Tender Details
ERP Program – Systems Integrator
Business Name
Queensland Rail
VP Reference #
VP499796
Buyers Reference #
QRP-26-4
Opens
Friday 27 February 2026
(E. Australia Standard Time)
Closes
Friday 27 March 2026 10:00 AM
(E. Australia Standard Time)
CLOSED
Supplier query cut-off
Friday 13 March 2026 10:00 AM
(E. Australia Standard Time)
Expected decision
Friday 24 April 2026
(E. Australia Standard Time)
Buyer Details
Business Name
Queensland Rail
Location
305 Edward St
Brisbane City, Queensland 4000
Australia
WebSite:
http://www.queenslandrail.com.au
Business Info
Founded in 1865, Queensland Rail has a proud history of connecting Queensland communities and supporting local jobs, industries and economies. We are committed to providing a customer-focused, safe, modern and world-class rail service for Queenslanders.
With total assets of $8.0 billion, and a network that extends more than 6,600 kilometres across the state, we are also focused on providing customers and Queenslanders with an efficient and value for money service.
Our 7,500 strong workforce delivers services across our South East Queensland and Regional networks, including Travel and Tourism services and Regional Freight.
Our South East Queensland team provides 8,392 services each week, supporting our customers to reach their destination safely and on-time. In 2019-2020, 44 million passenger trips were taken on the South East Queensland network (a decrease of approximately 20 per cent compared to 2018-2019, associated with COVID-19).
The Regional networks commuter and rail tourism markets are serviced by the Travel and Tourism products. These comprise eight services connecting Regional communities across Queensland with other Regional centres and the South East Queensland corner. These services support the Queensland tourism industry through the provision of unique rail tourism experiences including special events and charters through the operation of a small fleet of heritage services.
Our Regional networks and Freight team provides rail access for freight operators and other Queensland Rail supply chain customers to enable the critical transport of resources and general freight across the state.
We are proud of the role we play in providing vital passenger and freight services and we are dedicated to ensuring that our systems, procedures and practices reflect the highest standards of corporate governance.
Contact Details
The buyer has elected to have their personal and contact details hidden. These details will be revealed at the buyers discretion.
What the buyer is requesting
Details
ABOUT QUEENSLAND RAIL
Queensland Rail is an integrated passenger and rail infrastructure business that provides commuter, long distance and tourist passenger rail services across the State of Queensland, Australia. The rail network is bounded to the north by Cairns, to the south by Brisbane and to the west by Longreach, Charleville and Mount Isa servicing the passenger, tourism, resources and freight customer markets. The business operates 24x7 for 365 days of the year.
Queensland Rail plays an important role in providing commuter services to the people of Southeast Queensland as well as connecting regional Queensland.
OVERVIEW OF THE OPPORTUNITY
Queensland Rail is seeking to engage a suitably qualified Supplier or Systems Integrator (SI) to support the implementation of its SAP S/4HANA ERP Program. The objective of this procurement is to identify a partner with demonstrated capability, capacity and experience to deliver the implementation of SAP S/4HANA that aligns with Queensland Rail’s strategic, operational and governance requirements.
Queensland Rail’s existing SAP ERP platform will reach the end of standard support in 2027. This milestone provides a strategic opportunity for Queensland Rail and the selected Supplier to jointly plan and deliver implementation of SAP S/4 HANA as an SI.
Queensland Rail is undertaking a significant uplift of its ERP environment to establish a secure, scalable and cloud-aligned technology foundation. The implementation of SAP S/4HANA will strengthen governance and compliance, improve data quality and analytical insights, and enhance customer and partner experience.
METHOD OF SUBMISSION
Tenderers are required to submit their responses via Ariba Sourcing. Hardcopy, emailed responses or submissions via VendorPanel will not be accepted.
Late tender responses will not be accepted. Tenderers must ensure that they allow sufficient time to upload their tender response before the tender closing date and time. Queensland Rail will not extend the tender closing date and time.
TENDER PROCESS TIMEFRAME
Key Milestone Indicative Date
Registration for Industry Briefing 2 March 2026 (5pm AEST Brisbane Time)
Industry Briefing (online via Microsoft Teams) 4 March 2026 (3.15pm AEST Brisbane Time) - Refer to Appendix A of Invitation and Conditions of Tendering for details
Cut-off for acceptance of tender clarification questions 13 March 2026 (10am AEST Brisbane Time)
Tender close 27 March 2026 (10am AEST Brisbane Time)
Tender award June 2026
Queensland Rail reserves the right to alter the above dates throughout the Tender Process should the need arise.
Supplier lists selected
Lists
IT & Telecomms
Management Advisory Services
Categories selected
Categories
IT & Telecomms
1: IT Services
2: Services - Application Expertise
3: Services - Architecture & Design
4: Services - Business Process Expertise
5: Services - Cloud Services
6: Services - Consultants
7: Services - Industry Sector Expertise
8: Services - Managed Services
9: Services - Other
10: Services - Software Support & Maintenance
11: Services - Strategy & Analysis
12: Services - Support
13: Services - Testing Services
14: Software - Computer Software
15: Software - Development
16: Software - Other
17: Software - Programs
Management Advisory Services
1: Management Consulting
2: Professional Services
3: Quality Assurance Services
Regions of Service
Locations
Queensland
1: Brisbane
All Regions of Service locations are within Australia.
Information requested by others
Information requested
None...
Updates made to this Request
Updates
None...