Tender Details

Provision of Security Services

Business Name

Queensland Rail

VP Reference #

VP463777

Buyers Reference #

QRP-25-23

Opens

Monday 09 June 2025 (E. Australia Standard Time)

Closes

Friday 04 July 2025 05:00 PM (E. Australia Standard Time) CLOSED

Supplier query cut-off

Friday 27 June 2025 05:00 PM (E. Australia Standard Time)

Expected decision

Wednesday 31 December 2025 (E. Australia Standard Time)

Buyer Details

Business Name

Queensland Rail

Location

305 Edward St
Brisbane City, Queensland 4000
Australia

WebSite:

http://www.queenslandrail.com.au

Business Info

Founded in 1865, Queensland Rail has a proud history of connecting Queensland communities and supporting local jobs, industries and economies. We are committed to providing a customer-focused, safe, modern and world-class rail service for Queenslanders.
With total assets of $8.0 billion, and a network that extends more than 6,600 kilometres across the state, we are also focused on providing customers and Queenslanders with an efficient and value for money service.
Our 7,500 strong workforce delivers services across our South East Queensland and Regional networks, including Travel and Tourism services and Regional Freight.
Our South East Queensland team provides 8,392 services each week, supporting our customers to reach their destination safely and on-time. In 2019-2020, 44 million passenger trips were taken on the South East Queensland network (a decrease of approximately 20 per cent compared to 2018-2019, associated with COVID-19).
The Regional networks commuter and rail tourism markets are serviced by the Travel and Tourism products. These comprise eight services connecting Regional communities across Queensland with other Regional centres and the South East Queensland corner. These services support the Queensland tourism industry through the provision of unique rail tourism experiences including special events and charters through the operation of a small fleet of heritage services.
Our Regional networks and Freight team provides rail access for freight operators and other Queensland Rail supply chain customers to enable the critical transport of resources and general freight across the state.
We are proud of the role we play in providing vital passenger and freight services and we are dedicated to ensuring that our systems, procedures and practices reflect the highest standards of corporate governance.

Contact Name

Dilan Rathuwadu

Position:

Senior Sourcing Specialist

Primary phone:

30725000

Mobile phone:

None Provided

Fax number:

None Provided

Email:

dilan.rathuwadu@qr.com.au

What the buyer is requesting

Details

Queensland Rail is seeking an external provider for security services coverage at Queensland Rail locations and onboard rail services.

Queensland Rail operates an extensive rail network across Queensland, providing suburban and long-distance services across the state. As part of that railway operation, Queensland Rail has more than 150 stations, 16 stabling yards, numerous depots, and other assets located across South-East Queensland (SEQ). In addition, there are regional stations that service long distance passenger trains, regional depots and facilities at locations including Gympie, Rockhampton, Townsville, and Cairns.

Queensland Rail requires the following types of Security Services throughout the Queensland Rail network in the SEQ and regional areas:

Guardian Train Services

Static Guard Services

Mobile Alarm Response and Patrols

Mobile Security Rail Patrols (SEQ Network Stations)

Cash Collection and Delivery Services

Security Dogs with Handlers

Administrative Buildings

Rail Management Centre

Mayne Gatehouse Operations

In addition to the above requirements, the supplier must have the capability to supply a minimum of 200 security staff to service the network. Additional staff will be required to cover special events, including the 2032 Brisbane Olympics and Paralympics. Some major projects (including Cross River Rail) may impact service requirements (including number of personnel).

Supplier lists selected

Lists

Security Services & Equipment

Categories selected