Question:
1. Can WBHHS provide the current staffing establishment at each of the four third-party managed practices — administrative and nursing FTE by site? This would assist respondents in modelling an operating cost base with greater accuracy.

2. Can WBHHS provide actual annual patient attendance figures for each practice for the most recent full financial year? Schedule B Table 1 provides population-derived estimates and Table 2 provides indicative practice attendances; actual attendance data would materially improve the accuracy of the models respondents are able to put forward.

3. What is the current status and condition of clinical equipment and practice IT infrastructure at each site? In particular: which items are at or approaching end of life; what upgrades are anticipated to be required in the near term — for example practice servers, clinical software infrastructure or clinical equipment; and what capacity does WBHHS have to support or fund those upgrades? Respondents would need to understand any immediate capital requirement that would fall to an incoming provider before services could commence.

4. On what terms and over what timeframe would the third-party premises be made available to an incoming provider? Relatedly, in the event WBHHS subsequently recruits a Medical Superintendent with Right of Private Practice to a location, what would happen to an new third-party arrangement at that site — would there be an expectation that the site transitions to the MSPP, and on what notice or transition terms?

Answered on 11/Sep/2026 02:08 PM:


Hello,

WBHHS provides the following responses to the questions raised:


Question 1 Response:

WBHHS is unable to provide detailed staffing establishment information at the EOI stage.



This EOI is intended to seek high level concepts and indicative interest only and does not require detailed operational modelling.



WBHHS will provide relevant establishment information to shortlisted respondents during the subsequent procurement stage where more detailed service modelling will be required.



Question 2 Response:

WBHHS is unable to release actual patient attendance figures at the EOI stage.



Schedule B provides population derived estimates and indicative practice attendances sufficient for high level concept development.



More detailed activity data may be made available to shortlisted respondents in later procurement stages to support more accurate modelling.



Question 3 Response:

WBHHS is unable to provide detailed asset condition assessments or capital requirements at the EOI stage.



The EOI seeks conceptual models and indicative interest rather than detailed operational or capital planning.

Information regarding equipment condition, IT infrastructure and any anticipated upgrades may be provided to shortlisted respondents during later procurement stages to support more detailed service design and costing.



Respondents may outline any assumptions or information they would expect to require in future procurement stages as part of their EOI response.



Question 4 Response:

Premises availability and associated terms will be defined during subsequent procurement stages and negotiated with shortlisted respondents based on the proposed service model(s).



Respondents may indicate any terms they consider necessary for viability.



Once a third-party arrangement is established, the agreed terms of that arrangement will be considered in any future WBHHS workforce planning and/or recruitment, including MSPP appointments.

Question:
Hi there, could you please provide clarifications to the following questions. Many thanks

1. Provider scope: Does WBHHS envisage respondents proposing a medical workforce service, end-to-end operation of the GP practices, or either/both depending on the proposed model?

2. Clinical governance: Where clinicians work across a private GP practice and WBHHS hospital/MPHS services, how are clinical governance and service accountabilities currently allocated between WBHHS and the practice operator?

3. Medical workforce requirements: Can WBHHS provide the current medical workforce requirements by location across general practice, hospital/MPHS, ED/recall and inpatient services?

4. Broader service obligations: Are current rural GPs required to provide services outside the GP practices and WBHHS facilities, such as residential aged care or outreach, and should these requirements be considered in proposed future models?

5. Funding arrangements: Can WBHHS clarify, at a high level, how MBS/private practice revenue, WBHHS funding or subsidies, and other State or Commonwealth funding currently apply to the commissioned practices?

Answered on 21/Sep/2026 12:19 PM:


Hello,

WBHHS provides the following responses to the questions raised:

Question 1 Response:

WBHHS is open to considering any proposed service delivery model.


Question 2 Response:

WBHHS currently operates under a service agreement where clinical governance rests with the practice operator. A GP may be recalled to the relevant health service facility where required, including where medical staff availability is limited or a full-time GP presence at the health service is not required.


Question 3 Response:

WBHHS is unable to provide detailed medical workforce requirements by location at the EOI stage. WBHHS maintains a baseline medical workforce of a minimum of 2 FTE across rural locations, with larger sites such as Childers and Gin Gin requiring higher levels of medical staffing. General practice medical workforce requirements vary according to patient demand and the availability of medical staffing at each location.

Respondents should outline the workforce requirements necessary to deliver their proposed model(s) and identify any opportunities for workforce integration between WBHHS MPHS/hospital services and general practice delivery where applicable.

More detailed workforce information may be made available to shortlisted respondents during subsequent procurement stages.


Question 4 Response:

There is currently no obligation to provide these services by WBHHS, however respondents can consider provision of such services as part of their response.


Question 5 Response:

WBHHS currently pays a daily operational fee for the management of the practices, provides the clinic space and funds significant capital purchases. Medicare Benefits Schedule (MBS) billings are retained by the practice operator, with an agreed percentage of billings paid back to WBHHS each month.