Tender Details
Standing Offer Arrangement (SOA) - Surgery Connect
Business Name
Queensland Health
VP Reference #
VP489273
Buyers Reference #
CSD128771
Opens
Monday 24 November 2025
(E. Australia Standard Time)
Closes
Thursday 15 January 2026 02:00 PM
(E. Australia Standard Time)
CLOSED
Supplier query cut-off
Thursday 25 December 2025 02:00 PM
(E. Australia Standard Time)
Expected decision
Tuesday 14 July 2026
(E. Australia Standard Time)
Buyer Details
Business Name
Queensland Health
Location
41 O’Connell Tce
Bowen Hills, Queensland 4006
Australia
WebSite:
https://www.health.qld.gov.au/
Business Info
Providing a world-class health system for all Queenslanders
Contact Details
The buyer has elected to have their personal and contact details hidden. These details will be revealed at the buyers discretion.
What the buyer is requesting
Details
Queensland Health is inviting Private Health Facilities to join the Surgery Connect program through a standing offer arrangement. Surgery Connect facilitates outsourcing public patients needing elective surgery and endoscopy services to the private sector.
What we need:
• Elective surgery and procedures across multiple specialties (orthopaedic, ophthalmology, general surgery, gynaecology, ENT, urology, plastic surgery, gastroenterology, and more).
• Delivery of patient care through admission, discharge and up to 90 days follow-up.
Key details:
• Arrangement term: 3 years + 2 optional 2-year extensions.
• Start date: 1 July 2026.
• Payment: Bundled case payments for predictable pricing based on diagnosis-related groups (DRG).
Queensland Health’s contact person
If at any time during the Invitation Process, a Supplier has a question or requires a clarification, this is the authorised person to respond.
Queensland Health’s contact person/s for this Invitation Process:
Name: Joanne Leggo
Position: A/Category Manager, Medical Services Category Team
Agency: System Procurement, Corporate Services Division
Email: Medicalservices-sps@health.qld.gov.au
Background information / Compatibility requirements
Details
Surgery Connect is a Queensland Health initiative to reduce elective surgery waiting times and improve access to care.
Suppliers will:
• Work with Queensland Health and Hospital and Health Services (HHSs) to deliver safe, high-quality surgery.
• Comply with clinical governance, quality and safety standards.
• Provide all aspects of patient care for the agreed specialties within clinical service capability.
• Maintain required licences, insurances and accreditations
Queensland Health will provide:
• Ongoing support for onboarding and compliance.
• Program oversite and monitoring of key performance indicators
• Access to the Surgery Connect Access Navigator (SCAN) application
Desired Outcomes ('Nice to haves', Conditions & Warranties, SLA's, Project benefits)
Details
We are looking for Suppliers who can:
• Deliver safe, high-quality surgical care for public patients.
• Help reduce elective surgery waitlists across Queensland.
• Offer flexibility to respond to changing demand.
• Support transparent reporting and data sharing for performance monitoring.
• Align with Queensland Government objectives for ethical, social, and local procurement.
Benefits for suppliers:
• Long-term partnership with Queensland Health.
• Predictable pricing and payment certainty.
• Opportunity to make a real impact in your community.
Supplier lists selected
Lists
Healthcare Services
Categories selected
Categories
Healthcare Services
1: Medical Speciality Services
Regions of Service
Locations
Queensland
1: Brisbane
2: Central West
3: Darling Downs
4: Far North
5: Fitzroy
6: Gold Coast
7: Mackay
8: North West
9: Northern
10: Offshore (QLD)
11: South West
12: Sunshine Coast
13: West Moreton
14: Wide Bay-Burnett
All Regions of Service locations are within Australia.
Information requested by others
Information requested
None...
Updates made to this Request
28/Nov/2025 01:18 PM
Please note: The following attachments and addenda have been recently added.
1. Added: (Addendum) CSD128771 Clarification Questions and Answers No. 1.pdf
2. Added: (Addendum) CSD128771 DG_SC_IndustryBriefing_FINAL - 26 Nov 2025 12 - 1pm.pdf
3. Added: Surgery Connect Event PART 1 Introduction and Background .mp4
4. Added: Surgery Connect Event PART 2 SOA Objectives pricing evaluation approach.mp4
5. Added: Surgery Connect Event PART 3 SOA PART A and PART B documents.mp4
6. Added: Surgery Connect Event PART 4 SOA PART C response schedules and timeline.mp4
7. Added: Surgery Connect Event PART 5 Questions.mp4
Please consider these attachments and Clarification Questions and Answers when responding.
03/Dec/2025 02:07 PM
Please note: The following addendum has been recently added.
1. Added: (Addendum) CSD128771 Clarification Questions and Answers No. 2.pdf
Please consider this addendum when responding.
05/Dec/2025 04:52 PM
Please note: The following addenda have been recently added.
1. Added: (Addendum) CSD128771 Addendum No. 1.pdf
2. Added: (Addendum) CSD128771 Clarification Questions and Answers No. 3.pdf
Please consider these addenda when responding.
10/Dec/2025 12:10 PM
Please note: The following addenda have been recently added.
1. Added: (Addendum) CSD128771 Addendum No. 2.pdf
2. Added: (Addendum) CSD128771 Clarification Questions and Answers No. 4.pdf
Please consider these addenda when responding.
16/Dec/2025 05:18 PM
Please note: The following addenda have been recently added.
1. Added: (Addendum) CSD128771 Addendum No. 3.pdf
2. Added: (Addendum) CSD128771 Clarification Questions and Answers No. 5.pdf
3. Added: (Addendum) CSD128771 Part C - Attachment 5 - Outlier Thresholds for High Cost Prostheses.xlsx
Please consider these addenda when responding.
18/Dec/2025 08:57 AM
Please note: The following addendum has been recently added.
1. Added: (Addendum) CSD128771 Clarification Questions and Answers No. 6.pdf
Please consider this addendum when responding.
18/Dec/2025 04:06 PM
Please note: The following addendum has been recently added.
1. Added: (Addendum) CSD128771 Clarification Questions and Answers No. 7.pdf
Please consider this addendum when responding.