Question:
Hello, will there be a site inspection/briefing organised for this site? Thanks

Answered on 27/May/2025 11:48 AM:


No, there will be no site inspections/briefing for Beaudesert Courthouse. The new courthouse is currently under construction, with an expected completion date in mid-2025. Please fill up the Deed of Confidentiality to be able to receive the site plan for this courthouse.

Question:
Q1. Contractors are to provide periodic cleaning services according to the agreed annual schedule, noting that the entire exterior building façade clean service where specialist height access equipment is required will be only at our specific request, however Section D of the pricing schedule rows 38 and 39 requires contractors to provide a price, should contractors price for only (1) service per annum or leave cells blank.

Q2 From 1 July 2025, the super guarantee, that is - the percentage of your wage that your employer is required to pay into your super account, will increase from 11.5% to 12.0%. Unfortunately, contractors are unable to change percentages rates in section B and C of the Supplier Pricing Proposal workbook could pricing sheet be amended with correct percentage or sheet opened up so contractors and edit percentage fields.

Answered on 29/May/2025 09:51 AM:


Q1 - Contractors are to provide a price for 1 service per annum.

Q2 - Pack Ci – Supplier Pricing Proposal has been updated to reflect the new 12% superannuation guarantee effective from 1 July 2025. Please refer to Version 2 (V2) in the attachments.

Question:
1. Is there a washing machine and dryer on site?

2. If yes, are we able to use these machines in laundering of tea towels?

3. If no, is there sufficient storage for us to provide these machines?

Answered on 04/Jun/2025 12:59 PM:


1. No

2. No

3. No sufficient facilities have been accounted for in the new building.

Question:
Could you please provide copy of your volume data of each and product type for each toilet consumable item as listed as a requirement for provision in the cleaning contract (toiletry consumables) for the last 12 months for this location (Beaudesert Courthouse).

Answered on 05/Jun/2025 03:37 PM:


On average for the current building, 80 entrants to the building a week. This including staff, judicial officers and visitors to the building. New building is now under construction, as per site plans provided.

Question:
Q2Please confirm if services are required Weekly or Monthly. Section 7 Clauses 60, 63 and 64, Pack B – Contract Details 60) Monthly Kitchens, lunchrooms, toilets, mats (machine scrub/shampoo) and 63) Carpets, mats (shampoo), 64) Hard flooring (scrub and buff) as Part B Specification Clause 1.4 Requirement Full clean (machine scrub/strip and apply treatment to reseal where appropriate). Resulting sludge removed with a wet and dry vacuum. Frequence weekly in public areas, monthly in office areas- Part B Specification Clause 2.3 Requirement Full vacuum all areas including under mats, rugs runners etc using beater-type machine or power head. Frequence weekly in public areas, monthly in office areas.

Q3. Please confirm if services are required, Bi-Annually, Annually or ON Request, a)Section 7 Clauses 76 and 77, Pack B – Contract Details 76) Full shampoo of carpeted public foyers, waiting rooms, interview rooms, corridors and jury assembly area 77) Full wash of interior and exterior of perimeter windows/sunshades Section Requirement Full clean (shampoo or appropriate cleaning method) soft floor surfaces (Customer may assist in clearing floor space for this task). bi-annually in public areas, Frequence annually in office areas. b) Section13.3 Wash (if washable, otherwise damp wipe) ceilings and ceiling fittings (excluding smoke detectors, sprinkler systems, security systems), walls and wall fittings, skirting boards, doors, door frames, partitions, Frequence bi-annually in public areas, annually in office areas. C.) Section13.4 Requirement Clean all exterior façades including walls; windows, windowsills and frames, flyscreens; awnings, louvres; light fittings, architectural features and eaves that require access with specialist height access Frequence On request.

Q4 Please confirm if services are required Bi-Annually, or Annually Section 7 Clauses 78, 80 and 81 Pack B – Contract Details 78) Fabric upholstered seating (shampoo) 80) Full shampoo of general carpet 81) Strip and reseal vinyl flooring Part B Specification Clause13.2 Requirement Full vacuum and clean (shampoo or appropriate cleaning method) fabric-upholstered furniture and furnishings Frequence bi-annually in public areas, annually in office areas

Answered on 06/Jun/2025 03:29 PM:


Q2Please confirm if services are required Weekly or Monthly. Section 7 Clauses 60, 63 and 64, Pack B – Contract Details 60) Monthly Kitchens, lunchrooms, toilets, mats (machine scrub/shampoo) and 63) Carpets, mats (shampoo), 64) Hard flooring (scrub and buff) as Part B Specification Clause 1.4 Requirement Full clean (machine scrub/strip and apply treatment to reseal where appropriate). MONTHLY

Resulting sludge removed with a wet and dry vacuum. Frequence weekly in public areas, monthly in office areas-WEEKLY IN PUBLIC AREAS, MONTHLY IN OFFICE AREAS

Part B Specification Clause 2.3 Requirement Full vacuum all areas including under mats, rugs runners etc using beater-type machine or power head. Frequence weekly in public areas, monthly in office areas.WEEKLY IN PUBLIC AREAS, MONTHLY IN OFFICE AREAS


Q3. Please confirm if services are required, Bi-Annually, Annually or ON Request, a)Section 7 Clauses 76 and 77, Pack B – Contract Details 76) Full shampoo of carpeted public foyers, waiting rooms, interview rooms, corridors and jury assembly area 77) Full wash of interior and exterior of perimeter windows/sunshades Section Requirement Full clean (shampoo or appropriate cleaning method) soft floor surfaces (Customer may assist in clearing floor space for this task). bi-annually in public areas, Frequence annually in office areas. - BI-ANNUALLY IN PUBLIC AREAS, ANNUALLY IN OFFICE AREAS

b) Section13.3 Wash (if washable, otherwise damp wipe) ceilings and ceiling fittings (excluding smoke detectors, sprinkler systems, security systems), walls and wall fittings, skirting boards, doors, door frames, partitions, Frequence bi-annually in public areas, annually in office areas. - BI-ANNUALLY IN PUBLIC AREAS, ANNUALLY IN OFFICE AREAS

C.) Section13.4 Requirement Clean all exterior façades including walls; windows, windowsills and frames, flyscreens; awnings, louvres; light fittings, architectural features and eaves that require access with specialist height access Frequence On request. - ON REQUEST

Q4 Please confirm if services are required Bi-Annually, or Annually Section 7 Clauses 78, 80 and 81 Pack B – Contract Details 78) Fabric upholstered seating (shampoo) 80) Full shampoo of general carpet 81) Strip and reseal vinyl flooring Part B Specification Clause13.2 Requirement Full vacuum and clean (shampoo or appropriate cleaning method) fabric-upholstered furniture and furnishings Frequence bi-annually in public areas, annually in office areas - BI-ANNUALLY IN PUBLIC AREAS, ANNUALLY IN OFFICE AREAS

Question:
How many cleaners does the courthouse have onsite during the day and in the evening?

How frequent are forensic cleans required (approx.)?

Answered on 06/Jun/2025 11:35 AM:


We currently have one cleaner, three days a week that cleans in the evenings. They are on call for any emergencies we have during the day.

In relation to the forensic cleaning, they are ad hoc, less than one per year.

Question:
scope requirements state that the provider must launder tea towels. Are we required to organise a laundry operator for this? If so, how many tea towels are there per week?

Answered on 06/Jun/2025 01:05 PM:


Yes, for 10 tea towels per week.

Question:
From the Beaudesert Profile it says the cleaning is Monday to Friday, should we cost for three days, or five days as stated

Answered on 06/Jun/2025 02:02 PM:


Three days per week, however hours each day can vary.

Question:
Could you please clarify the frequency of these periodical cleaning tasks to be priced separately? some of these aren't clear in the scope of works.

wash interior ceilings

wash interior walls

wash interior doors

wash interior windows

shampoo upholstered furniture

shampoo soft floor surfaces

clean exterior facades, walls, etc

clean exterior windows

Strip and Seal

Thank you

Answered on 27/Jun/2025 01:41 PM:


See below answers:

wash interior ceilings - Annually

wash interior walls- Annually

wash interior doors - Quarterly

wash interior windows – 6 monthly

shampoo upholstered furniture - Annually

shampoo soft floor surfaces - Annually

clean exterior facades, walls, etc – as requested

clean exterior windows – 6 monthly

Strip and Seal - Annually