Penrith City Council

PCC26/27-27

Friday 11 September 2026 (AUS Eastern Standard Time)

Friday 09 October 2026 02:00 PM (AUS Eastern Standard Time)

Sunday 04 October 2026 02:00 PM (AUS Eastern Daylight Time)

Friday 06 November 2026 (AUS Eastern Standard Time)

Penrith City Council

601 High St
Penrith, New South Wales 2750
Australia

https://www.penrithcity.nsw.gov.au/

Penrith City Council is a large general purpose Local Government Authority in New South Wales. It is a dynamic organisation located approximately 55 kilometres west of Sydney’s Central Business District at the foothills of the Blue Mountains. Penrith is one of the larger metropolitan local government areas, covering an area of 404.9 square kilometres with a population of approximately 194,134.

The buyer has elected to have their personal and contact details hidden. These details will be revealed at the buyers discretion.

The procurement is for the provision, implementation, hosting, support and ongoing maintenance of a Waste and Resource Recovery Digital Engagement Platform, including a mobile application, publicly accessible web-based collection calendar, website integration tools and a secure administration portal.

The solution must provide Council with the ability to independently manage and update content through a secure, web-based administration portal without requiring supplier intervention for routine operational changes.

The successful supplier will provide:

• iOS and Android mobile applications.

• Cloud hosting, software licensing, cybersecurity, upgrades and technical support.

• Property-specific waste collection calendars.

• Public web-based collection calendar suitable for integration into Council's website.

• Bin collection reminder notifications.

• Property based, geographic and service-area-specific notifications.

• Waste and recycling education resources, including an A-Z disposal guide.

• Event promotion and notification capabilities.

• Reporting, analytics and user engagement metrics.

• Integration with Council systems and databases.

Administration Portal Requirements

The solution must include a secure, role-based administration portal that enables authorised Council staff to:

• Create, edit and publish content.

• Update collection schedules and calendars.

• Manage waste and recycling information.

• Publish and schedule notifications.

• Create and manage educational campaigns.

• Update event information and community recycling initiatives.

• Upload and manage documents, images and multimedia content.

• Generate reports and analytics.

• Manage user permissions and access levels.

The administration portal should be intuitive and user-friendly, requiring minimal technical expertise and enabling Council staff to make updates in real time.

Future Capability

The platform must be scalable and capable of supporting future enhancements including:

• Community Recycling Centre services.

• Circular economy and reuse initiatives.

• Multi-language support.

• Additional environmental and sustainability programs.

The proposed solution must provide a single source of truth across mobile applications, web platforms and future digital channels, ensuring information can be maintained efficiently by Council staff through the administration portal.

Refer to Request for Quotation PCC2627-27 - Waste App

Refer to Request for Quotation PCC2627-27 - Waste App

3

• Australian Capital Territory
  1: ACT (all other areas)
  2: Canberra
  3: Offshore (ACT)
• New South Wales
  1: Central West
  2: Far West
  3: Hunter
  4: Illawarra
  5: Mid-North Coast
  6: Murray
  7: Murrumbidgee
  8: North Western
  9: Northern
  10: Offshore (NSW)
  11: Richmond-Tweed
  12: South Eastern
  13: Sydney
• Northern Territory
  1: Darwin
  2: NT (all other areas)
  3: Offshore (NT)
• Other Territories
  1: Offshore (OT)
• Queensland
  1: Brisbane
  2: Central West
  3: Darling Downs
  4: Far North
  5: Fitzroy
  6: Gold Coast
  7: Mackay
  8: North West
  9: Northern
  10: Offshore (QLD)
  11: South West
  12: Sunshine Coast
  13: West Moreton
  14: Wide Bay-Burnett
• South Australia
  1: Adelaide
  2: Eyre
  3: Murray Lands
  4: Northern
  5: Offshore (SA)
  6: Outer Adelaide
  7: South East
  8: Yorke and Lower North
• Tasmania
  1: Greater Hobart
  2: Mersey-Lyell
  3: Northern
  4: Offshore (TAS)
  5: Southern
• Victoria
  1: Barwon
  2: Central Highlands
  3: East Gippsland
  4: Gippsland
  5: Goulburn
  6: Loddon
  7: Mallee
  8: Melbourne
  9: Offshore (VIC)
  10: Ovens-Murray
  11: Western District
  12: Wimmera
• Western Australia
  1: Central
  2: Kimberley
  3: Lower Great Southern
  4: Midlands
  5: Offshore (WA)
  6: Perth
  7: Pilbara
  8: South Eastern
  9: South West
  10: Upper Great Southern

All Regions of Service locations are within Australia.

Supplier Notification – Closing Date Extension

Please note that the closing date for this Request has been extended.

This Request now closes at 2:00pm on Friday, 9 October 2026.

Please ensure that your submission is lodged before the closing time.