Question:
Good morning,

Can you please advise if this Contract Refresh is applicable to Fire Safety Systems and Equipment suppliers?

Thank you.

Answered on 26/May/2026 11:32 AM:


Thank you for your query:

Trade Services does not cover these services however TEN16617 Fire Protection Systems & Equipment Service Maintenance will be advertised on VendorPanel within the next fortnight.

Question:
Thermoshield Australia is a roof coating company where we encapsulate existing roofs with our Thermal Dedicated Insulated Ceramic Coating, please read below for an understanding of who we are and what we do.

We at Thermoshield Australia feel that our Thermoshield Product would fit for purpose for the Rockhampton Regional Council assets.

What Thermoshield does besides repelling the solar radiation, it also mitigates thermal shock, reducing the constant movement that takes place on a daily basis on the roof and in turn Restoring and preserving your roof giving longevity, which alleviates the need to re-roof.

Thermoshield Insulation membrane is applied as part of our Roof Restoration system being applied to ‘seal’ a building for corrosion prevention.

All applications of Thermoshield Insulation will result in preventing major heat transfer in any environment.

The success of Thermoshield Insulation membrane is due to its ability to counter ‘radiant heat’ transfer, Thermoshield hollow ceramic beads will reduce internal temperature by up to 45%, reduces cooling costs by up to 40%, reduces UV penetration by up to 96% and reduces cooling equipment workload.

Thermoshield Australia ensures an investment in a Thermoshield liquid ceramic coating, Thermoshield Insulation offers a 10 Year Warranty* with any remedial work (if) required and this remedial work will be completed after a discussion with the property owner to determine the cause of the remedial work to be done, with your peace of mind and satisfaction our priority.

An extend 10-year Warranty is also offered after the first 10-year period has ended, to take advantage of this extend 10-year Warranty all is required is x1 Power Wash of the surface area and x1 Thermoshield Coating to be applied.

Thermoshield Insulation membrane has been proven to be effective in preventing corrosion is some of the world’s harshest climates, Ceramics are very chemically inert (stable) and can remain unaffected in all weather conditions or exposure to caustic elements, in most cases with rust effected surfaces Corrosion Control is applied to the surface before the final application of Thermoshield Insulation membrane, the flexible Thermoshield ceramic, non-permeable membrane can keep metals dry and shielded from ionic compounds such as salts, acids bases, this is achieved by encasing the metal below a thick, chemically stable “membrane” that protects the structure from any and all environmental exposure.

PV PANELS - Future Proofing restores roof integrity by means of stabilizing and strengthening the asset.

To ensure that the PV installation is secure and stable it is imperative to treat the substrate, this is achieved by power washing, addressing any corrosive issues and waterproofing problems which in turn strengthens the substrate.

PV POWER OUTPUT - Electrical output is improved based on “University of Melbourne Research” once PV panels are installed on a cool roof, PV panels perform at their optimum when they are installed over a cool surface, the increased PV Panel output is increased between 6-8%

We are an ISO accredited company and manufacture all our products in our factory here in Dandenong and we have done so for the past 27 years, Thermoshield is a ceramic coating with dedicated insulation values and as such it needs to be applied at a certain thickness (500 microns of wet film thickness) as opposed to a reflective paint that has no insulation values, this allows Thermoshield Insulated membrane to still be effective when dull or dirty as opposed to a reflective paint.

Please do not hesitate to reach out to me if you have any questions in regard to the information presented thus far, please also view our website for further information.

As always, I very much look forward to your next communication in regard to this opportunity for and with the Rockhampton Regional Council.

Kind Regards,

Alan Ball

National Sales Manager



Factory 11, 42 Mills Road

Dandenong VIC 3175

E: alan@thermoshield.com.au

M: 0400 474 870

T: (03) 9728 8800

W: thermoshield.com.au

Answered on 26/May/2026 01:24 PM:


Thank you Alan,

This particular contract does not cover this product however Council appreciates the information.

Question:
Is there any requirements to carry out thermographic inspections?

Answered on 26/May/2026 01:40 PM:


Thank you for your query.

This contract does not cover thermographic inspections.