Tender Details
EOI: Supply of Smart Intravenous (IV) Pump System under a Consumables-Linked Commercial Model
Business Name
Cairns & Hinterland Hospital & Health Service QLD
VP Reference #
VP504825
Buyers Reference #
CHHHS131240
Opens
Thursday 02 April 2026
(E. Australia Standard Time)
Closes
Friday 15 May 2026 02:00 PM
(E. Australia Standard Time)
CLOSED
Supplier query cut-off
Friday 15 May 2026 02:00 PM
(E. Australia Standard Time)
Expected decision
Monday 30 November 2026
(E. Australia Standard Time)
Buyer Details
Business Name
Cairns & Hinterland Hospital & Health Service QLD
Location
85 Spence St
Portsmith, Queensland 4870
Australia
WebSite:
https://www.cairns-hinterland.health.qld.gov.au/
Business Info
Cairns and Hinterland Hospital and Health Service covers an area of 142,900 square kilometres. We go as far as Tully in the south, Cow Bay in the north and Croydon in the west.
Contact Details
The buyer has elected to have their personal and contact details hidden. These details will be revealed at the buyers discretion.
What the buyer is requesting
Details
Cairns and Hinterland Hospital and Health Service (CHHHS) is seeking Expressions of Interest (EOI) from suitably qualified suppliers to inform the development of a commercial model for the provision of smart intravenous (IV) infusion technology, under a nil-capital consumables index with a defined baseline pricing schedule and commercial controls governing pricing, and lifecycle obligations.
This EOI will assist CHHHS in determining a fit-for-purpose, compliant, and financially sustainable procurement methodology that ensures clinical safety, interoperability, and long-term value for money. Market sounding will inform commercial options resulting in either direct negotiation or subsequent Invitation to Offer (ITO).
Goods / Services Required
- Supply of volumetric and syringe smart IV infusion pumps, including associated hardware, drug libraries and provision of consumables (e.g. administration sets and related disposables)
- A nil-capital, consumables-linked commercial model, where equipment costs are amortised through consumables pricing
- Defined baseline pricing schedule with transparent standalone consumables pricing and commercial controls (e.g. indexation, benchmarking, lifecycle obligations)
- Integrated drug library software, connectivity, and cybersecurity updates in accordance with QICT
- Maintenance, servicing, training, and lifecycle management
Delivery Location
- Primary delivery and implementation will occur across Cairns and Hinterland Hospital and Health Service (CHHHS) facilities in Far North Queensland
- Elements of the service (e.g. software support, monitoring, updates) may be delivered in accordance with QICT and CHHHS requirements
Expected Timing
EOI release: 02/04/2026
Market engagement and evaluation: May 2026
Anticipated procurement progression (negotiation or ITO): Following EOI outcomes
Implementation commencement: Subject to procurement outcome and approvals
Key Commercial Outcome
The proposed model is a consumables-linked arrangement whereby:
- No upfront capital expenditure is incurred by CHHHS
- Equipment costs are amortised over the contract term
- Suppliers assume lifecycle obligations (maintenance, upgrades, compliance)
- At contract end, CHHHS will either retain ownership of the pumps or transition to a technology refresh under a new agreement
Background information / Compatibility requirements
Details
Cairns and Hinterland Hospital and Health Service (CHHHS) is undertaking a strategic procurement of smart intravenous (IV) pump technology to replace and standardise its existing fleet, which is approaching end-of-life and exhibits variability in models, functionality, and interoperability. This procurement aligns with Queensland Health’s broader digital health and patient safety strategies, including medication safety, closed-loop medication management, and integration with enterprise electronic medical records (ieMR). The current Standing Offer Arrangement (SOA QH030) supports outright purchase only and does not accommodate alternative commercial models such as leasing or consumables-linked arrangements, necessitating a revised procurement approach.
The proposed procurement is being progressed in parallel with other digital and clinical uplift initiatives, including medication management system enhancements, cybersecurity uplift programs, and biomedical asset standardisation. These concurrent projects introduce interdependencies, particularly in relation to ICT integration, data governance, and clinical workflow alignment. CHHHS operates within a highly regulated environment, subject to Queensland Procurement Policy 2026, Queensland Treasury Financial Accountability frameworks (including AASB 16 lease considerations), Human Rights Act 2019 (Qld), and ICT security and interoperability standards mandated by Queensland Health.
CHHHS has a strong focus on clinical safety whilst ensuring value-for-money procurement, risk mitigation, and lifecycle asset management, with increasing emphasis on innovative commercial models that reduce upfront capital expenditure while maintaining transparency and audit compliance. Lessons learned from prior capital-intensive medical equipment procurements highlight the importance of robust financial modelling, clear contractual allocation of lifecycle obligations. Market engagement through an Expression of Interest (EOI) will be critical to validate the feasibility of a consumables-linked model and ensure alignment with both clinical and financial governance requirements.
Technical Specifications and Requirements
The required solution comprises volumetric and syringe smart IV infusion pumps, including all associated hardware, software, consumables, and supporting infrastructure necessary for safe and effective operation within CHHHS clinical environments.
The IV pump system must support interoperability with existing Queensland Health digital ecosystems, including integration with the integrated electronic Medical Record (ieMR), medication management systems, and relevant clinical decision support tools. This includes compatibility with HL7/FHIR messaging standards, secure network connectivity (wired and/or wireless), and alignment with Queensland Health cybersecurity and ICT architecture requirements. Devices must support centralised drug library management, with the ability to update and deploy drug libraries across the fleet in real time, ensuring compliance with medication safety protocols.
All pumps must include Dose Error Reduction Systems (DERS), configurable drug libraries, and support for continuous quality improvement through data capture and reporting capabilities. The system must enable integration with barcode medication administration (BCMA) workflows and support closed-loop medication management where applicable.
The specifications attached to this EOI include but are not limited to;
- Volumetric and syringe pump configurations suitable for adult, paediatric, and neonatal care settings
- High accuracy infusion delivery with configurable alarm parameters and fail-safe mechanisms
- Battery performance sufficient to support clinical mobility requirements and power outage scenarios
- Full lifecycle inclusions under the commercial model, including preventative maintenance, calibration, battery replacement, firmware/software updates, cybersecurity patching, and technical support
- Hosting requirements (cloud or on-premises) compliant with Queensland Government data security classifications (ICT questionnaire included)
- Fleet management capability, including asset tracking, utilisation reporting, and remote diagnostics
- Scalability to support future expansion across CHHHS facilities
- HHS project implementation and training
Associated dependent components include:
- Proprietary or compatible consumables (e.g. infusion sets, syringes), which must be clearly specified and priced transparently on a standalone basis
- Docking stations, mounting systems, and transport accessories compatible with existing clinical infrastructure (e.g. bed rails, IV poles)
- Network infrastructure requirements, including bandwidth, Wi-Fi coverage, and device authentication protocols
- Integration interfaces with existing biomedical engineering systems and asset management platforms
All products must comply with relevant Australian regulatory requirements, including Therapeutic Goods Administration (TGA) approval, and align with applicable Australian Standards for medical equipment. Suppliers must demonstrate the ability to support ongoing technology refresh and ensure devices remain clinically current over the contract term without requiring significant additional capital investment and ensure successful project implementation and training.
Supplier lists selected
Lists
Healthcare Services
Medical Equipment. & Supplies
Categories selected
Categories
Healthcare Services
1: Medical Speciality Services
Medical Equipment & Accessories & Supplies
1: Medical Equipment & Accessories & Supplies
Regions of Service
Locations
Queensland
1: Far North
All Regions of Service locations are within Australia.
Information requested by others
14/Apr/2026 09:57 AM
Question
:
Hello Team,
Our team has raised a concern while reviewing the list of consumable lines, noting that the product descriptions provided appear to align with Cairns supply descriptions rather than vendor product descriptions.
To ensure we are assessing the products on a like-for-like basis, could we please request the actual product descriptions and corresponding product codes? This will also allow us to accurately interpret the data and assess usage volumes.
In addition, could all volumes please be provided in eaches (EA)? At present, there are no indicated quantities for cartons or boxes, which makes it challenging to normalise volumes and complete a consistent usage and pricing assessment.
We appreciate your support in clarifying the above, as this will enable us to progress our evaluation more accurately and efficiently.
Thank you
Answered on 14/Apr/2026 01:48 PM
:
Hello,
Thank you for your query.
The consumables listing provided within the EOI has been intentionally structured using CHHHS internal product descriptions and aggregation of usage data to provide an indicative representation of demand and consumption patterns.
Please note the following:
Product Codes & Descriptions
CHHHS is not in a position to release detailed, supplier-specific product codes or catalogue-aligned descriptions at this stage. Respondents are expected to map their own product offerings to the closest equivalent items based on the functional descriptions provided.
Like-for-Like Assessment
The purpose of this EOI is to assess commercial models and indicative pricing structures, rather than conduct a final line-by-line like-for-like product evaluation. A more detailed standardisation and alignment process may occur in any subsequent procurement phase.
Volumes & Units of Measure
The volumes provided are indicative only and are intended to support high-level pricing and commercial modelling. Where units of measure are not explicitly stated (e.g. eaches vs cartons), respondents should:
-Normalise volumes based on reasonable assumptions; and
-Clearly state any assumptions, conversion factors, or packaging configurations used within their submission.
Respondents should ensure transparency in how pricing has been derived to enable equitable comparison during evaluation.
We appreciate your understanding and look forward to your response.
Updates made to this Request
09/Apr/2026 02:20 PM
Please note: The following addendum has been recently added.
1. Added: (Addendum) Addendum 1.pdf
Please consider this addendum when responding.
10/Apr/2026 03:21 PM
Please note: The following addendum has been recently added.
1. Added: (Addendum) Addendum 2.pdf
Please consider this addendum when responding.
10/Apr/2026 03:31 PM
Please note: The following attachment has been recently added.
1. Added: BLANK DRAFT Contract Details Part B.pdf
Please consider this attachment when responding.
10/Apr/2026 03:33 PM
Submission Deadline Extension
An extension is granted.
The original closing date of Friday 1 May 2026 is extended to:
NEW CLOSING DATE:
2:00pm Friday 15 May 2026
10/Apr/2026 03:50 PM
Please note: The following attachment has been recently added.
1. Added: BLANK DRAFT Contract Details Part B.pdf
Please consider this attachment when responding.