Tender Details
Cleaning Services Southern Region -Phase I -Darling Downs District
Business Name
Queensland Police Service
VP Reference #
VP485715
Buyers Reference #
QPS23583-1
Opens
Thursday 30 October 2025 (E. Australia Standard Time)
Closes
Friday 28 November 2025 05:00 PM (E. Australia Standard Time) CLOSED
Supplier query cut-off
Friday 07 November 2025 05:00 PM (E. Australia Standard Time)
Expected decision
Monday 06 July 2026 (E. Australia Standard Time)
Buyer Details
Business Name
Queensland Police Service
Location
level 10/30 Makerston St
Brisbane City, Queensland 4000
Australia
WebSite:
https://www.police.qld.gov.au/
Business Info
Enhancing safety across Queensland stands as a fundamental commitment of the Queensland Police Service. Our focus remains on preventing, disrupting, and investigating matters affecting Queenslanders while strengthening our community engagement endeavours. Our goal is to instil a sense of security and trust, ensuring individuals feel empowered to rely on us for support whenever necessary.
Contact Details
The buyer has elected to have their personal and contact details hidden. These details will be revealed at the buyers discretion.
What the buyer is requesting
Details
Darling Downs District comprises of fifteen (15) sites in the Southern Region. Sites range in size and complexity for cleaning operations. QPS are seeking suitable qualified enterprises to submit offers to clean the sites, supporting frontline officers and staff in delivery of key services to Queensland.
Supplier lists selected
Lists
  • Cleaning Services, Equip, Supplies
Categories selected
Categories
  • Cleaning Services & Equipment & Supplies
    1: Car Cleaning
    2: Carpet Cleaning & Floor Polishing
    3: Commercial Cleaning
Regions of Service
Locations
  • Queensland
    1: Brisbane
    2: Darling Downs
    3: South West
    4: Sunshine Coast
    5: West Moreton

All Regions of Service locations are within Australia.
Information requested by others
31/Oct/2025 06:46 AM
Question:
Could you please advise if there will be a tender debrief of site visits scheduled? Thanks so much.

Answered on 04/Nov/2025 04:17 PM:


Thank you for your enquiry. QPS are currently seeking responses based on the information provided in the RFQ package. At this stage site visits are not being considered. Based on the information gathered from the responses QPS may invite suppliers to attend certain sites to provide further information for quoting purposes. This will be at the sole discretion of QPS and dependant on operational restrictions. Note: any person intending to attend a QPS site visit will need to undergo security vetting prior to being allowed entry.
31/Oct/2025 07:52 AM
Question:
Can you please confirm if you intend to offer site inspections?

Answered on 04/Nov/2025 04:17 PM:


Thank you for your enquiry. QPS are currently seeking responses based on the information provided in the RFQ package. At this stage site visits are not being considered. Based on the information gathered from the responses QPS may invite suppliers to attend certain sites to provide further information for quoting purposes. This will be at the sole discretion of QPS and dependant on operational restrictions. Note: any person intending to attend a QPS site visit will need to undergo security vetting prior to being allowed entry.
31/Oct/2025 08:46 AM
Question:
Hi

Can you please confirm if there are any mandatory site visits associated with this tender. With thanks.

Answered on 04/Nov/2025 04:18 PM:


Thank you for your enquiry. QPS are currently seeking responses based on the information provided in the RFQ package. At this stage site visits are not being considered. Based on the information gathered from the responses QPS may invite suppliers to attend certain sites to provide further information for quoting purposes. This will be at the sole discretion of QPS and dependant on operational restrictions. Note: any person intending to attend a QPS site visit will need to undergo security vetting prior to being allowed entry.
31/Oct/2025 08:48 AM
Question:
Hi - in regard to the station portfolio would Cleaning Company need to complete cleaning services at all stations or will multiple cleaning companies be awarded different stations? With thanks

Answered on 04/Nov/2025 09:09 AM:


Good morning, the RFQ documents indicate that suppliers may submit an offer for one, several or all of the sites listed.
31/Oct/2025 12:36 PM
Question:
Is any of the cleaning services for external of the buildings or concrete areas?

Answered on 04/Nov/2025 09:11 AM:


Good morning, any external cleaning noted in the specifications will form part of the full RFQ specifications. Not offered separately.
31/Oct/2025 01:35 PM
Question:
Where do I access the documents for the tender

Answered on 04/Nov/2025 09:18 AM:


Good morning, There are four documents attached to the tender for download.
31/Oct/2025 02:45 PM
Question:
Is there a mandatory site inspection planned in connection with the tender?

Answered on 04/Nov/2025 04:18 PM:


Thank you for your enquiry. QPS are currently seeking responses based on the information provided in the RFQ package. At this stage site visits are not being considered. Based on the information gathered from the responses QPS may invite suppliers to attend certain sites to provide further information for quoting purposes. This will be at the sole discretion of QPS and dependant on operational restrictions. Note: any person intending to attend a QPS site visit will need to undergo security vetting prior to being allowed entry.
03/Nov/2025 03:24 PM
Question:
Hello,

Will any site inspections be held?

Thank you,

Answered on 04/Nov/2025 04:18 PM:


Thank you for your enquiry. QPS are currently seeking responses based on the information provided in the RFQ package. At this stage site visits are not being considered. Based on the information gathered from the responses QPS may invite suppliers to attend certain sites to provide further information for quoting purposes. This will be at the sole discretion of QPS and dependant on operational restrictions. Note: any person intending to attend a QPS site visit will need to undergo security vetting prior to being allowed entry.
07/Nov/2025 10:24 AM
Question:
Hi, I would like to request clarification on the following please:

1.Within the pricing schedule, Gatton Police station has a comment highlighted in red, “remove vehicles and WH sections if this option is selected” could you please clarify this meaning?

2. Regarding the cleaning and vehicle washing requirements, there appears to be inconsistencies between the scope descriptions and the pricing schedules. For example

Goondiwindi Police Station

o The specification notes 6 hours per day (including car cleaning), which aligns with the schedule of 5 days / 30 hours per week.

o However, the pricing schedule separately requests rates for vehicle cleaning activities.

Could you please confirm whether the vehicle cleaning is intended to be included within the 6 hours per day, or if it should be priced as an additional service outside of the 30 hours per week?

Warwick Police Station and Watch-House

o The specification indicates 6 hours per day for general cleaning plus 2 hours per day for car washing, which would total 40 hours per week.

o The pricing schedule, however, lists 5 / 36 for general cleaning.

C

ould you please confirm whether the total weekly hours should be 36 or 40, and whether the car washing hours are to be included within or in addition to the general cleaning allocation?

Clarification on these points will ensure our pricing submission accurately reflects the intended scope and deliverables.

3.Also, within the pricing schedule for Goondiwindi Police station, Rows 13 and 14. Item 1.4 (exterior car washing) columns D to G are split into two portions for the pricing component, should we only fill in one section and leave the other as is?

Thank you

Answered on 07/Nov/2025 02:18 PM:


Good afternoon,

Thank you for your enquiry. Please see response below:

1. Please provide a price for 3 hours per week of cleaning (Watch House , Vehicles or Additional Station Cleaning) and complete the table below. The Customer will determine the most appropriate response to evaluate and ensure that all quotes are treated the same. This highlight note in red is to ensure this section is reviewed consistently across the responses based on the approach taken.

2. Goondiwindi Police Station : Hours provided are indicative. The Customer is seeking to include the items 1.1,1.2 and 1.3 in the General Cleaning. To ensure completeness of quote and prevent multiple approaches to market, pricing is sought for these items as a separate item above the General Cleaning. Operational factors may result in the Supplier not meeting vehicle cleaning within the scope of General Cleaning timeframe and the Customer seeks a price to understand costs involved.

2. Warwick Police Station and Watch-House: Indicative hours should be 30 hours for General Cleaning and 10 hours for vehicle cleaning. As above, a price should be included for each of the tasks to enable the Customer to understand costs and select the best approach.

3. Formatting error, please complete 1 row only.
07/Nov/2025 02:46 PM
Question:
Good afternoon, Pricing Schedule refers to Weekly Cleaning hours - Are we to provide Weekly Pricing or annual?

Answered on 07/Nov/2025 02:59 PM:


Note: Hours are indicative. Please provide pricing consistent with the frequency of the task or noted invoice frequency. Any clarifications or comments are to be noted in the column headed "Notes to Pricing"
Updates made to this Request
Updates
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