Tender Details

Provision of Cleaning and Water Quality Monitoring Services for Public Aquatic Play Facilities

Business Name

City of Ipswich

VP Reference #

VP511370

Buyers Reference #

250819-000350

Opens

Wednesday 27 May 2026 (E. Australia Standard Time)

Closes

Wednesday 17 June 2026 05:00 PM (E. Australia Standard Time) CLOSED

Supplier query cut-off

Wednesday 10 June 2026 05:00 PM (E. Australia Standard Time)

Expected decision

Wednesday 24 June 2026 (E. Australia Standard Time)

Buyer Details

Business Name

City of Ipswich

Location

1 Nicholas St
Ipswich, Queensland 4305
Australia

WebSite:

http://www.ipswich.qld.gov.au/

Business Info

Ipswich is centrally located in the booming south east Queensland region of Australia. To the east is the capital city Brisbane, and to the west are the rural and agricultural areas of the Brisbane, Lockyer and Fassifern Valleys. The city is ideally positioned on the national road network - 40 minutes drive from Brisbane, an hours drive from the Gold Coast and 60 minutes drive from domestic and international air and sea ports.

Ipswich comprises an area of 1090 square kms and has a population of 180,000 people. Ipswich enjoys a subtropical climate and is a safe, friendly and multicultural city. Residents come from 115 different ethnic backgrounds, speaking 84 languages.

As Queensland's oldest provincial city, Ipswich has a rich history. It is renowned for its architectural, natural and cultural heritage. Ipswich proudly preserves and still operates from many of its historical buildings and homes, with more than 6000 heritage-listed sites. Ipswich also has a range of charming townships within the western rural areas of the city, each with its own legitimate claims of historical significance.

Contact Details

The buyer has elected to have their personal and contact details hidden. These details will be revealed at the buyers discretion.

What the buyer is requesting

Details

Ipswich City Council is seeking suitably qualified and experienced contractors to provide routine cleaning and operational water quality monitoring services for Council-owned public aquatic play facilities located at Bob Gamble Park (River Heart Parklands – Stage 2) and Ripley Splash ’n’ Play Adventure Park.

The Services include, but are not limited to:

• Daily cleaning of aquatic play areas, amenities, pathways, BBQs, toilets, and surrounding public areas

• Operational water quality monitoring at two (2)-hour intervals, including testing, logging, and reporting in accordance with Queensland Health Water Quality Guidelines

• Incident detection and response, record keeping, and monthly reporting

The Contract is for an initial term of two (2) years, with an option for Council to extend for a further twelve (12) months, subject to satisfactory performance.

This Request is for service delivery only. It does not include construction works, capital maintenance, mechanical plant maintenance, or chemical supply.

Background information / Compatibility requirements

Details

Notice to Tenderers – Updated Site Visit Schedule

Please note the updated site visit arrangements as follows:

Date: Tuesday, 9 June 2026

9:00 AM – 9:30 AM – Bob Gamble Park

9:30 AM – 10:00 AM – Transit between sites

10:00 AM – 10:30 AM – Ripley Splash ‘n’ Play Adventure Park

Conditions of Attendance

The site visit is for information purposes only

Council officers will provide factual information only

No commercial, contractual, or evaluation-related discussions will be entered into

All requests for clarification must be submitted via the tender portal

Any information provided will be made available to all respondents

WHS Requirements

All attendees must:

Comply with site safety requirements and directions provided by Council staff

Wear appropriate clothing and enclosed footwear

Follow all Work Health and Safety (WHS) protocols during the visit

Additional Information

Attendance is optional unless otherwise specified. Following the site visit, a summary of key clarifications (if any) will be issued via the tender portal to ensure all respondents have equal access to information.

Questions asked by the buyer

Question 1 - [Required]

Do you confirm full and unconditional compliance with Schedule 2 Appendix 1 – Requirements and Technical Specifications V1.0, including all service frequencies and reporting requirements?

Question 2 - [Required]

Do you hold, and will maintain for the contract term, all licences, qualifications, and certifications required to perform the Services, including staff with appropriate aquatic facility and water quality monitoring competencies?

Question 3 - [Required]

Do you have a suitably trained and available workforce to deliver daily services and two (2)-hourly water quality monitoring at both facilities without reliance on subcontractors not disclosed in your Tender?

Question 4 - [Required]

Are you able to commence Services in line with the anticipated contract start date of 1 August 2026, subject to contract execution?

Question 5 - [Required]

Do you confirm that you hold, and will maintain for the contract term, all insurances required under the Proposed Agreement?

Question 6 - [Required]

Do you have any departures, exceptions, qualifications, or proposed amendments to the Proposed Agreement (Schedule 4)?

Supplier lists selected

Lists

Cleaning Services, Equip, Supplies
Real Estate & Property Services

Categories selected

Categories

Building Trade & Repairs & Maintenance Services
1: Water Treatment Services
Chemicals & Biochemicals & Gas Materials
1: Pool Chemicals
Cleaning Services & Equipment & Supplies
1: Commercial Cleaning
2: Janitorial & Cleaning Products
3: Swimming Pool Cleaning
Mechanical Plant & Equipment & Services
1: Pool Plant & Equipment
Real Estate & Property Services
1: Facilities Management Services

Regions of Service

Locations

Queensland
1: Brisbane
2: Gold Coast
3: Sunshine Coast
4: West Moreton

All Regions of Service locations are within Australia.

Information requested by others

28/May/2026 11:04 AM

Question:
Good morning,

We are currently preparing a submission for Tender VP511370 – Provision of Cleaning and Water Quality Monitoring Services for Public Aquatic Play Facilities.

Could you please advise whether an optional site inspection can be arranged for the following locations:

Bob Gamble Park

Ripley Splash ‘n’ Play Adventure Park

Please let us know the available inspection dates and meeting arrangements.

Thank you

Harpreet

Answered on 04/Jun/2026 03:18 PM:

Notice to Tenderers – Updated Site Visit Schedule

Please note the updated site visit arrangements as follows:

Date: Tuesday, 9 June 2026

9:00 AM – 9:30 AM – Bob Gamble Park

9:30 AM – 10:00 AM – Transit between sites

10:00 AM – 10:30 AM – Ripley Splash ‘n’ Play Adventure Park

01/Jun/2026 01:44 PM

Question:
Good afternoon

Could Cleanworks Australia please arrange for a site visit week either next Monday 8th June or Tuesday 9th June.
Please advise what time would be suitable to visit both locations.

Also is there a site contact to update our CRM details?

Answered on 04/Jun/2026 03:18 PM:

Notice to Tenderers – Updated Site Visit Schedule

Please note the updated site visit arrangements as follows:

Date: Tuesday, 9 June 2026

9:00 AM – 9:30 AM – Bob Gamble Park

9:30 AM – 10:00 AM – Transit between sites

10:00 AM – 10:30 AM – Ripley Splash ‘n’ Play Adventure Park

04/Jun/2026 08:45 AM

Question:
Site visit registered

Answered on 04/Jun/2026 02:37 PM:

Thank you for your interest in the site visit. Your registration has been received.

To protect your privacy, I will now remove your question, as this section is publicly visible.

---------------

Hi for site visit can we please register for Cleanworks Australia

Attendee name(s)

Kelly Broderick Managing Director

Susan Daniels Operations Manager

Contact email address

kelly@cleanworks.com.au

susan.d@cleanworks.com.au

Contact phone number

Kelly 0407 130953

Susan 0401 479402

Can you please confirm our attendees have been registered.

09/Jun/2026 02:16 PM

Question:
Hi Team,

I have a couple of questions please.

1. Can Council clarify whether the qualifications listed under Clause 2.4 are mandatory for all personnel performing the cleaning and water quality monitoring services, or only for personnel undertaking supervisory responsibilities associated with public aquatic safety?

2. Water Testing Requirements

Can Council confirm whether the specified two-hourly water testing requirement requires manual testing by onsite personnel at each interval, or whether readings obtained through existing automated monitoring and dosing systems are acceptable for compliance purposes?

If automated systems are installed, can Council also confirm the level of manual verification, recording and onsite attendance expected from the contractor?

Answered on 11/Jun/2026 02:51 PM:

Hi,

1. Qualifications listed under Clause 2.4 only relate to personnel undertaking supervisory responsibilities.

2. Onsite manual testing should be carried out at each interval, using the automated monitoring results as a baseline for verification.

Updates made to this Request

03/Jun/2026 01:34 PM

Notice to Tenderers – Site Visit Details and Registration (Registration deadline: 2pm, 8 June 2026)

Council will be conducting a non-mandatory site visit as part of this procurement process. The details are as follows:

Date: Tuesday, 9 June 2026

Program:

9:00 AM – 9:45 AM, Bob Gamble Park

10:00 AM – 10:30 AM, Transit between sites

10:30 AM – 11:15 AM, Ripley Splash ‘n’ Play Adventure Park

Conditions of Attendance

The site visit is for information purposes only

Council officers will provide factual information only

No commercial, contractual, or evaluation-related discussions will be entered into

All requests for clarification must be submitted via the tender portal

Any information provided will be made available to all respondents

Registration Requirements

Tenderers wishing to attend must register via the tender portal and provide the following details:

Organisation name

Attendee name(s)

Contact email address

Contact phone number

Registration deadline: 2pm, 8 June 2026

WHS Requirements

All attendees must:

Comply with site safety requirements and directions provided by Council staff

Wear appropriate clothing and enclosed footwear

Follow all Work Health and Safety (WHS) protocols during the visit

Additional Information

Attendance is optional unless otherwise specified. Following the site visit, a summary of key clarifications (if any) will be issued via the tender portal to ensure all respondents have equal access to information.

04/Jun/2026 03:17 PM