Tender Details
REQUEST FOR INFORMATION - DISTRIBUTION METER TO CASH SOLUTION
Business Name
Energy Queensland Limited
VP Reference #
VP490620
Buyers Reference #
SR88862623
Opens
Monday 01 December 2025
(E. Australia Standard Time)
Closes
Friday 30 January 2026 12:00 PM
(E. Australia Standard Time)
CLOSED
Supplier query cut-off
Friday 16 January 2026 12:00 PM
(E. Australia Standard Time)
Expected decision
Tuesday 31 March 2026
(E. Australia Standard Time)
Buyer Details
Business Name
Energy Queensland Limited
Location
26 Reddacliff St
Newstead, Queensland 4006
Australia
WebSite:
https://www.energyq.com.au/
Business Info
Energy Queensland is Australia's largest, wholly government-owned electricity company.
We service customers and communities through our distribution businesses Energex and Ergon Energy Network, our regional Queensland retailer Ergon Energy Retail, and our integrated energy solutions provider Yurika.
Contact Details
The buyer has elected to have their personal and contact details hidden. These details will be revealed at the buyers discretion.
What the buyer is requesting
Details
Energy Queensland Limited (EQL) is seeking information from the market to better understand the capabilities, technologies, and approaches available for a Distribution Meter to Cash Solution suitable for its Distribution Network Service Providers (DNSPs), Energex and Ergon Energy.
This Request for Information (RFI) is an exploratory, early market engagement exercise designed to gather market insights and understand available capabilities. It is not a formal request for tender or proposal, and responses will not be scored or ranked. The information provided will help shape future sourcing strategies and procurement activities. We invite suppliers to share accurate, relevant information about their solutions, capabilities, and market perspectives to assist us in building a well-informed strategy.
Background information / Compatibility requirements
Details
Energy Queensland Limited (EQL) is the group of electricity distribution, retail and energy services businesses 100% owned by the state of Queensland, formed in June 2016. As a Government Owned Corporation, EQL delivers electricity across Queensland through our ‘poles and wires’ businesses, Energex and Ergon Energy Network, energising Queensland communities from the Tweed River to Torres Strait and from Brisbane across to Birdsville. Energex and Ergon Energy Network are regulated electricity distribution network service providers (DNSPs) in the National Electricity Market. Our retailer, Ergon Energy Retail sells this electricity to customers throughout regional Queensland. These essential service activities are also supported by a range of innovative products and services delivered through our Yurika brand.
The current Distribution Meter to Cash systems manage all Energex and Ergon Network market interactions as separate instances for each distribution business. Including revenue generation processing of $4.7 billion per annum in network billing.
The Distribution Meter to Cash systems are heavily integrated into the EQL environment to enable value streams across the organisation.
Desired Outcomes ('Nice to haves', Conditions & Warranties, SLA's, Project benefits)
Details
Meter to Cash systems perform a valuable role in managing interactions with external parties and linking to EQL business functions.
Critical functions include: managing connections; customer service requests; meter data collection, processing and publishing; billing retailers for network usage and service orders; managing customer field work; data management of customer, meter and premise data.
The Solution requirements cover the DNSP Network Capability Areas listed below.
1.0 Meter Data Management
2.0 Network Billing Management
3.0 Market Transaction Management
4.0 Connection Point Management
5.0 Meter Asset & Works Management
Please refer to the attached RFI documentation including Attachment A - High Level Requirements for detailed information.
Suppliers are invited share accurate, relevant information about their solutions, capabilities, and market perspectives by completing the RFI Response Schedule and Attachment A.
Supplier lists selected
Lists
IT & Telecomms
Categories selected
Categories
IT & Telecomms
1: IT Services
2: Services - Cloud Services
3: Services - Data Storage Services
4: Software - Computer Software
5: Software - Programs
6: Software - SaaS
Regions of Service
Locations
Queensland
1: Brisbane
2: Central West
3: Darling Downs
4: Far North
5: Fitzroy
6: Gold Coast
7: Mackay
8: North West
9: Northern
10: Offshore (QLD)
11: South West
12: Sunshine Coast
13: West Moreton
14: Wide Bay-Burnett
All Regions of Service locations are within Australia.
Information requested by others
09/Jan/2026 10:51 AM
Question
:
Could Energy Queensland provide an indication of the nature and scale of infrastructure underlying the current state applications that are marked Blue in Figure 1 of the RFI, for example:
Category Data Point
Application & Workload Business criticality (Tier 1/2/3)
Application & Workload Environment scope
Application & Workload Users (concurrent/total)
Compute VM count & sizing
Compute OS & version
Compute Batch/cron windows
Storage Capacity (GB/TB) & forecast growth %
Storage IOPS/throughput & latency
Storage Backup & retention
Network North–south & east–west bandwidth
Network Connectivity
Network Public IP/Private endpoints
Database Type & version
Database DB size & TPS
Database HA/DR targets
Integration Interface volumes
Security & Compliance Identity & RBAC
Security & Compliance Encryption
Security & Compliance Regulatory constraints
Performance & Scalability SLA & SLO
Operations Monitoring & alerting
Operations Patch/maintenance windows
Data Customer data sets and volumes
Answered on 20/Jan/2026 03:56 PM
:
Please refer to Clarification 04.
15/Jan/2026 02:04 PM
Question
:
Does Energy Queensland have a preferred cloud platform provider?
Answered on 20/Jan/2026 03:55 PM
:
Please refer to Clarification 04.
15/Jan/2026 02:04 PM
Question
:
Does Energy Queensland have a preferred system integration middleware solution?
Answered on 20/Jan/2026 03:56 PM
:
Please refer to Clarification 04.
Updates made to this Request
19/Dec/2025 11:00 AM
Please note: The following attachment has been recently added.
1. Added: Clarification 01 - DMTC 19.12.25.docx
Additional information is provided for clarification. Please consider this attachment when responding.
09/Jan/2026 05:18 PM
Please note: The following attachment has been recently added.
1. Added: Clarification 02 - DMTC 09.01.26.docx
Additional information is provided for clarification. Please consider this attachment when responding.
**Due date for Clarification Requests: An extension has been granted for Clarifications. The due date for Clarification requests is now 12pm Friday 16 January 2026. The RFI closing date remains unchanged and RFI responses must be received by Friday 30 January 2026.
13/Jan/2026 10:12 AM
Please note: The following attachment has been recently added.
1. Added: Clarification 03 - DMTC 13.01.26.docx
Please consider this attachment when responding.
20/Jan/2026 03:54 PM
Please note: The following attachment has been recently added.
1. Added: Clarification 04 - DMTC 20.01.26.docx
Please consider this attachment when responding.