Have you submitted (a) RFT – CON2026 1797 - Part 4 - Response Schedules.docx

Have you submitted (b) RFT – CON2026 1797 - Attachment 1 – HSW Prequalification.docx

Have you submitted (c) RFT – CON2026 1797 - Attachment 2 – Pricing Schedule.xlsx

Have you signed relevant documentation

Question:
Can you please clarify more specific details regarding the pricing schedule:

- What specifications of Bullet, PTZ & Turret are required?

- What specifications of NVR are required?

- What specifications of a Point-to-Point link are required?

Answered on 24/Feb/2026 10:15 AM:


- What specifications of Bullet, PTZ & Turret are required?

• Turret – 2.8mm lens 6MP – Basic spec

• Bullet – high spec lens and MP than turret

• PTZ – With at least 12x or 24x zoom

- What specifications of NVR are required?

• Minimum ports for NVR are 16 ports for most sites

- What specifications of a Point-to-Point link are required?

• Use of Ubiquiti point to point to suit use of site

Question:
Following our review of the Request for Tender – Part 3 CON2026 1797 – Council Managed CCTV Network – Maintenance and Support (Specification), we respectfully request clarification on several technical items to enable accurate pricing, risk assessment, and confirmation of system compatibility.

1. Existing CCTV Hardware & Infrastructure

Could Council please provide a current asset register or confirm the following details for all public space and corporate CCTV systems:

- Camera manufacturers and model numbers

- PTZ vs fixed camera quantities

- NVR manufacturers and model numbers

- Server and NAS specifications (if applicable)

- UPS manufacturers and models

- Wireless radio brands and models (where deployed)

- Current firmware versions (if available)

2. Video Management System (VMS)

The specification requires compatibility with the Victoria Police VMS at the Bairnsdale and Lakes Entrance Police Stations. Could Council please confirm:

- The VMS platform currently in use (manufacturer and version)

- Licensing structure (per camera, per server, etc.)

- Whether Council owns VMS licenses or if Victoria Police manages licensing

- Whether API or integration documentation is available

3. Network Architecture

To allow accurate assessment of maintenance scope and risk:

- Are network diagrams available for all sites?

- Are sites connected via fibre, point-to-point wireless, VPN, or other methods?

- Who is responsible for network infrastructure (Council internal IT vs third-party provider)?

- Is remote access available for maintenance purposes?

4. Storage & Retention

What is the current video retention period required at each site?

- Are storage systems centralised or site-based?

- Are any systems approaching storage capacity limits?

5. Power Backup (UPS)

The specification requires UPS compatibility with Council monitoring systems.

- What monitoring platform is currently used for UPS/network monitoring?

- What is the current average backup runtime at field locations?

- Are there known power reliability issues at any sites?

6. Warranty & Asset Age

To assist with lifecycle forecasting:

- What is the average age of installed equipment across sites?

- Are any systems currently under manufacturer warranty?

- Are there known end-of-life (EOL) devices currently in service?

7. Spare Equipment

Is there existing stock held by Council for replacement equipment? If so, could a stock list be provided?

8. Site Access & Constraints

- Are any sites subject to heritage, height, or special access restrictions?

- Are there any locations requiring after-hours servicing due to operational constraints?

9. Future Expansion

- Are there planned expansion projects within the next 12–24 months?

- Does Council have a preferred technology standard for future deployments?

Answered on 24/Feb/2026 08:09 AM:


1. Existing CCTV Hardware & Infrastructure

Could Council please provide a current asset register or confirm the following details for all public space and corporate CCTV systems:

- Camera manufacturers and model numbers

All cameras are Hikvision

Model numbers of the cameras deployed are :

• DS-2CD2665G1-IZS

• 2DF8425IXAEL

• DS-2CD4526FWD-IZ

• DS-2DF82361X-AEL

• DS-2DE4425IW-DE

• DS-2CD2T66G2-2I

• DS-2CD7A46G0/P-IZHSY

• DS-2CD2T65G1-I5

• DS-2CD2355FWD-I

• DS-2CD4A26FWD-IZS/P

• DS-2CD7A26G0/P-IZS

These are the main model numbers used


- PTZ vs fixed camera quantities

18 PTZ’s deployed

Roughly 260 fixed cameras deployed

- NVR manufacturers and model numbers

All NVR’s deployed are Hikvision

Model numbers are:

• DS-7616NI-I2/16P

• DS-7608NI-I2/8P



- Server and NAS specifications (if applicable)

Dell Server with Synology 8-bay NAS.

- UPS manufacturers and models

Mix of PowerShield and CyberPower UPS

- Wireless radio brands and models (where deployed)

Mix of Wave1 and Ubiquiti point-to-point network links.

- Current firmware versions (if available)

N/A

2. Video Management System (VMS)

The specification requires compatibility with the Victoria Police VMS at the Bairnsdale and Lakes Entrance Police Stations. Could Council please confirm:

- The VMS platform currently in use (manufacturer and version)

Platform: Milestone

Version: 2020 R2

- Licensing structure (per camera, per server, etc.)

Per camera

- Whether Council owns VMS licenses or if Victoria Police manages licensing

Council owns VMS licenses.

- Whether API or integration documentation is available

More detailed documentation will be made available to panel members after the tender process in complete, we will publish a closed RFQ to the panel for preventative maintenance.

3. Network Architecture

To allow accurate assessment of maintenance scope and risk:

- Are network diagrams available for all sites?

Yes, more detailed documentation will be made available to panel members after the tender process in complete, we will publish a closed RFQ to the panel for preventative maintenance.

- Are sites connected via fibre, point-to-point wireless, VPN, or other methods?

Mix of fibre, point-to-point wireless, 4G w/ VPN ,and LEO satellite w/ VPN

- Who is responsible for network infrastructure (Council internal IT vs third-party provider)?

Mixed responsibility with council taking full responsibility for corporate network. As part of closed RFQ to the panel for preventative maintenance there will be an included maintenance item which includes firmware upgrades for UPS management cards and point-to-point wireless radios in public space CCTV deployments.

Any expansion of corporate or public space CCTV deployments may include deployment of additional point-to-point wireless radios or other networking technologies as part of closed RFQ to the panel. Advice on network architecture is available from councils’ infrastructure team as part of that RFQ process.

- Is remote access available for maintenance purposes?

Yes

4. Storage & Retention

What is the current video retention period required at each site?

All site should have a retention period of 30 days

- Are storage systems centralised or site-based?

Centralised for public based CCTV.

Site-based for corporate CCTV.

- Are any systems approaching storage capacity limits?

No

5. Power Backup (UPS)

The specification requires UPS compatibility with Council monitoring systems.

- What monitoring platform is currently used for UPS/network monitoring?

Prometheus & Grafana for alerts/alarms

CyberPower PowerPanel

- What is the current average backup runtime at field locations?

45-60 min depending on load.

- Are there known power reliability issues at any sites?

Nothing out of the ordinary.

6. Warranty & Asset Age

To assist with lifecycle forecasting:

- What is the average age of installed equipment across sites?

Average age of installed equipment is 4 years

- Are any systems currently under manufacturer warranty?

Nothing currently

- Are there known end-of-life (EOL) devices currently in service?

No

7. Spare Equipment

Is there existing stock held by Council for replacement equipment? If so, could a stock list be provided?

Yes

8. Site Access & Constraints

- Are any sites subject to heritage, height, or special access restrictions?

• All council sites will need at least a week prior notice for access

• Most of our public cctv site will require a scissor lift and a few of our corporate sites too


- Are there any locations requiring after-hours servicing due to operational constraints?

No

9. Future Expansion

- Are there planned expansion projects within the next 12–24 months?

Yes

- Does Council have a preferred technology standard for future deployments?

Preferred technology standard will be in-line with VPDSS and Essential 8 ML1 obligations. More detailed documentation will be made available to panel members after the tender process in complete, we will publish a closed RFQ to the panel for preventative maintenance or expansion.

Question:
Could Council please confirm whether replacement and future expansion works must maintain Hikvision standardisation, or if equivalent alternative models (fully ONVIF compliant and Milestone compatible) would be considered?

Answered on 26/Feb/2026 10:17 AM:


• Yes, we would consider ONVIF compliant and Milestone compatible alternatives.

Question:
Does council have a list of how many cameras are at each location to share for ease of preparation of pricing? and also the location of the Milestone servers & or just qty per generic location?

Answered on 02/Mar/2026 12:15 PM:


Does council have a list of how many cameras are at each location to share for ease of preparation of pricing? and also the location of the Milestone servers & or just qty per generic location?

Corporate CCTV Locations

• Bairnsdale Airport – 14

• Bairnsdale Business Centre – 5

• Bairnsdale Corporate Centre – 12

• Bairnsdale Library – 11

• BARC – 25

• Bruce Road Depot – 7

• Eagle Point Caravan Park – 7

• Raymond Island Ferry – 11

• Forge Theatre – 6

• Lakes Aquadome - 12

• Palmer Road – 3

• Lakes Entrance VIC – 3

• Lakes Transfer Station – 5

• Bairnsdale Landfill weighbridge – 2

• Bairnsdale Landfill Supervisor office – 18

• Mallacoota Service Centre – 7

• Metung Marina – 16

• Omeo Service Centre – 5

• Orbost Outdoor Pool – 4

• Orbost Service Centre - 4

• Orbost Transfer Station – 7

• Paynesville Service Centre – 13

• Bairnsdale Saleyards – 11

• Paynesville Slip Bight Marina – 17

• World Sporting Precinct – 15

Public CCTV

The Milestone server is located at the Bairnsdale Police Station.