Queensland Ambulance Service

A-4025

Thursday 23 April 2026 (E. Australia Standard Time)

Friday 29 May 2026 02:00 PM (E. Australia Standard Time) CLOSED

Friday 29 May 2026 02:00 PM (E. Australia Standard Time)

Friday 26 June 2026 (E. Australia Standard Time)

Queensland Ambulance Service

125 Kedron Park Rd
Kedron, Queensland 4031
Australia

https://www.ambulance.qld.gov.au/

The Queensland Ambulance Service (QAS) is established by the Ambulance Service Act 1991 and operates as a statewide service as a division within Queensland Health. It is within this role that our organisation delivers ambulance response services, emergency and non-urgent patient care and transport services, inter-facility ambulance transport, casualty room services, planning and coordination for multi-casualty incidents and disasters, and confidential health assessment and information services. We are a trusted and critical partner in the health care system of Queensland, and we operate to provide care for Queenslanders, 24 hours a day across all corners of the state, in a diverse range of communities and locations, including via telephone and virtual modes of communication.

The buyer has elected to have their personal and contact details hidden. These details will be revealed at the buyers discretion.

The purpose of this Request for Information (RFI) is to gather detailed market intelligence to inform QAS’s strategy for a potential Personal Duress Solution.

This RFI is an exploratory, non-binding process designed to understand the landscape of modern, reliable, and proven solutions available within the Australian market, specifically those deployed in emergency services, healthcare, or similar high-risk environments.

Specifically, QAS seeks to:

• Gather formal information on the technology options, device types (wearables, apps), and platform capabilities available.

• Enhance understanding of the technical possibilities and constraints to assist in future technical requirements development.

• Conduct a market analysis to identify capable and experienced suppliers within Queensland and Australia.

• Inform decision-making and the development of a sound, evidence-based procurement strategy should a decision to proceed to a formal tender be taken.

The Queensland Ambulance Service (QAS) is seeking information on available solutions for a modern Personal Duress Solution.

This solution must be capable of supporting a wide variety of field modalities, operating state-wide in varying connectivity environments, and integrating with key QAS systems for approximately 5,500 users with room to grow.

• Queensland
  1: Brisbane
  2: Central West
  3: Darling Downs
  4: Far North
  5: Fitzroy
  6: Gold Coast
  7: Mackay
  8: North West
  9: Northern
  10: Offshore (QLD)
  11: South West
  12: Sunshine Coast
  13: West Moreton
  14: Wide Bay-Burnett

All Regions of Service locations are within Australia.

None...

Please note: The following attachment has been recently added.

1. Added: QAS Personal Duress RFI BRS v1.0 - Final.docx

Please consider this attachment when responding.

Please note: The following addendum has been recently added.

1. Added: (Addendum) Addendum 1 - A4025 Personal duress device.pdf

Please consider this addendum when responding.

Please note: The following addendum has been recently added.

1. Added: (Addendum) Addendum 2 - A4025 Personal duress device.pdf

Please consider this addendum when responding.

Date has been amended to be one week further out for the RFI process. Closing date change from 22nd May to 29th May 2026, 2.00PM