Business Name

Rockhampton Regional Council

Buyers Reference #

TEN16621

Opens

Friday 20 March 2026 (E. Australia Standard Time)

Closes

Wednesday 15 April 2026 02:00 PM (E. Australia Standard Time) CLOSED

Supplier query cut-off

Monday 13 April 2026 02:00 PM (E. Australia Standard Time)

Expected decision

Wednesday 27 May 2026 (E. Australia Standard Time)

Buyer Details

Business Name

Rockhampton Regional Council

Location

232 Bolsover St
Rockhampton City, Queensland 4700
Australia

WebSite:

https://www.rockhamptonregion.qld.gov.au/Home

Business Info

Located in the heart of Central Queensland, the Rockhampton Region is situated 570 km north of Brisbane and approximately 300 km south of Mackay. The Region spans an area that’s covers the communities of Mount Morgan and Gracemere and boasts the City of Rockhampton as the main service centre for the wider Central Queensland Region. Rockhampton Regional Council provides a range of local government infrastructure and services, including: water and wastewater services; waste collection and disposal; construction and maintenance of roads, parks, reserves, sports and community facilities; and a wide variety of community services. Council also owns and operates the Rockhampton Airport and Fitzroy River Water.

Contact Details

The buyer has elected to have their personal and contact details hidden. These details will be revealed at the buyers discretion.

What the buyer is requesting

Details

Rockhampton Regional Council is seeking tenders from suitably qualified and experienced Suppliers for the provision of After-Hours Contact Centre Services.

Council is seeking a Supplier capable of delivering a seamless continuation of Council’s customer service operations, providing reliable, professional and consistent support to the community outside normal business hours and during periods of increased demand or service disruption.

Council requires a service model that ensures continuous availability to support customers during after-hours periods including weekends, public holidays and pre-arranged daytime overflow requirements.

Supplier lists selected

Lists

IT & Telecomms

Categories selected