Tender Details
Access this Tender
TRC000569 Council Library App
Business Name
Toowoomba Regional Council
VP Reference #
VP513922
Buyers Reference #
TRC000569
Opens
Saturday 20 June 2026 (E. Australia Standard Time)
Closes
Tuesday 14 July 2026 02:00 PM (E. Australia Standard Time)
Supplier query cut-off
Friday 10 July 2026 02:00 PM (E. Australia Standard Time)
Expected decision
Tuesday 25 August 2026 (E. Australia Standard Time)
Buyer Details
Business Name
Toowoomba Regional Council
Location
153 Herries St
Toowoomba City, Queensland 4350
Australia
WebSite:
http://www.tr.qld.gov.au/
Business Info
Toowoomba Regional Council is the local government authority for an area extending from the city of Toowoomba to the east, the townships of Millmerran in the west, Clifton in the south and Yarraman to the north.
Contact Details
The buyer has elected to have their personal and contact details hidden. These details will be revealed at the buyers discretion.
What the buyer is requesting
Details
The library is seeking offers for the supply of an App. The App should be modern in appearance and functionality and provide end-users with highly functional and seamless access to the library catalogue, their library accounts, and the full range of information on other services offered by the library.

End-user acceptance and uptake is critical, and the App should be intuitive, easily navigable, and require minimal staff assistance in customer install and use. Backend management of the App should also be intuitive and easily accessible by the library’s electronic services team. The App must be robust, outages rare and vendor support characterised by timely response and resolution. The ongoing addition of new and innovative features that provide customers with an enhanced user experience will also form a key part of the App’s appeal.
Attachments to this Request
Documents
7
Supplier lists selected
Lists
  • IT & Telecomms
  • Library services
Categories selected
Categories
  • IT & Telecomms
    1: Services - Application Expertise
    2: Services - Other
    3: Services - Website Development
    4: Software - Other
    5: Software - Programs
    6: Software - Sales
  • Library services
    1: Other Library Stocks
Regions of Service
Locations
  • Queensland
    1: Darling Downs

All Regions of Service locations are within Australia.
Information requested by others
23/Jun/2026 09:50 AM
Question:
We are Software Escrow Service providers.

The documentation is silent on whether software escrow services are required for this solution.

Have software escrow services been considered?

Have software escrow services been rejected?

Answered on 25/Jun/2026 08:10 AM:


Software Escrow Services are outside the scope of this tender and are not being considered.
24/Jun/2026 01:46 PM
Question:
Are you looking for an "off the shelf" application or to get an application built to your needs?

Answered on 25/Jun/2026 08:12 AM:


We are looking for an “off the shelf” application designed for (public) libraries– not one built specifically for us.
10/Jul/2026 11:11 AM
Question:
Greetings - could you please confirm that the RFO is comprised of 7 documents in total including 2 response documents?

Many thanks.

Answered on 10/Jul/2026 11:24 AM:


Council can confirm that there are currently 7 documents attached to this request in total.

2 Documents are response documents to be completed and returned, being “Offer response.docx”, and “WHS systems questionnaire.docx”.
Updates made to this Request
Updates
None...