Queensland Rail

QRP-26-17

Wednesday 15 April 2026 (E. Australia Standard Time)

Monday 01 June 2026 02:00 PM (E. Australia Standard Time) CLOSED

Monday 01 June 2026 02:00 PM (E. Australia Standard Time)

Monday 22 June 2026 (E. Australia Standard Time)

Queensland Rail

305 Edward St
Brisbane City, Queensland 4000
Australia

http://www.queenslandrail.com.au

Founded in 1865, Queensland Rail has a proud history of connecting Queensland communities and supporting local jobs, industries and economies. We are committed to providing a customer-focused, safe, modern and world-class rail service for Queenslanders.
With total assets of $8.0 billion, and a network that extends more than 6,600 kilometres across the state, we are also focused on providing customers and Queenslanders with an efficient and value for money service.
Our 7,500 strong workforce delivers services across our South East Queensland and Regional networks, including Travel and Tourism services and Regional Freight.
Our South East Queensland team provides 8,392 services each week, supporting our customers to reach their destination safely and on-time. In 2019-2020, 44 million passenger trips were taken on the South East Queensland network (a decrease of approximately 20 per cent compared to 2018-2019, associated with COVID-19).
The Regional networks commuter and rail tourism markets are serviced by the Travel and Tourism products. These comprise eight services connecting Regional communities across Queensland with other Regional centres and the South East Queensland corner. These services support the Queensland tourism industry through the provision of unique rail tourism experiences including special events and charters through the operation of a small fleet of heritage services.
Our Regional networks and Freight team provides rail access for freight operators and other Queensland Rail supply chain customers to enable the critical transport of resources and general freight across the state.
We are proud of the role we play in providing vital passenger and freight services and we are dedicated to ensuring that our systems, procedures and practices reflect the highest standards of corporate governance.

The buyer has elected to have their personal and contact details hidden. These details will be revealed at the buyers discretion.

Notice to respondents:

Queensland Rail has extended the closing date for this Expression of Interest.

The revised closing date is 1 June 2026 at 2:00 pm (AEST).

This extension has been provided to allow additional time for supplier registration and access arrangements. All other aspects of the EOI remain unchanged.


Queensland Rail is seeking Expressions of Interest (EOI) from the market to understand current supplier capability and readiness to deliver an integrated Inventory Management and Point-of-Sale (POS) solution supporting onboard and station-based catering and retail operations.

The solution is intended to operate across mobile onboard environments and fixed regional station locations, supporting long-distance passenger services, intermittent connectivity, and frontline operational use. Integration with Queensland Rail’s SAP S/4HANA environment is a key consideration.

This EOI is a market-sounding exercise only and is being undertaken to inform Queensland Rail’s future sourcing strategy. It does not constitute a request for tender, request for quotation, or a commitment to procure, and will not result in the award of a contract.

Suppliers must not submit responses via VendorPanel. All EOI responses are to be submitted through SAP Ariba Sourcing in accordance with the instructions set out in the EOI documentation.

Note: The EOI Preamble has been updated to correct a broken hyperlink and to reflect minor wording refinements for clarity and alignment. There are no changes to scope, requirements, evaluation approach, or closing date.

Queensland Rail’s Onboard and Station Customer Service (OBCS) function delivers catering and retail services across long-distance and regional passenger rail services, supported by a mix of onboard POS deployments and fixed station-based retail, café, and provisioning locations.

The operating environment includes long-distance routes and remote corridors where network connectivity may be intermittent or unavailable. Digital solutions must therefore support offline or low-connectivity operation and simple, reliable frontline workflows.

Current challenges include limited integration between point-of-sale and enterprise inventory systems, manual reconciliation processes, and reduced visibility of inventory movements across onboard and station locations.

Through this EOI, Queensland Rail is seeking information on market-available solutions, deployment models (including SaaS), integration approaches with SAP S/4HANA, implementation considerations, and indicative commercial models to support improved inventory accuracy, operational efficiency, and customer service outcomes.

Additional operational context, indicative deployment scale, and considerations for respondents are provided in the EOI documentation available via SAP Ariba.

This Expression of Interest (EOI) is a market-sounding exercise only. Queensland Rail is not seeking binding commitments, service levels, warranties, or contractual terms at this stage. This information will be considered, if required, as part of any future procurement process.

• Queensland
  1: Brisbane
  2: Central West
  3: Far North
  4: North West

Regions of service locations also include areas outside of Australia.

None...

Added: Updated EOI Preamble (22.04)

The preamble has been updated to correct a broken hyperlink and to make minor wording refinements for clarity and alignment. There are no changes to scope, requirements, evaluation approach, or closing date.

Notice to respondents:

Queensland Rail has extended the closing date for this Expression of Interest.

The revised closing date is 1 June 2026 at 2:00 pm (AEST).

This extension has been provided to allow additional time for supplier registration and access arrangements. All other aspects of the EOI remain unchanged.