Question:
Part_1_00013316.0_EOI_Summary_Terms_Final As per the EOI document section 'Indicative EOI Process and timeline there is a mention that this stage does not include financial offers while document 'Part3a EOI_Virtualised_Lab_Project_Solution_Requirement' has Section 10 on Pricing and we also have document Part 4_EOI_pricing_Schedule, can you please confirm if pricing has to be provided in any of these documents in this submission.

Part_1_00013316.0_EOI_Summary_Terms_Final Is there a contract period for this opportunity and any extensions in the contract period?

Part3a EOI_Virtualised_Lab_Project_Solution_Requirement What are the primary teaching and research use cases (by faculty/course) that must be supported, including cohort sizes and concurrency peaks?

Part3a EOI_Virtualised_Lab_Project_Solution_Requirement Do you prefer Azure, AWS, or multi-cloud for hosting virtual labs, and what governance policies apply?

Part3a EOI_Virtualised_Lab_Project_Solution_Requirement What compute profiles (CPU/GPU) are needed per-course, and do any workloads require nested virtualization?

Part3a EOI_Virtualised_Lab_Project_Solution_Requirement Which pre-built lab templates are required at Day 1, and which can follow later?

Part3a EOI_Virtualised_Lab_Project_Solution_Requirement What Canvas LMS LTI 1.3 capabilities are required such as deep linking, grade passback, and roster sync?

Part3a EOI_Virtualised_Lab_Project_Solution_Requirement What security certifications are mandatory (ISO 27001, SOC2, WCAG 2.1 AA)?

Part3a EOI_Virtualised_Lab_Project_Solution_Requirement Which assets require migration (Jupyter notebooks, OS images, datasets, tools)?

Part3a EOI_Virtualised_Lab_Project_Solution_Requirement Can you confirm the implementation window (Oct 2026–Feb 2027) and blackout periods?

Part3a EOI_Virtualised_Lab_Project_Solution_Requirement Who are the target training audiences, and what training format is preferred?

Part3a EOI_Virtualised_Lab_Project_Solution_Requirement What maintenance window policies apply, and is zero-downtime maintenance required?

Part3a EOI_Virtualised_Lab_Project_Solution_Requirement What acceptance test cases must be passed and who supplies test data?

Part3a EOI_Virtualised_Lab_Project_Solution_Requirement How should pricing be structured (consumption, seats, storage, GPU hours) and price-hold terms?

Part3b EOI_Virtualised_Lab_Project_Solution_Requirement Should the solution be deployed in QUT’s landing zone (accounts/subscriptions) or vendor-managed tenant, and what evidence of compliance with QUT cloud governance is required?

Part3b EOI_Virtualised_Lab_Project_Solution_Requirement Educational Tools: Confirm required tools (JupyterLab, VS Code, CoppeliaSim) and licensing model (BYOL vs included).

Part3b EOI_Virtualised_Lab_Project_Solution_Requirement Which automation stacks (Terraform, ARM/Bicep, CloudFormation) must be supported, and what governance applies to programmatic operations?

Part_4_0013316.0_EOI_Pricing_Schedule_Final Should costs be presented per student, per course/cohort, per environment hour, or hybrid? Confirm preferred unit of measure for licences and cloud usage.

Part_4_0013316.0_EOI_Pricing_Schedule_Final Could you please provide the estimated maximum budget allocated for this project?

Part_4_0013316.0_EOI_Pricing_Schedule_Final Can you clarify the required support hours (business hours, after-hours, 24/7) ?

Part_4_0013316.0_EOI_Pricing_Schedule_Final The pricing sheet indicates a duration from 2026 to 2029 under Ongoing/Business-As-Usual Costs. Could you please confirm this timeline and provide the expected year-on-year user/license volumes for pricing

Answered on 06/Jan/2026 10:36 AM:


Good morning, Vishal,

We confirm receipt of your request for clarifications dated 05/01/2026. Our team is currently reviewing the questions, and we will provide a formal addendum in due course.

Kind regards,

QUT Strategic Procurement

Question:
In Part 1 of the EOI, the submission requirements reference Part 3b – 0013316.0 EOI Virtualised Labs Project Solution Requirements (Excel and Word). While the Excel version of Part 3b has been provided on the portal, the Word version referenced in Part 1 is not available. Could you please confirm whether the Word document will be shared separately, or if responses are expected to be completed using only the Excel version of Part 3b?

Answered on 15/Jan/2026 10:02 AM:


Thank you for your request.

An addendum has been updated to provide clarity on this.