Whiddon

WHI21102026 - FM

Wednesday 21 October 2026 (AUS Eastern Standard Time)

Thursday 19 November 2026 05:00 PM (AUS Eastern Standard Time)

Thursday 19 November 2026 05:00 PM (AUS Eastern Daylight Time)

Thursday 17 December 2026 (AUS Eastern Standard Time)

Whiddon

81 Belmont Rd
Glenfield, New South Wales 2167
Australia

https://www.whiddon.com.au/

Whiddon has been providing exceptional care to older Australians across regional, rural and remote NSW and QLD for almost 80 years.  From our philanthropic beginnings, we have grown into a large not-for-profit organisation with more than 2,300 residents and clients and over 3,500 employees.
We’re an award-winning aged care provider with residential care, community care and retirement villages across New South Wales and Queensland.

Affan Shoaib

Procurement Manager

02 98276652

0448400783

None Provided

a.shoaib@whiddon.com.au

Whiddon is issuing this request for information and expressions of interest (RFI/EOI) to parties interested in

participating in a planned future request for tender (RFT) process to appoint one or more head contractors to

deliver facilities maintenance services under new contractual arrangements.

The objectives of this RFI/EOI are to:

(a) Inform the refinement of the planned RFT, including the services to be included, contracting model,

pricing model, and performance management framework;

(b) Assess the capability, capacity, and experience of interested parties; and

(c) Shortlist potentially suitable contractors for the RFT process

Whiddon intends to appoint contractor(s) to be responsible for:

(a) Management, coordination and oversight of all included Services, together with the systems,

reporting and asset management requirements;

(b) Regular and cyclical maintenance of Assets (Programmed Maintenance), including inspection and

testing required to meet applicable legislation, regulation, standards, original equipment

manufacturer and warranty requirements;

(c) Regular and cyclical services required to keep lawns, grounds, and external building areas safe, clean

and presentable (Lawns, Grounds and External Cleaning (LGC) Services);

(d) Work to address defects, faults, breakdowns, and other maintenance needs as they arise (Responsive

Maintenance); and

(e) Activities required to establish the new service arrangements and maintain continuity of Services

(Transition Services).

Further details are found in the Appendix 1 (High Level RFI/EOI Specifications). Additional information on the

required services will be provided to Respondents selected to participate in the RFT.

The Services are expected to include:

(a) General Requirements: Management, coordination and oversight of all included Services, together

with the systems, reporting and asset management requirements;

(b) Programmed Maintenance: Regular and cyclical maintenance of Assets, including inspection and

testing required to meet applicable legislation, regulation, standards, original equipment

manufacturer and warranty requirements;

(c) LGC Services: Regular and cyclical services required to keep lawns, grounds, and external building

areas safe, clean and presentable;

(d) Responsive Maintenance: Work to address defects, faults, breakdowns, and other maintenance

needs as they arise; and

(e) Transition Services: Activities required to establish the new service arrangements and maintain

continuity of Services

3

• New South Wales
  1: Central West
  2: Far West
  3: Mid-North Coast
  4: North Western
  5: Northern
  6: Richmond-Tweed
  7: Sydney
• Queensland
  1: Gold Coast

All Regions of Service locations are within Australia.

None...

Please note: The following attachment has been recently added.

1. Added: RFIEOI Part C _ Returnable Schedules.xlsx

Please consider this attachment when responding.

Please note: The following attachment has been recently added.

1. Added: RFIEOI Part A _ Overview and High Level Specifications.pdf

Please consider this attachment when responding.