Question:
Hi Paul,

Thank you for providing the opportunity to submit a tender for the Cleaning Services Contract.

Having reviewed the Scope of Works, Pricing Schedule and Facility Asset Register, we would appreciate clarification on a few items to ensure our pricing accurately reflects Council's requirements.

1. Weekly and Twice Weekly Cleaning Frequencies

Clause 2.6 of the Scope refers to certain areas requiring weekly or twice-weekly cleaning. As the Pricing Schedule separately identifies monthly, quarterly, half-yearly and annual services, can Council please confirm whether weekly and twice-weekly activities are intended to be included within the regular service pricing for the relevant sites?

2. Visitor Information Centre (VIC)

The Scope indicates the Visitor Information Centre is to be cleaned five (5) days per week, however the Pricing Schedule appears to indicate three (3) days per week. Could Council please confirm the required cleaning frequency?

3. Excelsior Library

The Scope indicates the Excelsior Library is to be cleaned five (5) days per week, however the Pricing Schedule appears to indicate three (3) days per week. Could Council please confirm the required cleaning frequency?

4. Excelsior Library Cleaning Tasks

There appears to be some inconsistency between Clauses 2.5 and 2.6 regarding carpet vacuuming requirements. Clause 2.5 appears to indicate carpet vacuuming is required at each service, while Clause 2.6 references vacuuming twice weekly. Could Council please clarify the intended frequency?

5. World Theatre

The Scope appears to indicate a cleaning frequency of two (2) days per week. However, during the site inspection it was advised that the World Theatre may only require cleaning approximately once per month. Could Council please confirm the required cleaning frequency and service expectations for this facility?

6. Infrastructure Offices

The Facility Asset Register references Infrastructure Offices; however, these do not appear to be specifically identified within the Pricing Schedule or Clauses 2.4 and 2.6 of the Scope.

Could Council please confirm:

* Whether the Infrastructure Offices form part of the HR Building, East Wing or West Wing; and

* The required cleaning frequency for these offices.

7. Highway Depot

Clause 2.4 indicates the Highway Depot is to be cleaned three (3) days per week, while Clause 2.6 indicates the upstairs offices and meeting rooms require cleaning two (2) days per week.

Could Council please confirm whether the overall three-day service frequency includes the upstairs offices and meeting rooms, or whether these are additional requirements?

8. Dalrymple Saleyards

Clause 2.4 indicates Dalrymple Saleyards are to be cleaned three (3) days per week. Clause 2.6 further specifies that the Middle Scale and Back Scale Houses are to be cleaned weekly and the amenities are to be cleaned two (2) days per week.

Could Council please confirm whether these frequencies form part of the overall three-day weekly service requirement, or whether they are additional cleaning requirements?

Thank you for your assistance. We appreciate your clarification on the above items so that we can ensure our submission accurately reflects Council's requirements.

Answered on 25/Jun/2026 09:24 AM:


1. Regular cleaning would include weekly or twice weekly

2,3 &4. Both the VIC and Library require daily cleaning.

5. As per the scope

6. They are included in the East wing scope

7. Upstairs rooms cleaned 2 of the 3 allocated days only

8. Part of the weekly service requirement

Note: Council encourages tenderers to provide notations or explanations around their offer to further clarify the services costed within their submissions.