Tender Details

ICT10677 Contracting and Performance Reporting Solution Maintenance and Support

Business Name

QH eHealth Queensland

VP Reference #

VP490962

Buyers Reference #

ICT10677

Opens

Wednesday 03 December 2025 (E. Australia Standard Time)

Closes

Tuesday 03 February 2026 02:00 PM (E. Australia Standard Time) CLOSED

Supplier query cut-off

Tuesday 20 January 2026 02:00 PM (E. Australia Standard Time)

Expected decision

Saturday 04 April 2026 (E. Australia Standard Time)

Buyer Details

Business Name

QH eHealth Queensland

Location

108 Wickham St
Fortitude Valley, Queensland 4006
Australia

WebSite:

https://www.health.qld.gov.au/clinical-practice/innovation/digital-health-initiatives

Business Info

eHealth Queensland enables the delivery of health services to the community, supporting the information technology needs of the State's 16 Hospital and Health Services and the Department of Health. We are leading digital healthcare innovation in Australia by embracing technology to transform the way we care for our patients.

Contact Name

Sam Mcmurchie

Position:

Senior ICT Procurement Manager

Primary phone:

07 3542 6652

Mobile phone:

None Provided

Fax number:

None Provided

Email:

sam.mcmurchie@health.qld.gov.au

What the buyer is requesting

Details

The purpose of ICT10677 Contracting and Performance Reporting Solution Maintenance and Support Invitation to Offer is to purchase maintenance and support for Qlik Sense and other associated software. The Qlik software is used as the base product for the System Performance Reporting (SPR) system and other products built by Hospital and Health Services (HHS) and other Department of Health (DOH) divisions.

In addition, Queensland Health seeks to:

- deliver provisions to secure ongoing support and maintenance arrangements for Qlik Sense and associated software

- deliver higher levels of Service assurance through the formalisation of definitive Service Levels as specified within an agreed Contract

- provide a robust set of contractual documents with the successful Supplier, that will inform the commercial basis for all required Products/Services.

eHealth Queensland encourages competitive processes through this ITO. Suppliers are encouraged to request any additional background information required to complete their response and eHealth Queensland will endeavour to provide this information.

Background information / Compatibility requirements

Details

See ITO documentation

Desired Outcomes ('Nice to haves', Conditions & Warranties, SLA's, Project benefits)

Details

See ITO documentation

Supplier lists selected

Lists

IT & Telecomms

Categories selected