Metro North Hospital & Health Service QLD

MNHHS127794

Wednesday 21 May 2025 (E. Australia Standard Time)

Wednesday 02 July 2025 05:00 PM (E. Australia Standard Time) CLOSED

Friday 27 June 2025 05:00 PM (E. Australia Standard Time)

Wednesday 13 August 2025 (E. Australia Standard Time)

Metro North Hospital & Health Service QLD

Butterfield St
Herston, Queensland 4006
Australia

https://www.metronorth.health.qld.gov.au/

Metro North Health enables people to deliver excellent patient-centred care and high quality health services. We focus on collaboration with healthcare partners and an investment in systems, engagement and culture, we connect people to deliver services to a population approaching 900,000, from north of the Brisbane River to north of Kilcoy.

The buyer has elected to have their personal and contact details hidden. These details will be revealed at the buyers discretion.

The Customer is seeking to engage with the market to gather information about the potential supply of a Metro North Flow - Digital Health platform including a digital solution suite of integrated applications to address priority patient flow capability areas. This Invitation may be the first stage of a multi-stage procurement process.

An aging population, workforce shortages and technological advancements have created an increased demand for healthcare services. Effective patient flow is one key strategy to meet growing demand. Patient flow refers to the movement of patients through care settings including the emergency department, acute wards, sub-acute care and community services. Efficient and effective patient flow enables the movement of patients seamlessly through the system. It is essential for timely, high-quality care.

Digital enablement plays a critical role in addressing identified risks and issues associated with patient flow through Metro North clinical services, care settings and facilities. There is an opportunity to strategically build and deliver a digital health platform supporting all facilities and services, which meets flow information needs across Metro North.

The Metro North Flow Vision

Delivering clinician-led digital hospital tools and technology to map and improve hospital workflows and maximise availability of hospital beds, promoting appropriate, safe and timely patient care.

• New South Wales
  1: Sydney
• Northern Territory
  1: Darwin
  2: NT (all other areas)
• Queensland
  1: Brisbane
  2: Central West
  3: Darling Downs
  4: Far North
  5: Fitzroy
  6: Gold Coast
  7: Mackay
  8: North West
  9: Northern
  10: Offshore (QLD)
  11: South West
  12: Sunshine Coast
  13: West Moreton
  14: Wide Bay-Burnett
• Tasmania
  1: Greater Hobart
  2: Northern
• Western Australia
  1: Perth

Regions of service locations also include areas outside of Australia.

None...

Please note: The following attachment has been recently added.

1. Added: MNHHS127794 Clarification No 1 (out in the market).pdf

Please consider this attachment when responding.

Please note: The following addendum has been recently added.

1. Added: (Addendum) MNHHS127794 Request for Information (RFI) v.1.1 ADDENDUM 1 30052025.DOCX

Please consider this addendum when responding. This Addendum provides the Industry Briefing time at sections 1.3 and 1.8 and includes a change to Section 6, Solution.

Please note: The following attachment has been recently added.

1. Added: MNHHS127794 Clarification No 2 02.06.2025.pdf

Please consider this attachment when responding.

Please note: The following attachment has been recently added.

1. Added: MNHHS127794 Clarification No 2.1 03.06.2025.pdf

Please consider this attachment when responding.

Please note MNHHS127794 Clarification No 2.1 provides further information for answers to questions 1 through 4.

Please note: The following attachment has been recently added.

1. Added: MNHHS127794 Industry Briefing Details 04062025.docx

Please consider this attachment when responding.

For suppliers who have not registered for the upcoming industry briefing, the MNHHS127794 Industry Briefing Details 04062025 document provides a Microsoft Teams invitation link to the upcoming Industry Briefing for MNHHS127794, to be held on 4 June 2025 from 12-1pm (AEST).



Please find below the link to the Industry Briefing scheduled for 4 June 2025 at 12:00 Noon – 1PM

Please note: The following attachments have been recently added.

1. Added: MNHHS127794 - Metro North Flow - Digital Health Platform - Industry Briefing - 20250604.pdf

2. Added: MNHHS127794 Clarification No 3.docx

Please consider these attachments when responding.

The Industry Brief slide presentation has been attached. A link to the industry brief recording has been provided in the Clarification No. 3 document. The industry brief Q&A session has been summarised and presented in the Clarification No. 3 document.

Please note: The following attachment has been recently added.

1. Added: MNHHS127794 Clarification No 4 .docx

Please consider this attachment when responding. There are 6 items associated with this clarification.

Please note: The following attachment has been recently added.

1. Added: MNHHS127794 Clarification No 5.docx

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Please note: The following attachments have been recently added.

1. Added: MNHHS127794 Clarification No 6.docx

2. Added: MNHHS127794 Clarification 6 - Attachment 1.xlsx

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Please note: The following attachment has been recently added.

1. Added: MNHHS127794 Clarification No 7.docx

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Please note: The following attachment has been recently added.

1. Added: MNHHS127794 Clarification No 8.docx

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Suppliers, please note at document RFI V1.1 Addendum 1, Section 1.3 – RFI Details, dot point one, Suppliers are directed to send RFI Submissions via email to the Customer Contact Officer. This is incorrect.

Suppliers, please do not direct your Submissions to the Customer Contact Officer.

RFI Section 1.4 – ‘How Offers are to be Submitted’ directs that RFI responses should be submitted via Vendor Panel.

Suppliers, please ensure that RFI responses and submissions are submitted via Vendor Panel.

Thank you.