QH eHealth Queensland

ICT10892

Wednesday 18 February 2026 (E. Australia Standard Time)

Wednesday 25 March 2026 02:00 PM (E. Australia Standard Time) CLOSED

Saturday 14 March 2026 02:00 PM (E. Australia Standard Time)

Monday 21 September 2026 (E. Australia Standard Time)

QH eHealth Queensland

108 Wickham St
Fortitude Valley, Queensland 4006
Australia

https://www.health.qld.gov.au/clinical-practice/innovation/digital-health-initiatives

eHealth Queensland enables the delivery of health services to the community, supporting the information technology needs of the State's 16 Hospital and Health Services and the Department of Health. We are leading digital healthcare innovation in Australia by embracing technology to transform the way we care for our patients.

The buyer has elected to have their personal and contact details hidden. These details will be revealed at the buyers discretion.

This REQUEST FOR INFORMATION (RFI) aims to gather information on Support, Maintenance and Development services for a legacy Patient administration System (PAS) written in PICK BASIC (DataBasic) on Reality. The RFI aims to gather supplier capabilities that can meet or exceed the support currently provided for HBCIS (HOMER), Queensland Health’s legacy PAS. This includes proven experience supporting similar technology, industries, environments, and user volumes, as well as the ability to deliver reliable, timely support. Please refer to Schedule A for more information.

Refer to the documents attached to this Request for Information.

Refer to the documents attached to this Request for Information.

• Queensland
  1: Brisbane
  2: Central West
  3: Darling Downs
  4: Far North
  5: Fitzroy
  6: Gold Coast
  7: Mackay
  8: North West
  9: Northern
  10: South West
  11: Sunshine Coast
  12: West Moreton
  13: Wide Bay-Burnett

All Regions of Service locations are within Australia.

Supplier Briefing Registration

In correction to page 5 of the RFI, to register for the supplier briefing please use the following link:

https://events.teams.microsoft.com/event/f923df0d-d100-4485-9276-f600f746a102@0b65b008-95d7-4abc-bafc-3ffc20c039c0

If you have any issues in registering via the above link, please contact PAS-Procurement@health.qld.gov.au.

Supplier Briefing Responses

Please find following responses to questions asked in the supplier market briefing session.



Q1. Can you please provide any details on what ICT consultancy services you would like further information on?

Response: There are no specific ICT consultancy services QH is requesting from the market. Please provide any ICT consultancy services you deem relevant to your RFI response.



Q2. Is there a high-level timeline? This affects planning around transitioning in.

Response: As outlined in RFI, the implementation is currently planned to start in the FY 2026-27



Q3. But it would be good to understand what that would be in terms of potential handover or not from the existing supplier.

Response: The RFI is gathering information from the market. Suppliers are encouraged to respond to the RFI and provide the transition implementation timeframe/requirements. Please provide the assumptions that support your response.

Please note: The following attachments have been recently added.

1. Added: ICT10892 RFI - Supplier Briefing Slide Deck v1.0.pdf

2. Added: REG SC ICT10892 V2.0 20260311 Supplier clarification questions and responses.pdf

Please consider these attachments when responding.

The closing date of the RFI is extended by one week, to 25 March 2026 2pm AEST.

Note that the period for sending queries about the RFI is not being re-opened or extended.