Tender Details
Hook and Pull and Ad Hoc Services
Business Name
Queensland Rail
VP Reference #
VP474926
Buyers Reference #
QRP-25-10
Opens
Thursday 21 August 2025
(E. Australia Standard Time)
Closes
Friday 17 October 2025 02:00 PM
(E. Australia Standard Time)
CLOSED
Supplier query cut-off
Friday 10 October 2025 02:00 PM
(E. Australia Standard Time)
Expected decision
Thursday 15 January 2026
(E. Australia Standard Time)
Buyer Details
Business Name
Queensland Rail
Location
305 Edward St
Brisbane City, Queensland 4000
Australia
WebSite:
http://www.queenslandrail.com.au
Business Info
Founded in 1865, Queensland Rail has a proud history of connecting Queensland communities and supporting local jobs, industries and economies. We are committed to providing a customer-focused, safe, modern and world-class rail service for Queenslanders.
With total assets of $8.0 billion, and a network that extends more than 6,600 kilometres across the state, we are also focused on providing customers and Queenslanders with an efficient and value for money service.
Our 7,500 strong workforce delivers services across our South East Queensland and Regional networks, including Travel and Tourism services and Regional Freight.
Our South East Queensland team provides 8,392 services each week, supporting our customers to reach their destination safely and on-time. In 2019-2020, 44 million passenger trips were taken on the South East Queensland network (a decrease of approximately 20 per cent compared to 2018-2019, associated with COVID-19).
The Regional networks commuter and rail tourism markets are serviced by the Travel and Tourism products. These comprise eight services connecting Regional communities across Queensland with other Regional centres and the South East Queensland corner. These services support the Queensland tourism industry through the provision of unique rail tourism experiences including special events and charters through the operation of a small fleet of heritage services.
Our Regional networks and Freight team provides rail access for freight operators and other Queensland Rail supply chain customers to enable the critical transport of resources and general freight across the state.
We are proud of the role we play in providing vital passenger and freight services and we are dedicated to ensuring that our systems, procedures and practices reflect the highest standards of corporate governance.
Contact Name
Amber Hunt
Position:
Senior Category Specialist
Primary phone:
+61 07 3072 0727
Mobile phone:
None Provided
Fax number:
None Provided
Email:
amber.hunt@qr.com.au
What the buyer is requesting
Details
Queensland Rail is seeking a supplier to contract the following passenger, rail infrastructure and ad-hoc Hook and Pull service between Townsville and Mount Isa (“Mt Isa Corridor”) and Cairns and Rockhampton (“NCL North”) with narrow gauge rail operators (Service Providers) from 1 July 2026 for an initial term of three [3] years with two 1-year extension options at QR’s discretion:
1) Inlander passenger services on the Mt Isa Corridor.
2) Infrastructure Material Logistics (IML) train services on the Mt Isa Corridor and NCL North.
3) Ad hoc recovery services on the Mt Isa Corridor and NCL North; and
4) Ad hoc support services across the broader QR network supporting as required Route Tuition, Emergency Stowage, rollingstock movements, test, heritage and charter service and similar ad-hoc operations.
The abovementioned services will herein be referred to as the “Services.”
Supplier lists selected
Lists
Railway, Tramway and Track
Transport, Freight, Logistics
Categories selected
Categories
Railway, Tramway and Track
1: Other Services
Transportation, Freight & Logistics
1: Rail Freight
2: Transportation Services
Regions of Service
Locations
Queensland
1: Central West
2: Far North
3: Mackay
4: North West
5: Northern
All Regions of Service locations are within Australia.
Information requested by others
Information requested
None...
Updates made to this Request
Updates
None...