Please refer to the attached: Invitation to Offer SOA documents for full detail:
Part A SOA Invitation to Offer (ITO)
Part B SOA Details and attachments
Part C ITO Response Schedules and attachmenmts

Have these attachments been referenced?

1. Mandatory requirements - Supplier to Note: Offers not meeting the mandatory requirements will be deemed non-conforming and may not be considered any further.

1.1 Insurance :The Supplier is to confirm details of the insurances required in Part B: SOA Details.
Workers compensation insurance. Please attach certificate

Public liability and products liability insurance to the minimum value as per Part B: SOA Details
Please attach certificate.

Professional indemnity insurance to the minimum value as per Part B : SOA Details
Please attach certificate.

Other (non mandatory) insurances e.g. Cyber insurance.
Please attach certificate/s

1.2 Ethical Supplier Threshold and Ethical Supplier Mandate - Since 1 August 2019, has the Supplier:
(a) Contravened a civil remedy provision of Chapter 2 or Chapter 3 of the Fair Work Act 2009 (Cth), or committed an offence against the Fair Work Act?

If Yes, please provide details:

(b) Contravened a civil remedy provision of Chapter 2, 3, 4, 5 or 7 of the Industrial Relations Act 2016 or committed an offence against the Industrial Relations Act, or failed to pay employment related levies, or other payments, established under Queensland legislation?

If Yes, provide details

(c) failed to make superannuation contributions on behalf of employees in accordance with the law?

If Yes, provide details:

(d) purported to treat employees as independent contractors, where they are not?

If Yes, provide details

(e) required persons who would otherwise be employees to provide an Australian Business Number so that they could be treated as independent contractors?

If Yes, provide details:

(f) engaged persons on unpaid work trials or as unpaid interns, where they should be treated as employees?

If Yes, provide details:

(g) entered into an arrangement for the provision of labour hire services with a person who is not licensed under the Labour Hire Licensing Act 2017, or a supplier who is an unlicensed provider under the Act?

If Yes, provide details:

(h) paid employees wages below those provided for in an applicable modern award?

If Yes, provide details:

Since 1 February 2024, has the Supplier:
(i) received demerit points or been sanctioned under the Ethical Supplier Mandate?

If Yes, provide details

1.3 Other mandatory requirements - The Supplier is to confirm that they meet the mandatory requirements listed below.
(Please note: These requirements apply to both the Supplier and any individuals within the organisation, including those engaged through subcontractors or other consulting arrangements, who may perform work on behalf of the Supplier.)
Service Provider as a whole, and their nominated individuals, comply with all contract conditions and WorkCover’s Attachment 2 Rehabilitation Services - Service Level Standards (SLS) for the duration of the contract

If No, provide details:

Service Provider agrees to the responsibility to ensure that their nominated individuals performing the work adhere to all conditions of the appointment and the company is accountable for their performance.

If No, provide details:

Service Provider agrees to the following:
a. Service Provider will comply with the Heads of Workers Compensation Authorities (HWCA) Guide for Nationally Consistent Approval Framework for Workplace Rehabilitation (the NCAF)
b. Service Provider will deliver services in line with the Principles of Practice for Workplace Rehabilitation Providers (the Principles) and the Clinical Framework for the Delivery of Health Services (the Framework).
c. Service provider will ensure all services are delivered by individuals in line with the Return to Work Services Table of Costs and Allied Health Services Table of Costs (TOCs) for the relevant year.
d. Service Provider will ensure all services are delivered by individuals who meet the minimum qualifications and in accordance with the workplace rehabilitation model as defined in the Principles.
e. Service Provider will ensure that all nominated individuals performing the work must maintain registration with their relevant professional association or body, with no restrictions, undertakings, or conditions on practice across the life of the SOA term e.g. AHPRA or equivalent association.
f. Service Providers will ensure that all nominated individuals performing who are delivering Specialised Services (refer to Attachment 1 – Scope of Work) have the required additional qualifications and certifications; and have demonstrated experience in their nominated specialised service areas.
g. Service Provider will have a business / management structure that includes at least one (1) person with a rehabilitation consultant qualification as defined in the Principles with a demonstrated minimum of five (5) years' relevant experience.
h. Service provider will commit to schedule face-to-face or teleconference meetings with WorkCover as required to discuss performance, quality assurance, peer-to-peer reviews and adherence to mandatory qualification and certification requirements.
i. Service Provider facilities at all locations where services are delivered, will provide an accessible and appropriate environment for workers, employers, staff and visitors and comply with local workplace health and safety legislation and regulations.

If No, provide details:

1.4 Service Levels and Pricing - Does the Supplier agree to the Table of Costs located in Part B: Attachment 2 - Service Level Standards?
Important Note: The Table of Costs are reviewed by WorkCover 1 December each year.

If no, please provide your reason for an exception to the Service Levels and Table of Costs.

2.1 Supplier details
Full Supplier name

Supplier legal name - If Supplier is an individual - specify the full name (including given names and surname) of the individual;

If Supplier is a partnership - specify the full name of each partner;
If Supplier is a company – specify the full company name;
If Supplier is a trust - specify:
- the legal name of each trustee authorised to make the offer on behalf of the trust; and
- the name of the trust.
Important Note: If multiple Suppliers are applying under a partnership, company or trust, each individual Supplier needs to submit a separate ITO response

Business name (if applicable)

Head office address

Queensland office address

Supplier legal entity type

If Other, please detail:

ABN and, if applicable, ACN (or ABRN)

Names of other entities participating in a joint offer with the Supplier (if applicable)

2.2 Supplier’s contact person for this invitation to offer:
- Name
- Position
- Email Address
- Phone number
- Street address
- Postal Address

3. General information
3.1 Financial information - Suppliers are required to demonstrate that they have the financial capability to provide all the requirements over the term of the SOA. Short-listed Suppliers may be asked to provide further financial information if required by the Principal.

Are there any significant events, matters or circumstances which have arisen within the past 12 months that could significantly affect the operations of the Supplier?

If Yes, please detail:

Are there, or have there been any:
• Bankruptcy and/or de-registration actions; or
• Insolvency proceedings (including voluntary administration, application to wind up, or other similar action)
either actual or threatened against the Supplier in the past three years? If so, what (if any) remedial action has been taken?

If Yes, please detail:

Are there any other factors which could adversely impact the financial ability of the Supplier to successfully perform the obligations contemplated by this ITO?

If Yes, please detail:

Does the Supplier acknowledge that, if shortlisted, they may be required to provide further financial information (including audited financial statements for the past three years) to verify the Supplier’s financial capacity?

If No, please detail:

Does the Supplier agree, if requested by the State, to engage a consultant to conduct a formal financial capacity assessment?

If No, please detail:

Does the Supplier agree, if requested by the State, to allow the State to engage an independent assessor (agent) to conduct financial assessments under conditions of strict confidentiality?

If No, please detail:

Does the Supplier agree to provide the financial information required by the nominated agent?

If No, please detail:

3.2 Cap on liability
Does the Supplier acknowledge acceptance of the cap on liability in relation to any Contract formed under the SOA specified in Part B: SOA Details, Section 1.9
If the Supplier seeks to limit its liability in accordance with a binding scheme under the Professional Standards Act 2004 (Qld), then provide details of the scheme and the limits of liability that apply.

If No, please detail:
- Binding Scheme applicable:
- Summary of liability cap:

3.3 Authorisations
Does the Supplier confirm compliance with the authorisations specified in Part B: SOA Details:
Refer to Part B: SOA Details, Section 1 – General Information, Item 11 - Authorisations

If No, please detail:

3.4 Conflict of interest
Provide details of any possible Conflict of Interest that exists or may arise in relation to the Invitation Process or performance of the Contract (including any conflict of interest with department staff or other suppliers).
If nothing to declare, insert "Nil".

3.5 Confidentiality and/or privacy
Does the Supplier agree to provide Deeds of Confidentiality and/or Privacy executed by its Personnel.

If No, please detail:

3.6 Legislative compliance
Does the Supplier comply with the following legislation, which is applicable to this SOA and any contracts formed under this SOA:
• Information Privacy Act 2009 and applicable privacy code and principles (as defined in that Act);
• Commonwealth Disability Discrimination Act 1992;
• Labour Hire Licensing Act 2017;
• Workers' Compensation and Rehabilitation Act 2003; and
• Human Rights Act 2019 (Qld)

If No, please detail:

3.7 Small to medium enterprises
Is the Supplier a small to medium enterprise?
• Small – a business employing less than 20 people.
• Medium – a business employing 20 or more people, but less than 200 people.
Note: people are both employees and contractors employed by the supplier.
Is the Supplier an SME?

If Yes, please select:

4. SOA Details
4.1 Acceptance of SOA Details
Does the Supplier acknowledge acceptance of the draft content of Part B: SOA Details?

If No, please confirm details have been listed in the response Schedule:

5. Terms and conditions
5.1 Acceptance of SOA Conditions
Does the Supplier acknowledge acceptance of the SOA Conditions, including any departures or additional provisions proposed by the Principal as detailed in Part B - SOA Details?

If No, please confirm details have been listed in the response Schedule:

5.2 Acceptance of Comprehensive Contract Conditions
Does the Supplier acknowledge acceptance of the Comprehensive Contract Conditions under which contracts or orders will be formed under the SOA and the departures or additional provisions applicable to the Comprehensive Contract Conditions detailed in Part B - SOA Details?

If No, please confirm details have been listed in the response Schedule: