1. Capability – Weighting 30%
• - Experience and track record in commercial waste management, provide examples of similar customers to QIMR Berghofer currently being serviced.
• - Licensing and certifications currently held (e.g. EPA, ISO 14001)
• - Range of services offered (e.g. general waste, recycling, hazardous waste)
• - Fleet and equipment suitability and availability
• - Staff qualifications and training, provide an organization structure diagram

2. Capacity – Weighting 15%
• - Service coverage (geographic reach and number of sites supported)
• - Collection frequency options
• - Bin types and sizes available
• - Contingency plans for peak periods, service disruptions and public holidays

3. Quality – Weighting 10%
• - Customer service responsiveness
• - Reporting and data provision (e.g. waste volumes, recycling rates)
• - Innovation and technology use (e.g. route optimization, bin sensors)
• - Sustainability and environmental opportunities (we are looking for recommendations where appropriate)

4. Reliability – Weighting 15%
• - References or case studies from similar clients
• - Performance history (e.g. KPIs, complaints, penalties)
• - Business continuity plans
• - Insurance coverage and risk management
• - Service level guarantees (e.g. missed collection response times)

5. Cost Reduction and Containment 15%
• - What cost reduction initiatives can be recommended for QIMR Berghofer
• - What cost containment strategies can be offered

Question:
Hi,

I have some of the following questions regarding the project.


Is the waste related to a construction project/renovation project?

What bins and how many bins do you believe you will require?

How often will the bins need to be serviced (emptied)?

What is the duration of the contract?

Thank you.

Answered on 24/Oct/2025 09:29 AM:


Hi Todd,

Thank you for your enquiry please see my responses below.

Is the waste related to a construction project/renovation project? Yes we renovate and have to change layouts periodically, waste will include but no be limited to building and demolition materials, floor coverings and office furniture, there will be a number of different materials included in the waste, ideally where possible we would like recyclable materials to be recycled.

What bins and how many bins do you believe you will require? We get the 12M3 Skip bins and have estimated we will go through approximately 6 per year.

How often will the bins need to be serviced (emptied)? We order the bins on an as required basis so we don't have them permanently on site, generally they will remain on site for a period of around 2-6 weeks.

What is the duration of the contract? Term is 3 years with 2 x 12 renewal at QIMR's discretion.