Tender Details
Request for Quotation: Sanitary Hygiene Services
Business Name
Woollahra Municipal Council
VP Reference #
VP485880
Buyers Reference #
SC988
Opens
Friday 31 October 2025 (AUS Eastern Standard Time)
Closes
Friday 21 November 2025 03:00 PM (AUS Eastern Standard Time) CLOSED
Supplier query cut-off
Wednesday 19 November 2025 03:00 PM (AUS Eastern Daylight Time)
Expected decision
Friday 19 December 2025 (AUS Eastern Standard Time)
Buyer Details
Business Name
Woollahra Municipal Council
Location
536 New South Head Rd
Double Bay, New South Wales 2028
Australia
WebSite:
https://www.woollahra.nsw.gov.au/
Business Info
Woollahra Council's vision is for a thriving, inclusive, sustainable and resilient community that will benefit future generations.
Contact Details
The buyer has elected to have their personal and contact details hidden. These details will be revealed at the buyers discretion.
What the buyer is requesting
Details
Provision of Sanitary Hygiene goods and services across Council locations.
Background information / Compatibility requirements
Details
Refer to RFQ document.
Desired Outcomes ('Nice to haves', Conditions & Warranties, SLA's, Project benefits)
Details
Refer to RFQ document.
Supplier lists selected
Lists
  • Cleaning Services, Equip, Supplies
Categories selected
Categories
  • Cleaning Services & Equipment & Supplies
    1: Hygiene Services
    2: Sanitary Services
Regions of Service
Locations
  • New South Wales
    1: Sydney

All Regions of Service locations are within Australia.
Information requested by others
03/Nov/2025 08:21 AM
Question:
Hi, Is the council looking to enter into an agreement with the successful vendor? If so, how long is the agreement?

Answered on 04/Nov/2025 10:09 AM:


Good morning, the proposed agreement will be 3 years + 1 + 1.
10/Nov/2025 03:09 PM
Question:
Hi,

We have a few questions regarding the scope provided.

Firstly, may you please confirm if the council will accept pricing for:

1. Alternative/recommended sizes for sanitary and nappy units?

2. Pricing for both touch-free and manual options?

Further, may you please advise on the following?

Urinal anti-bacterial service - please confirm if this is a deep clean/steam treatment?

Oxygen shield vandalism-proof - What is meant by vandalism-proof for an air freshener?

Vandal & Tamper Proof Dispenser - is this referring to a sharp unit?

Vending products delivered quarterly – pads & tampons. Please confirm you would like this on a per-service cost, and no cost to the user of the unit?

Answered on 11/Nov/2025 11:30 AM:
(edited on 11/Nov/2025 11:30 AM)


Good morning,

Please see the responses below:

Alternative/recommended sizes for sanitary and nappy units: Yes, but only similar sizes.

Pricing for both touch-free and manual options: Touch-free only for Woollahra Gallery. Manual options may be considered for Council Chambers in the future.

Further, could you please advise on the following:

Urinal anti-bacterial service: Please confirm if this is a deep clean/steam treatment.

Yes, it is.

Oxygen shield vandalism-proof: What is meant by “vandalism-proof” for an air freshener?

It refers to a stainless steel unit, making it more resistant to vandalism.

Vandal & tamper-proof dispenser: Does this refer to a sharp unit?

Yes, it does.

Vending products delivered quarterly (pads & tampons): Please confirm that this will be charged per service, with no cost to the user.

Correct — free to users.
Updates made to this Request
31/Oct/2025 11:51 AM
This Request closes on Friday 21 November 2025 03:00 PM AEDT

19/Nov/2025 11:55 AM
See the below Q&A regarding this RFQ:

For the Urinal Anti-Bacterial Service, may I confirm whether the urinal in question is a porcelain pig’s ear urinal or a trough?

It needs to be fit in both.

Additionally, for the 3-stall urinal HTP + P screen mat, could you please confirm if this setup is also a porcelain pig’s ear urinal or a trough? And just to make sure we are aligned, may I ask what HTP specifically refers to in this context?

It needs to be fit in both. HTP means Hygiene Total Program which are sanitising units that work with each flush, injecting a measured dose of sanitising fluid into the flush water to fight and dissolve bacteria and limescale build-up – a classic cause of bad odours and unsightly stains.