support included in their proposal.

11. COUNCIL USER REQUIREMENTS

Council staff must be able to review all data from a central portal / hub / dashboard with data able to be viewed at a user-friendly visual snapshot level to keep track of daily trends and issues that require fixing.

Council must also have the ability to personally analyse, interrogate and export data via the central portal at a more technical level to identify information, as required, such as (but not limited to): finances, seasonal trends, occupancy and turnover rates, percentage of permit holders within any period of time and any given zone, most common infringement types and most infringed zones. Council must be able to access this data for the duration of the contract. Selected Council staff must be able to personally modify and change tariff rates, as required, via the central portal to respond to seasonal and daily trends.

12. GENERAL USER REQUIREMENTS

For the general public the system must be seamless, efficient, user friendly and offer multiple methods of payment. It must enhance and promote the Byron Shire given the pay parking scheme is frequently the first experience visitors have of Byron. It must encourage more efficient and improved traffic management and parking experience.

See document RFT 2025-3109 for all details.

See document RFT 2025-3109 for all details.

• New South Wales
  1: Richmond-Tweed

All Regions of Service locations are within Australia.

Note to Tenderers:

As stipulated in Part A3.1 of RFT 2025-3019: Enquiries in relation to this Request for Tender can be directed to the Contact Person via VendorPanel. All requests for clarification must be submitted to the online forum via VendorPanel.

This is to ensure that any response provided to a supplier to a question, or a clarification must be provided to all suppliers to ensure there is equity and transparency by Council.

See article "Asking the Buyer a Question on a Request/Tender" on VendorPanel Supplier Help page.

Please note: The following addendum has been recently added.

1. Added: (Addendum) Addenda 1 to RFT 2025-3109.docx

Please consider this addendum when responding.

It includes clarification on tender presentation dates found in Part A2 - Invitation to Tender. As the all existing timeslots have already been requested, Council has added 4 new timeslots for tender presentations as follows.

• Monday 29 September 2025: 1100-1300pm

• Tuesday 30 September 2025: 1100-1230pm

• Wednesday 1 October: 1500-1630pm

• Thursday 2 October 2025: 0830-1000am

Please note: The following addendum has been recently added.

1. Added: (Addendum) Addenda 2 to RFT 2025-3109.docx

Please consider this addendum when responding.

Information regarding how to complete the mandatory Cyber Security Questionnaire required under Part B2.9 - Cyber Security, can be found in this addenda.

Note to Tenderers

Please remember that it is mandatory to complete the Cyber Security Questionnaire as part of your submission, as required under Part B2.9 Cyber Security, as mentioned in Addenda 2 to RFT 2025-3109, on 23 September 2025, 01:17 PM.

The supplier query cut-off period has been extended by 1 additional day to allow for tenderers to provide this information.

Please provide the following information and our ICT team will send through an invite for you to complete the Cyber Security Questionnaire.

Business / Software Name

For supplier staff member who will respond to the cybersecurity enquiries:

Contact Name:

Contact Phone:

Contact Email: