Sunshine Coast Council

ITT2543

Saturday 30 May 2026 (E. Australia Standard Time)

Thursday 09 July 2026 12:00 PM (E. Australia Standard Time)

Monday 06 July 2026 12:00 PM (E. Australia Standard Time)

Wednesday 07 October 2026 (E. Australia Standard Time)

Sunshine Coast Council

54 First Ave
Maroochydore, Queensland 4558
Australia

https://www.sunshinecoast.qld.gov.au/

The Mayor and councillors work closely with the Executive Leadership Team and staff to deliver a range of plans and strategies that guide the delivery of major projects across the region, and council’s capital works program. Council remains committed to its vision for the Sunshine Coast: to be Australia’s most sustainable region – healthy, smart, creative.

The buyer has elected to have their personal and contact details hidden. These details will be revealed at the buyers discretion.

Council has an ongoing requirement to replace and refresh end-user computing devices including laptops, desktops, workstations, tablets, and associated peripherals.

The current main fleet comprises approximately 2,000 devices (laptops/desktops) across Council facilities.

The specification defines Sunshine Coast Council's requirements for PC as a Service (PCaaS) – a comprehensive managed service encompassing the supply, service cost, deployment, support, lifecycle management, and disposal of end user computing devices.

Council seeks to transition from traditional hardware procurement to a fully managed service model where a single supplier assumes end-to-end accountability for Council's computing device fleet.

The PCaaS covers the complete lifecycle of end user computing devices through a single point of contact for:

• Hardware Supply: Provision of enterprise-grade computing devices meeting Council specifications.

• Service Cost: Per-device-per-month fixed operating expenditure.

• Pre-Deployment: Device imaging, configuration, asset tagging, and quality assurance.

• Deployment: Delivery, installation, and user handover services.

• Support & Maintenance: Break/fix, helpdesk, spare pool management, and warranty coordination.

• Lifecycle Management: Proactive refresh, technology currency, and fleet optimisation.

• End of Life: Secure data destruction, environmentally responsible disposal, and asset return.

Council currently uses SCCM task sequence imaging, however, is working towards a Windows Autopilot Deployment. It is anticipated the Windows Autopilot Deployment will commence during the term of the contract, and the successful Supplier would have to either be a Windows Autopilot Deployment Partner or commit to obtaining Partner status at award.

The initial Term of this Contract will be for a period of 4 years with 4 x 12 months extension options.

7

• Queensland
  1: Sunshine Coast

All Regions of Service locations are within Australia.

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