Tender Details
THHS129861 Debt Recovery Services
Business Name
Townsville Hospital and Health Service QLD
VP Reference #
VP491236
Buyers Reference #
THHS129861
Opens
Friday 05 December 2025
(E. Australia Standard Time)
Closes
Friday 30 January 2026 05:00 PM
(E. Australia Standard Time)
CLOSED
Supplier query cut-off
Friday 23 January 2026 05:00 PM
(E. Australia Standard Time)
Expected decision
Tuesday 31 March 2026
(E. Australia Standard Time)
Buyer Details
Business Name
Townsville Hospital and Health Service QLD
Location
100 Angus Smith Dr
Douglas, Queensland 4814
Australia
WebSite:
https://www.townsville.health.qld.gov.au/
Business Info
Delivering exceptional healthcare to our communities. We strive to be a leader in health care, research and education for regional Australia, and, as one of the region’s largest employers, we are also proud to be a part of the community that we serve.
Contact Details
The buyer has elected to have their personal and contact details hidden. These details will be revealed at the buyers discretion.
What the buyer is requesting
Details
The Townsville and Hospital Health Service (THHS) is seeking offers for the provision of debt recovery services under Request for Offer (RFO) reference number THHS129861.
The contract will be established for a five (5) year term, with no extension options.
Closing Date for Offeror Enquiries: Friday, 23 January 2026 at 5:00 pm (Qld Time).
Closing Date for Submission of Offer: Friday, 30 January 2026 at 5:00 pm (Qld Time).
THHS invites offers from entities with the capacity, skill and relevant experience to contract for the provision of debt recovery services to assist the timely, ethical, and cost-effective recovery of outstanding accounts, including debtor tracing, demand letter issuance, repayment negotiations, management of payment plans, and transparent reporting to improve cash flow and minimise write-offs.
Supplier lists selected
Lists
Financial & Insurance Services
Categories selected
Categories
Financial & Insurance Services
1: Debt Collection Services
Regions of Service
Locations
Queensland
1: Northern
All Regions of Service locations are within Australia.
Information requested by others
Information requested
None...
Updates made to this Request
18/Dec/2025 02:58 PM
Please note: The following addendum has been recently added.
Added: (Addendum) THHS129861 Addendum No. 1.pdf
Please consider this addendum when responding.
It is a mandatory requirement for tenderers to sign and attach this Addendum No. 1 as part of their offer submission.
Failure to acknowledge receipt and/or confirm that the matters contained herein are incorporated in an Offer could result in that Offer being classified as non-conforming.
21/Jan/2026 10:02 AM
Please note: The following addendum has been recently added.
1. Added: (Addendum) THHS129861 Addendum No. 2.pdf
Please consider this addendum when responding.
It is a mandatory requirement for tenderers to sign and attach this Addendum No. 2 as part of their offer submission.
Failure to acknowledge receipt and/or confirm that the matters contained herein are incorporated in an Offer could result in that Offer being classified as non-conforming.