Tender Details
TEN16678 - Supply of Security Screening and Front of House Services to Rockhampton Airport
Business Name
Rockhampton Regional Council
VP Reference #
VP508584
Buyers Reference #
TEN16678
Opens
Friday 08 May 2026
(E. Australia Standard Time)
Closes
Wednesday 17 June 2026 02:00 PM
(E. Australia Standard Time)
CLOSED
Supplier query cut-off
Monday 15 June 2026 02:00 PM
(E. Australia Standard Time)
Expected decision
Wednesday 15 July 2026
(E. Australia Standard Time)
Buyer Details
Business Name
Rockhampton Regional Council
Location
175 East St
Rockhampton City, Queensland 4700
Australia
WebSite:
https://www.rockhamptonregion.qld.gov.au/Home
Business Info
Located in the heart of Central Queensland, the Rockhampton Region is situated 570 km north of Brisbane and approximately 300 km south of Mackay. The Region spans an area that’s covers the communities of Mount Morgan and Gracemere and boasts the City of Rockhampton as the main service centre for the wider Central Queensland Region. Rockhampton Regional Council provides a range of local government infrastructure and services, including: water and wastewater services; waste collection and disposal; construction and maintenance of roads, parks, reserves, sports and community facilities; and a wide variety of community services. Council also owns and operates the Rockhampton Airport and Fitzroy River Water.
Contact Details
The buyer has elected to have their personal and contact details hidden. These details will be revealed at the buyers discretion.
What the buyer is requesting
Details
Rockhampton Regional Council is committed to ensuring the safety and security of passengers and members of the public that access and utilise the Rockhampton Airport facilities.
Council invites written tender submissions to conduct:
Portion 1 - Security Screening Services
Portion 2 - Customer Assistance Services and Security Patrols
Tenderers are required to enter into a tenancy agreement with Council on terms and conditions acceptable to Council.
A single joint site inspection will be held at, 10:00am Wednesday 20th May 2026 Airport Terminal Administration Building located upstairs 81 Canoona Road, West Rockhampton QLD 4700. Prospective Tenderers wishing to attend this meeting must email tenders@rrc.qld.gov.au no later than 2:00pm 18th May 2026.
Supplier lists selected
Lists
Security Services & Equipment
Categories selected
Categories
Security Services & Equipment
1: Security & Personal Safety Services
Regions of Service
Locations
Queensland
1: Fitzroy
All Regions of Service locations are within Australia.
Information requested by others
28/May/2026 08:55 AM
Question
:
• Can we seek clarification on the $20k penalty applied to the Department Issued NCN notices. Does this relate to all NCN’s issued in relation to screening or only NCN’s that incur a financial penalty?.
• In relation to the provision of the two landside office locations, and parking costs for the screening personnel, can we please ask for the associated costs and are these costs associated able to be recharged back to council or should this be captured in our overall rates?
Thank you for your assistance
Answered on 29/May/2026 02:07 PM
:
(edited on 02/Jun/2026 09:06 AM)
• This relates to any NCN that has been issued by the department if a significant failing has occurred in the review process. Would be on a case-by-case basis, with previous events taken into account and performance of screening point during previous surveillance events.
• Parking is $60.04 (incl.gst) per employee/per month. This is calculated after confirmation from screening manager on number of staff before invoice is issued.
At this stage Council doesn't charge for the 2 rooms, however if Council did start to charge this would be back charged by the contractor to Council.
FYI proposed charges:
• Site A5 – old DOS office 34m² - $16,150.00 per annum or $1,345.83 per month (excl. gst)
• Site A3 – their current office 16m² - $8,000.00 per annum or $666.66 per month (excl. gst)
Updates made to this Request
03/Jun/2026 01:04 PM
Please note: Rockhampton Regional Council has extended the closing date to 2:00pm Wednesday, 17th June 2026.
Council is currently undertaking a review of the tenancy agreements for the office spaces, further information relating to this will be released as soon as possible.
10/Jun/2026 09:10 AM
Please note: The following attachment has been recently added.
1. 16678_Addendum No.1
Please consider this addendum when responding and ensure the acknowledgement has been signed and included in your tender submission.