Tender Details
Request for Information: Market Research and Intelligence Solution
Business Name
Queensland Health System Procurement
VP Reference #
VP445372
Buyers Reference #
VP445372
Opens
Thursday 23 January 2025 (E. Australia Standard Time)
Closes
Friday 21 March 2025 05:00 PM (E. Australia Standard Time) CLOSED
Supplier query cut-off
Tuesday 18 March 2025 05:00 PM (E. Australia Standard Time)
Expected decision
Thursday 19 June 2025 (E. Australia Standard Time)
Buyer Details
Business Name
Queensland Health System Procurement
Location
41 O’Connell Tce
Bowen Hills, Queensland 4006
Australia
WebSite:
https://www.health.qld.gov.au/system-governance/suppliers/procurement/about
Business Info
System Procurement leads the procurement of goods and services, excluding ICT and infrastructure, on behalf of the Department of Health and Hospital and Health Services.
Contact Name
Carlos Sendrea
Position:
Manager Market Intelligence
Primary phone:
(07) 21009862
Mobile phone:
None Provided
Fax number:
None Provided
Email:
carlos.sendreaguerrero2@health.qld.gov.au
What the buyer is requesting
Details
Queensland Health (QH) is looking for an online comprehensive toolset designed with a procurement perspective to help QH gather, analyse, and interpret data about the market environment, Risks, and Market participants. This tool ideally will provide insights into market trends, Cost structures and competitive benchmarking, enabling informed decision-making.
Background information / Compatibility requirements
Details
Data visualisation, customisable reporting, and integration with PowerBI
Supplier lists selected
Lists
  • Business & Administrative Services
  • Engineer, Research, Tech services
  • IT & Telecomms
  • Management Advisory Services
  • Marketing & Communications
Categories selected
Categories
  • Business & Administrative Services
    1: Business & Strategic Planning services
  • Engineering & Research & Technical Based Services
    1: Statistical Analysis
  • IT & Telecomms
    1: Services - Benchmarking
    2: Services - Consultants
    3: Services - Strategy & Analysis
  • Management Advisory Services
    1: Economic Analysis
    2: Professional Services
    3: Risk Management
  • Marketing & Communications
    1: Market Research Services
Regions of Service
Locations
  • Queensland
    1: Brisbane
    2: Central West
    3: Darling Downs
    4: Far North
    5: Fitzroy
    6: Gold Coast
    7: Mackay
    8: North West
    9: Northern
    10: Offshore (QLD)
    11: South West
    12: Sunshine Coast
    13: West Moreton
    14: Wide Bay-Burnett

Regions of service locations also include areas outside of Australia.
Information requested by others
28/Jan/2025 06:04 AM
Question:
What do we need to submit as part of this RFI. What are the benefits for us to reply to this RFI ?

Which companies did this work for you in the past ? Is there an incumbent

Answered on 12/Mar/2025 03:35 PM:


Dear Fabien

Thank you for your questions. Please be aware that all inquiries have been addressed in the Addendum (Market Research and Intelligence Solution RFI - Addendum.docx).

Kind Regards,

Carlos Sendrea
12/Feb/2025 08:32 PM
Question:
1. Are you expecting to profile 900 suppliers?

2. Please elaborate on the modern slavery parameter, what outcome are you looking for?

3. Do you have any vendor list available, in a country wise format?

4. We have office here in Melbourne, and our market research team sits in India, would you be open for such arrangement?

Answered on 12/Mar/2025 03:36 PM:


Dear Neeraj

Thank you for your questions. Please be aware that all inquiries have been addressed in the Addendum (Market Research and Intelligence Solution RFI - Addendum.docx).

Kind Regards,

Carlos Sendrea
20/Feb/2025 10:05 PM
Question:
Hi there,

Can you please better explain what it is you're looking to have delivered.

Is it;

A - a recommendation of what application that will deliver on your needs

OR

B - implement the application that will deliver on your needs including the integration into existing applications

Answered on 12/Mar/2025 03:37 PM:


Dear James

Thank you for your questions. Please be aware that all inquiries have been addressed in the Addendum (Market Research and Intelligence Solution RFI - Addendum.docx).

Kind Regards,

Carlos Sendrea
25/Feb/2025 02:29 PM
Question:
1) Strategic Market Focus:

Which specific markets or industry segments does Queensland Health prioritize for analysis, and are there key areas or emerging trends that should receive special attention in the solution?

2) Objectives & Success Metrics:

What are the primary objectives Queensland Health aims to achieve with the Market Intelligence solution, and what high-level success metrics or outcomes will be used to evaluate its effectiveness?

3) Scope of Data Coverage:

Could you clarify the desired breadth of data sources and types—such as real-time supply chain information, historical market trends, and consumer analytics—and their relative importance in the decision-making process?

4) Integration Strategy:

While detailed technical integration may be addressed later, can you describe the strategic role that system integration (e.g., with PowerBI or other dashboards) plays in your overall vision for the solution?

5) Customization vs. Standardization:

To what extent does Queensland Health expect the solution to provide out-of-the-box insights versus the need for customized reporting and dashboards during the initial phase?

6) Data Quality & Reliability Expectations:

Are there any overarching industry standards or benchmarks (for example, ISO 8000 for data quality or ISO/IEC 27001 for security) that Queensland Health expects vendors to adhere to, ensuring high data integrity and reliability?

7) User Base and Access Needs:

What are the primary user groups envisioned to access the market intelligence platform, and are there any specific high-level access or reporting requirements that should be considered from the outset?

8) Current Platform Usage:

Does Queensland Health currently use or integrate with any market intelligence platform services? If so, what functionalities do those platforms provide and how do they fit into your existing ecosystem?

9) Implementation and Timeline Considerations:

Can you provide a high-level overview of the expected timeline or key milestones for this project, and how flexible are the milestones in relation to evolving requirements?

10) Project Support & Human Resources Commitment:

How does Queensland Health plan to support the project during development? Specifically, what is the anticipated number and roles of internal human resources and stakeholders who will work with the successful vendor, and what responsibilities will they hold?

11) Budgetary and Funding Considerations:

Are there any preliminary budgetary constraints or funding frameworks that vendors should be aware of when proposing a solution, particularly in relation to scalability or customization?

12) Future-Proofing & Scalability:

How important is scalability and future-proofing for the Market Intelligence solution, and are there anticipated areas for evolution (such as additional data sources or advanced analytics capabilities) that should be considered during this phase?

Answered on 12/Mar/2025 03:37 PM:


Dear Jeff

Thank you for your questions. Please be aware that all inquiries have been addressed in the Addendum (Market Research and Intelligence Solution RFI - Addendum.docx).

Kind Regards,

Carlos Sendrea
28/Feb/2025 11:07 AM
Question:
Dear Madam/Sir,

We have the following queries with respect to this tender. Can you please help us with a response.

1. Schedule B - Requirements: SP managed a spend over $4 billion with approximately 11,000 suppliers: To evaluate supplier risk, what would be the ideal number of suppliers that Queensland Health is interested in monitoring, as the engagement is depended on the number of suppliers.

2. Schedule B - Requirements: SP managed a spend over $4 billion with approximately 11,000 suppliers. Kindly let us know the geography specific split-up percentage of your suppliers (For example: North America – 20%, Europe – 50%, Asia – 20%, Australia – 10%)

3. Questionnaire: Services – Key economic indicators, Key Demographic variables, Key Financial Indicators, Consumer Behavior variables. Please let us know the geography/region data that you are looking for specific to Economic indicators, Demographic variables, Financial Indicators and Consumer Behavior variables.

4. General: How do you manage market intelligence currently? Is it done in-house or do you have existing partners? Please let us know the names, if applicable.

5. General: Are you looking to integrate the data/insights with your in-house applications/tools?


Kindly confirm.

Answered on 12/Mar/2025 03:39 PM:


Dear Aditya

Thank you for your questions. Please be aware that all inquiries have been addressed in the Addendum (Market Research and Intelligence Solution RFI - Addendum.docx).

Kind Regards,

Carlos Sendrea
Updates made to this Request
23/Jan/2025 12:32 PM
Amend to summary

10/Mar/2025 11:30 AM
Activity has been extended for 1 week (RFI closing now on the 21/Mar/2025) to account for delays and disruptions in businesses regular activities caused by extreme climate conditions faced in South East Queensland.

12/Mar/2025 03:32 PM
Please note: The following addendum has been recently added.

1. Added: (Addendum) Market Research and Intelligence Solution RFI - Addendum.docx

Please consider this addendum when responding.