Tender Details
Evaluation of Shifting minds: The Queensland Mental Health Strategic Plan
Business Name
Queensland Mental Health Commission
VP Reference #
VP427454
Buyers Reference #
QMHCITO24731
Opens
Monday 02 September 2024
(E. Australia Standard Time)
Closes
Tuesday 08 October 2024 05:00 PM
(E. Australia Standard Time)
CLOSED
Supplier query cut-off
Thursday 26 September 2024 05:00 PM
(E. Australia Standard Time)
Expected decision
Tuesday 19 November 2024
(E. Australia Standard Time)
Buyer Details
Business Name
Queensland Mental Health Commission
Location
400 George St
Brisbane City, Queensland 4000
Australia
WebSite:
https://www.qmhc.qld.gov.au/
Business Info
We spearhead continuous improvement toward a comprehensive, evidence-based approach to mental health, alcohol, and other drug systems in Queensland. Collaborating with government organisations and the private sector, our focus extends beyond healthcare, recognising the social determinants influencing mental health. We aim to address the diverse needs and challenges of individuals affected by mental health concerns, substance abuse, and suicidal distress.
Contact Details
The buyer has elected to have their personal and contact details hidden. These details will be revealed at the buyers discretion.
What the buyer is requesting
Details
Suppliers are invited by the Queensland Mental Health Commission (the Commission) to submit an offer for ITO No. QMHCITO24731 to implement an existing Shifting Minds Monitoring and Evaluation Framework to evaluate system-level implementation, impact, and content of Shifting minds: The Queensland mental health, alcohol and other drugs, and suicide prevention strategic plan 2023-2028 (Shifting minds).
Background information / Compatibility requirements
Details
Shifting minds was developed by the Commission on behalf of Queensland Government. Shifting minds sets a five-year strategic direction for whole-of-government to improve mental health and wellbeing and prevent and reduce the impact of mental ill-health, alcohol and other drugs use, and suicide in Queensland. The plan’s scope is broad and reaches across the continuum of care, and as such focuses on not just the health and treatment system, but touches upon a range of social, community, education, housing, employment, and justice systems as critical determinants of health.
Shifting minds seeks to achieve improved outcomes at the individual, population, and system levels through priority actions across three key areas of focus:
1. Whole-of-community. This focus area seeks to strengthen mental health and wellbeing across the population to promote and keep people well, and to intervene early in life and at the early stages of ill-health, alcohol and other drug use, and/or suicidal distress.
2. Whole-of-person. This focus area seeks to improve and expand integrated and holistic care and support services across the life course and to remove the barriers to social and economic participation for people who are vulnerable, or who are disproportionately impacted by mental ill-health, problematic alcohol and other drug use, or suicide.
3. Whole-of-system. This focus areas seeks to strengthen and optimise the systemic enablers for change including collective accountability and leadership, partnership with people with lived experience, and collaborative planning, funding and delivery of mental health, alcohol and other drugs, and suicide prevention service systems.
Shifting minds was developed based on evidence and informed through consultation with a range of cross-sector and cross-government stakeholders, including with people with lived experience, their families and carers.
The implementation of Shifting minds is based on a recognition that many Queensland Government agencies contribute to and make significant investment in services and programs to improve mental health and reduce the onset and impact of mental ill-health, alcohol and other drugs harms and suicide. Implementation of Shifting minds builds on existing Queensland Government policy, program, and funding with many of the activity already commenced under various government initiatives.
The implementation of Shifting minds is overseen by the Strategic Leadership Group which is a cross-sector and whole-of-government group providing high-level oversight, input and advice to ensure collective accountability and leadership of Shifting minds.
Shifting Minds Monitoring and Evaluation Framework
The Commission has procured consultancy services from a supplier to develop a monitoring and evaluation framework (Attachment A). The Shifting Minds Monitoring and Evaluation Framework (the framework) outlines:
• The program logic, including the changes that are expected as they relate to each strategic direction in Shifting minds.
• The key evaluation questions relating to the change that is expected at the implementation level (how well has Shifting minds been implemented), at the impact level (has Shifting minds achieved the intended outcomes), and at the content level (does Shifting minds meet its goals, were the priorities appropriate for achieving the desired outcomes).
• The general approach to evaluation implementation including data collection approaches (types of evaluation data to be used including case study, surveys, milestone reporting, flagship evaluations), proposed indicators and potential sources of information.
There is scope to adjust aspects of the framework to enable implementation of the evaluation, for example the supplier may recommend additional or alternative indicators and existing data sources needed to answer the key evaluation questions more fully.
Supplier lists selected
Lists
Management Advisory Services
Training & Development
Categories selected
Categories
Management Advisory Services
1: Professional Services
Training & Development
1: Academic Research
2: Monitoring & Evaluation
Regions of Service
Locations
Queensland
1: Brisbane
2: Central West
3: Darling Downs
4: Far North
5: Fitzroy
6: Gold Coast
7: Mackay
8: North West
9: Northern
10: Offshore (QLD)
11: South West
12: Sunshine Coast
13: West Moreton
14: Wide Bay-Burnett
All Regions of Service locations are within Australia.
Information requested by others
03/Sep/2024 09:49 AM
Question
:
Can you please clarify the correct website portal for lodging a submission? Is it via Vendor panel here, or Q tender as on page 13 of the Part 'invitation to offer' document, it specifies
Offers must be lodged electronically to the QTenders website at http://www.hpw.qld.gov.au/qtenders in accordance with the following
(a) Offers must be submitted in the following software package/s: one copy in Microsoft Word compatible with Microsoft Office 2003 and one copy in Adobe PDF;
(b) All files that comprise an offer must be uploaded on the QTenders website;
(c) Suppliers responding to a public ITO must log in using the system user name and password, before uploading the offer;
(d) Suppliers responding to a select ITO must first log in using the system user name and password, to access the ITO;
(e) Electronic file limits are 100MB per upload. This can be a 1x100MB file or 50x2MB files. If the supplier has more than that to upload, the supplier would need to do multiple uploads. QTenders will place all of that supplier’s uploads under their business ID. It should be noted that depending on the connection and other circumstances, large uploads of multiple files can take a while, and it may be better for the Supplier to upload in smaller batches of files
Answered on 04/Sep/2024 09:35 AM
:
Good Morning,
Thank you for your question.
The information regarding QTenders has now been amended and a new version of the ITO has been uploaded.
QTenders has been replaced by VendorPanel, and all submissions should be made via VendorPanel.
Kind Regards,
Kyle Brown
04/Sep/2024 09:44 AM
Question
:
Can the agency please confirm if the consulting firm which designed the framework will be excluded from bidding in this procurement process?
Answered on 04/Sep/2024 02:58 PM
:
Hi Adrian,
The consulting firm will not be excluded from bidding in this procurement process, however steps will be followed to negate any potential conflicts of interest when assessing a potential application.
Kind Regards,
Kyle Brown
04/Sep/2024 04:59 PM
Question
:
Following review of the ITO forms, I note the following information is missing and request further clarification:
1. Can you kindly confirm what the minimum insurance requirements are for both public liability and professional indemnity insurance? Section 2.1 – Insurance of Part B Supplier Response schedule references that the minimum value amount is per Part B Contract Details. I have reviewed Part A Attachment B – ITO Conditions and note no minimum amounts are specified. There doesn’t appear to be any documents or sections titled Part B Contract Details.
2. Can you kindly confirm whether a Local Benefits Test is required for this ITO? Reference to a Local Benefits Test is detailed on page 18 of Part B ITO Supplier Response Schedule under “Checklist for suppliers submitting an offer” however, there are no Local Benefits Test sections included in the supplier response schedule.
Thank you for your time.
Answered on 10/Sep/2024 03:50 PM
:
Hi,
Apologies for missing this. The minimum insurance requirement for both Public Liability and Professional Indemnity Insurance is $20M per occurance.
In relation to the Local Benefits Test, this is not a requirement under this ITO.
05/Sep/2024 12:33 AM
Question
:
Hi Procurement Team, We are interested to join the tender briefing taking place on 12 September 2024 at 1:00pm
Please do send the link to attend the briefing, to share it with my colleagues, thank you.
Answered on 10/Sep/2024 03:51 PM
:
Hi Reemal,
I believe a link has now been sent to you. Please let me know if you do not have it.
06/Sep/2024 10:39 AM
Question
:
We have suitable expertise for the 'Evaluation of Shifting minds..' outside of Queensland. Please can you advise if non-Queensland-based entities are eligible to apply, and what the limitations would be? Thank you.
Answered on 10/Sep/2024 03:57 PM
:
Non QLD based entities are welcome to apply with no limitations.
06/Sep/2024 01:15 PM
Question
:
Hello, Do you have a budget in mind for this work?
Answered on 10/Sep/2024 04:08 PM
:
The scope of the potential Contract will cover the following requirements over the period from 2024 to 2028 financial years. The total budget to achieve the deliverables will be up to $400,000 (total over four years). Applicants may submit alternative offers above this amount if they can provide evidence and detail costings to justify the additional budget. The budget of $400,000 will be inclusive of all costs including non-recurrent administrative costs, travel, as well as personnel, and payment for lived-experience participation.
09/Sep/2024 04:23 PM
Question
:
1. Under Section 1.2 Summary of opportunity and Customer objectives, under point 2 of Key Deliverables, there is a suggestion that data will be collected from stakeholders and that consultations with consumers, carers or general public members will not be required. However this seems to conflict point 4, which suggests that the evaluation will be co-designed with people with lived experience. Can the Commission clarify the focus of the current evaluation?
2. Who are the key stakeholders/users of the project outcomes, including how will the insights be used?
3. Does the Commission have a preferred ethics committee?
4. Are there any improvements that the Commission would like to see from the previous evaluation of Shifting Minds?
5. How would you describe the ideal service provider to deliver on this project?
Answered on 11/Sep/2024 09:03 AM
:
Hi there,
Please see responses to your questions, below:
1. As the evaluation is at the systemic and population levels (i.e., we are not evaluating specific program/initiative or organisational outcomes), the supplier will not be expected to collect data directly from individual consumers/carers. This is because departments responsible for implementing specific actions under Shifting minds will already be collecting data from consumers/clients (where this is relevant to the action). A significant part of this evaluation project will require the supplier to negotiate what information can/should be shared by departments to inform this evaluation.
In relation to co-design with people with lived experience. The process of developing the evaluation will occur jointly with key lived experience individuals and peak body representatives. It is recommended that the supplier demonstrate in their response how their proposed methodology sits on the ladder of participation (refer to the references mentioned in the section Key deliverables, page 5 of the ITO). The Commission is interested in co-design proposals that are beyond the participation ladder from consultation workshops/surveys with lived experience.
The Commission has already commenced a process to establish a group of lived experience individuals who can be engaged to contribute to the co-design process. Please refer to the section ‘Governance’ in the ITO. The Commission will provide access to and support the engagement of people with lived experience to support the co-design process. In this regard, the supplier will not be required to seek people with a lived experience to participate.
2. Key stakeholders of the project outcomes include state government departments and agencies who are responsible for leading implementation of actions/initiatives under Shifting minds, as well as non-government sector providers and peak bodies who are involved in implementation (i.e., have been funded by departments to deliver services/activities), and lived experience individuals and peak bodies. Please refer to Page 6 of Shifting minds.
The insights from the evaluation will help Queensland Government to evaluate the content, impact and implementation of Shifting minds. Refer to page 2 and page 3 of the Shifting Minds Monitoring and Evaluation Framework. The insights from the evaluation will be used to inform future policy development and implementation (including implementation of activities and priorities in the latter years of Shifting minds).
3. The Commission does not have a specific requirement for the supplier to gain ethics approval from a preferred ethics committee. However, there is an expectation that the evaluation be conducted in manner consistent with the Australian Code for Responsible Conduct of Research (2018). Please refer to page 6 of the ITO.
4. Improvements to the previous evaluation of Shifting minds can be discussed with the successful supplier upon commencement.
5. The ideal service provider is described in the Mandatory criteria section (see page 10 of the ITO).
10/Sep/2024 11:42 AM
Question
:
The ITO Part B: ITO Response Schedule Question 2.1 - Insurance refers to (i) Public & Products Liability Insurance and (ii) Professional Indemnity Insurance with the minimum value per Part B: Contract Details. I cannot find reference to the insurance values for these two insurances in Part B. Can you please confirm the required insurance values for (i) Public & Products Liability Insurance, and (ii) Professional Indemnity Insurance.
Answered on 10/Sep/2024 04:03 PM
:
Hi Jody,
Apologies, the minimum for both Insurances is $20M per Occurance.
10/Sep/2024 11:43 AM
Question
:
Can you please confirm that there is no word or page limit for question 4.1 Overview of Supplier in the Part B: ITO Response Schedule.
Answered on 10/Sep/2024 04:03 PM
:
Hi Jody,
There is no word limit.
10/Sep/2024 11:45 AM
Question
:
In relation to question 6.2 Social Objectives in the Part B: Response Schedule, can you please confirm if you have to respond to question 6.2(b) and (c) if you are NOT a social enterprise.
Answered on 10/Sep/2024 04:07 PM
:
Hi Jody,
No you do not need to fill out (b) and (c) if you have identified the answer to (a) as 'No'
10/Sep/2024 11:48 AM
Question
:
Can you please clarify the Briefing Session. I registered as per instructions for the briefing session, stated as being at 1pm on the 12 September 2024. I have been sent a link for the Mental Health Wellbeing session at 12pm on 10 September 2024. I have sent subsequent emails to contracts@qmhc.qld.gov.au but have not had a reply. Please advise asap.
Answered on 10/Sep/2024 03:30 PM
:
Hi Jody,
Apologies for this.
A new link has been sent. Please let me know if you dont receive it.
12/Sep/2024 10:50 AM
Question
:
In relation to the $400k budget, is it at the applicants discretion how the funds will be spread year on year?
Answered on 26/Sep/2024 11:06 AM
:
Hi Jody,
Apologies for the delayed response. Yes and No, You will need to identify the spending in the Budget Template Proposal, if your agency is successful, this proposal will then be subject to negotiations before an agreement is signed.
12/Sep/2024 11:13 AM
Question
:
Thank you for providing the proposed Budget Template. In the instructions (line 4 column B) it states that the life of the funding will be 2.5 years (max 3). This is therefore assumed as being 2024/25 + 2025/26 + 2026/27 financial years. The budget proposal template only has columns for 2024/25 and 2025/26 years. There is no column for the 2026/27 year. Please advise.
Answered on 12/Sep/2024 11:47 AM
:
Hi Jody,
Not sure what happened there. My version is still showing the 3 columns. I have removed the last upload and re uploaded it and it seems to have worked. Let me know if it hasnt.
Updates made to this Request
04/Sep/2024 09:33 AM
Please note: The following attachment has been recently added.
1. Added: Part A. Invitation to Offer_ Evaluation of Shifting minds.docx
Please consider this attachment when responding.
12/Sep/2024 11:00 AM
Please note: The following attachment has been recently added.
1. Added: Budget Proposal Template.xlsx
Please consider this attachment when responding.
12/Sep/2024 11:48 AM
Please note: The following attachment has been recently added.
1. Added: Budget Proposal Template.xlsx
Please consider this attachment when responding.
13/Sep/2024 10:24 AM
Please note: The following attachments have been recently added.
1. Added: Industry Briefing_Evaluation of Shifting minds presentation.pdf
2. Added: Shifting minds Evaluation_ Industry briefing Q&A.pdf
Please consider these attachments when responding.