Metro South Hospital and Health Service

SP26-519RFI

Thursday 29 October 2026 (E. Australia Standard Time)

Thursday 19 November 2026 10:00 AM (E. Australia Standard Time)

Thursday 19 November 2026 10:00 AM (E. Australia Standard Time)

Thursday 17 December 2026 (E. Australia Standard Time)

Metro South Hospital and Health Service

199 Ipswich Rd
Woolloongabba, Queensland 4102
Australia

https://www.metrosouth.health.qld.gov.au/

We're committed to providing high quality care and improving the health and wellbeing of people in our community. Together we will create Australia’s healthiest community.

The buyer has elected to have their personal and contact details hidden. These details will be revealed at the buyers discretion.

Metro South Health (MSH) is seeking information from the market on electronic register solutions to support the management of Schedule 8 (S8) and Monitored medicines across a Hospital and Health Service environment.

Metro South Health (MSH) is seeking information from the market on electronic register solutions to support the management of Schedule 8 (S8) and Monitored medicines across a Hospital and Health Service environment.

MSH currently uses paper-based registers in a range of settings, including wards, units, pharmacy, community services and correctional health. While these processes support current record-keeping requirements, they are labour-intensive, prone to manual error, difficult to audit, and do not provide real-time visibility of stock movements, balances or compliance issues.

MSH is interested in understanding whether suitable electronic solutions are available that could improve accuracy, security, reporting, auditability and workflow efficiency, while supporting compliance with Queensland legislative and policy requirements, including the Medicines and Poisons Act 2019 (Qld) and supporting regulations and standards.

This Request for Information (RFI) is for market sounding only and is not a commitment to purchase or proceed to a later procurement stage. Information gathered will help MSH understand product capability, implementation considerations, integration opportunities and indicative costs.

MSH is particularly interested in solutions that may be suitable across multiple sites and settings, and that can operate within a complex digital environment, including potential integration with systems such as Patient Administration System (HBCIS), Pharmacy Information System (iPharmacy), Electronic Medical Record (Oracle Millennium/ieMR, MetaVision), Automated Dispensing Cabinets (BD Pyxis ES) and other storage or pharmacy automation technologies.

Vendors are invited to provide a concise written response outlining their product capability and suitability for MSH.

Please provide:

• a brief overview of your organisation and proposed product, including product name, version, country of origin and support model

• information on compliance with relevant Queensland legislation, standards and healthcare requirements

• a summary of how the solution supports key workflows such as receipt, storage, transfer, administration, dispensing, stocktake, discrepancy management, disposal and patients’ own medicines

• details of multi-site capability, scalability, user access controls, audit trails, reporting, data retention and export capability

• information on integration capability with hospital systems, including Patient Administration System (HBCIS), Pharmacy Information System (iPharmacy), Electronic Medical Record (Oracle Millennium/ieMR, MetaVision), Automated Dispensing Cabinets (BD Pyxis ES), HL7 support, and any similar Australian implementations

• ICT and hosting requirements, including whether the solution is cloud-based, on-premises, or hybrid; infrastructure and server requirements; storage and capacity requirements; network dependencies; backup and disaster recovery arrangements; and any third-party software or platform dependencies

• cyber security information, including identity and access management, encryption, logging and monitoring, patching and update approach, anti-malware protections, remote access controls, incident response arrangements, and alignment with recognised security standards

• a summary of implementation, training, maintenance and remote support arrangements

• indicative pricing methodology, including whether pricing is based on users, stores, safes, transactions or another model

• any brochures, case studies or data that support improve workflow efficiencies compared to manual registers

• any brochures, technical documents or case studies that would assist MSH to understand the solution.

Responses should clearly identify standard functionality, optional functionality, assumptions, third-party dependencies and known limitations.

1

• Queensland
  1: Brisbane

All Regions of Service locations are within Australia.

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