Families, Seniors, Disability Serv & Child Safety

DFSDSCS034

$500,000 to 1M

Friday 04 April 2025 (E. Australia Standard Time)

Friday 02 May 2025 12:00 PM (E. Australia Standard Time) CLOSED

Wednesday 30 April 2025 12:00 PM (E. Australia Standard Time)

Friday 04 July 2025 (E. Australia Standard Time)

Families, Seniors, Disability Serv & Child Safety

level 3/111 George St
Brisbane City, Queensland 4000
Australia

https://www.dcssds.qld.gov.au/

Department of Families, Seniors, Disability Services and Child Safety - The department's vision is for Queensland’s children, young people, seniors, carers and people with disability to be safe, empowered in their families, communities and culture and thriving socially and economically

The buyer has elected to have their personal and contact details hidden. These details will be revealed at the buyers discretion.

The Customer (being the Department of Families, Seniors, Disability Services and Child Safety,) is seeking quotes for the services of a Domestic and Family Violence (DFV) Specialist Support Provider to coordinate and lead the local Integrated Service Responses (ISR) to DFV in the Capricornia District.

ISRs provide consistent, holistic, quality responses from across agencies and service providers to meet the needs of victim-survivors, their children, and persons using violence.

Leading the local ISR also includes leading and coordinating the Capricornia District High Risk Team (HRT). HRTs comprise government and non-government agency representatives responsible for information sharing and a joint response to individuals at high, or imminent risk, of harm from DFV.

The objectives sought under this Contract include but are not limited to:

• Enhanced ISRs across the region through increased collaboration to provide wraparound supports for victims and their families at high or imminent risk of harm through DFV, underpinned by better information sharing and referral pathways.

• Effective operation and coordination of High Risk Team including coordination of HRT operational processes and systems to ensure integrated service response across all involved, with accurate and timely recording of information, timely information sharing and oversight of ISR activities.

• Decreased escalation of high risk domestic, family and sexual violence incidents as more victim-survivors and their families experience increased safety and enhanced access to integrated services across the region.

• Increased measures to hold people using violence to account for their behaviour.

• Reduced incidents of harm and fatality from DFV.

Target Group and geographic catchment:

People impacted by Domestic and Family Violence (DFV) across the Queensland Police Service Capricornia District of Rockhampton Region, Gladstone Region, Banana Shire, Livingstone Shire, Blackall-Tambo Region, Barcaldine Region, Central Highlands Region, Longreach Regions, and the Aboriginal Shire of Woorabinda.

Service type: T437 - Local DFV Service Systems (High Risk Team)

The Human Services Quality Framework (HSQF) is the quality framework for suppliers delivering human services under a service agreement with several Queensland Government departments, as outlined in the document titled Human Services Quality Framework – Measuring quality, improving services (also referred to as the Quality Framework) located on the HSQF website at https://www.dcssds.qld.gov.au/our-work/human-services-quality-framework/overview-framework.

DFV Service Specifications

HSQF Certification

Relevant insurances

• Queensland
  1: Central West
  2: Fitzroy

All Regions of Service locations are within Australia.

Please note: The following addendum has been recently added.

1. Added: (Addendum) DCSSDS034_035_Addendum 1_14042025.docx

Please consider this addendum when responding.