Tender Details
Invitation to Offer - Fleet Management Services for Urban Utilities
Business Name
Urban Utilities
VP Reference #
VP521669
Buyers Reference #
C2785
Opens
Tuesday 29 September 2026 (E. Australia Standard Time)
Closes
Tuesday 27 October 2026 12:00 PM (E. Australia Standard Time)
Supplier query cut-off
Tuesday 27 October 2026 12:00 PM (E. Australia Standard Time)
Expected decision
Tuesday 17 November 2026 (E. Australia Standard Time)
Buyer Details
Business Name
Urban Utilities
Location
31 Duncan St
Fortitude Valley, Queensland 4006
Australia
WebSite:
https://www.urbanutilities.com.au/
Business Info
We are one of the largest water distributor-retailers in Australia, supplying drinking water, recycled water and sewerage services to a population of more than 1.5 million in South East Queensland
Contact Details
The buyer has elected to have their personal and contact details hidden. These details will be revealed at the buyers discretion.
What the buyer is requesting
Details
Urban Utilities is seeking Offers from suitably qualified and experienced suppliers for the provision of Fleet Management Organisation (FMO) Services.

The procurement is primarily based on a Services Only FMO model supporting Urban Utilities’ owned fleet of approximately 500 vehicles and mobile plant assets, including heavy vehicles, light commercial and passenger vehicles, mobile plant, equipment and trailers.

The scope includes fleet administration and fleet management systems, transaction and cost management, compliance administration, maintenance management and supplier coordination, Chain of Responsibility (COR) support, fleet reporting, data and analytics, and associated fleet management services.

Urban Utilities is also interested in suppliers’ insights and recommendations on alternative or emerging fleet management approaches, including leasing, hybrid ownership/leasing and other models that may support the future development of its fleet strategy.

Refer to the attached Invitation to Offer and Scope of Services for the complete requirements.
Background information / Compatibility requirements
Details
Urban Utilities currently operates a Services Only FMO model and intends to retain ownership of its fleet assets and strategic fleet decision-making.

Offerors must demonstrate capability to deliver the applicable FMO requirements, including access to an appropriate maintenance supplier network across South East Queensland, Chain of Responsibility capability and experience with comparable fleet operations, and fleet management systems and reporting capability meeting Urban Utilities’ requirements.

Urban Utilities may consider Offers covering the complete fleet or permitted Fleet Item Categories, as further detailed in the ITO documentation.

Refer to the attached tender documents for the full Mandatory Criteria, technical requirements and response requirements.
Desired Outcomes ('Nice to haves', Conditions & Warranties, SLA's, Project benefits)
Details
Urban Utilities is seeking an FMO arrangement that supports:

- safe, compliant and reliable fleet operations;

- improved fleet availability and operational efficiency;

- value for money and commercial transparency; and

- improved fleet management capability through effective systems, data, reporting, specialist advice and continuous improvement.

Detailed service requirements, SLAs, KPIs, commercial requirements and Contract conditions are contained in the attached ITO documentation.
Attachments to this Request
Documents
8
Supplier lists selected
Lists
  • Business & Administrative Services
  • Fleet Servicing & Accessories
Categories selected
Categories
  • Business & Administrative Services
    1: Fleet Management Services
  • Fleet Servicing & Accessories
    1: Fleet Management Services
    2: Operating and Novated Leases
    3: Vehicle Servicing
Regions of Service
Locations
  • New South Wales
    1: Sydney
  • Queensland
    1: Brisbane
    2: Central West
    3: Darling Downs
    4: Far North
    5: Fitzroy
    6: Gold Coast
    7: Mackay
    8: North West
    9: Northern
    10: Offshore (QLD)
    11: South West
    12: Sunshine Coast
    13: West Moreton
    14: Wide Bay-Burnett
  • Victoria
    1: Melbourne
  • Western Australia
    1: Perth

Regions of service locations also include areas outside of Australia.
Information requested by others
Information requested
None...
Updates made to this Request
Updates
None...