Question:
My question relates to Pg 26 of the document - Invitation to Offer:



3. Financial Information: Three support workers to be paid at the Social, Community, Home Care and Disability Services Industry (SCHADS) level 6, and

Brokerage of $75,000 per annum.


Question: Does this indicate that staff positions need to be set at this pay level? Or is this merely a guide?

Answered on 01/Jul/2025 03:36 PM:


Dear supplier

Please see response below:

My question relates to Pg 26 of the document - Invitation to Offer:


Question:

3. Financial Information: Three support workers to be paid at the Social, Community, Home Care and Disability Services Industry (SCHADS) level 6, and

Brokerage of $75,000 per annum.


Question: Does this indicate that staff positions need to be set at this pay level? Or is this merely a guide

Answer: The department is providing a suitable level of funding to enable a service model of three workers at a Social and Community Services Award Level 6. Deviations from this should be explained in the supplier’s offer.

Thanks

Question:
Is it a requirement that the organisation's staffing model is 3 FTE at SCHADS level 6, or can the staffing model be adjusted within the existing budget? Eg. 4 headcount at different award levels.

Answered on 01/Jul/2025 04:15 PM:


Dear Supplier,

please see response to your questions below:

Thanks

Question

Is it a requirement that the organisation's staffing model is 3 FTE at SCHADS level 6, or can the staffing model be adjusted within the existing budget? Eg. 4 headcount at different award levels.

Response

The department is providing a suitable level of funding to enable a service model of three workers at a Social and Community Services Award Level 6. Departures from this should be explained in the supplier’s offer including the supplier’s justification for the departure.

Question:
Good Afternoon,

In the ITO, Schedule A part 5, selection criteria 2 states a page limit of "not to exceed two (2) A4 pages"

however, in ITO Schedule A part 6, checklist states criteria 2 can have a "maximum 4 A4 pages"

Can you please confirm the page limit for selection criteria 2.

Most appreciated.

Answered on 02/Jul/2025 09:57 AM:


Dear Supplier

Please see response to your question as per below:

Question:

In the ITO, Schedule A part 5, selection criteria 2 states a page limit of "not to exceed two (2) A4 pages" however, in ITO Schedule A part 6, checklist states criteria 2 can have a "maximum 4 A4 pages". Can you please confirm the page limit for selection criteria 2?

Response:

There is an error in item 7 Checklist on Page 26 of the Invitation to Offer. The text in the Evaluation Criteria section for Evaluation Criterion 2 should state:

Evaluation Criterion 2 response (maximum 2 A4 pages) Attachments to the supplier’s response will not be accepted.

Thanks

Question:
Dear Tender Team,

I am seeking clarification regarding the insurance requirements outlined in the tender documentation. Specifically, could you confirm whether the Professional Indemnity Insurance coverage requirement of $20 million is per claim or in aggregate?

Thank you for your assistance.

Answered on 08/Jul/2025 04:08 PM:


Dear Supplier

Please note the answer to your question in the attached Addendum # 1

Thanks

Procurement Team

Question:
Good Morning,

I am seeking clarification please related to the page limits.

Under Section 6. Evaluation Criteria on page 8 and 9 of the ITO, it states that the page limit for Criteria 2 is two A4 pages and Criteria 3 is the Expenditure Plan only.

However, under Section 7. Checklist on page 10 of the ITO it states that the page limit for Criteria 2 is four A4 pages and Criteria 3 is two A4 pages plus Financial statements.

Can you please confirm which guidance is correct - Section 6 or Section 7 page limits?

With thanks.

Answered on 07/Jul/2025 10:47 AM:


Dear Supplier

Please see response to your questions as per below:

There is an error in item 7 Checklist on Page 26 of the Invitation to Offer. The text in the Evaluation Criteria section for Evaluation Criterion 2 should state:

Evaluation Criterion 2 response (maximum 2 A4 pages) Attachments to the supplier’s response will not be accepted.

Thanks

Question:
In relation to section 2.5 'Service Operations' and in particular, 'Service Level Agreement with the GCHHS '; can you please advise if there are associated costs we need to include in our budget regarding items like: office space, parking of car/s, use of shared office facilities etc. If so, can we please receive indicative costings to include?

Answered on 10/Jul/2025 04:13 PM:


Dear supplier

Please see response to your question as per below:

Office accommodation will be provided by GCHHS as an in-kind contribution. This does not include costs associated with car parking. Suppliers should undertake their own research to identify car parking costs.

Thanks

Question:
Hello

Can you please advise, does the listed brokerage amount of $75,000 include GST? If it does, this would mean brokerage in real terms will be $68,181.81 pa Is that correct please?

Answered on 09/Jul/2025 01:55 PM:


Dear supplier,

please note answer to your question below:

The total funding amount in the ITO is GST inclusive. The $75,000 brokerage value in Years 2 and 3 is therefore GST inclusive. The GST exclusive amount is therefore $68,181.81.

Thanks

Question:
In relation to Schedule B 2 - Innovative offer.

Would an end point technology product and software solution be considered for inclusion in this project?

For example: we supply and support a unique software platform for managing shared mobile devices, for use in shared spaces, built for security, privacy, and e-resource/online content deployment for the end user. (Deigned securely to be managed by the service provider and health department.)

Answered on 14/Jul/2025 02:45 PM:


Dear Supplier

Thank you for enquiry regarding the procurement project DoH2024119 Housing and Support Link Service – Gold Coast Hospital and Health Service.

Your query does not appear to be about providing the requested Support Services, but more about supplying goods to the Queensland Government.

For further information about how your business may be able to supply goods and services to Queensland Government buyers, please visit the Queensland Government’s Business Queensland website at: https://www.business.qld.gov.au/running-business/marketing-sales/tendering/supply-queensland-government.

All open market opportunities undertaken by the Department are advertised through the Queensland Government tendering platform on Vendor Panel. Suppliers are encouraged to register at https://www.supply.qld.gov.au to receive notifications about future tender opportunities that may be suitable.

To register with QBuild to access other tender opportunities, please visit the department’s website online at www.business.qld.gov.au/industries/building-property-development/building-construction/supply-queensland-government/minor-works-maintenance/qbuild. To tender companies will need to comply with the relevant requirements and the prequalification system. Queensland’s whole-of-government register of prequalified building consultants and contractors is available online via www.business.qld.gov.au/industries/building-property-development/building-construction/supply-queensland-government/prequalifying-major-projects/guidelines-resources

For further information about how your business may be able to supply goods and services to Queensland Government buyers, please visit the Queensland Government’s Business Queensland website at: https://www.business.qld.gov.au/running-business/marketing-sales/tendering/supply-queensland-government. In addition to this, Trade and Investment Queensland (TIQ - Trade and Investment Queensland — invest, buy, export) is the Queensland Government’s dedicated global business agency, helping Queensland exporters take their products to world markets and promoting Queensland as the perfect place for investment.

Kind Regards

Procurement team

Question:
Under mandatory requirements it says that the supplier must provide:

• copies of the organisation(s) two (2) most recent signed audited annual financial statements and a link to published Annual Reports.

Do the 2 most recent signed audited financial statements suffice? Our company does not have publicly published reports but we can provide these as an attachment.

Answered on 14/Jul/2025 02:07 PM:


Dear supplier,

Please see response to your question:

Question: Under mandatory requirements it says that the supplier must provide:

• copies of the organisation(s) two (2) most recent signed audited annual financial statements and a link to published Annual Reports.

Do the 2 most recent signed audited financial statements suffice? Our company does not have publicly published reports but we can provide these as an attachment.

Response:

Where suppliers are unable to provide a link to published Annual Reports, the department will accept signed copies of audited financial statement as attachments to the supplier’s offer.

Thanks

Procurement team