Metro North Hospital and Health Service

MNHHS126382

Monday 18 May 2026 (E. Australia Standard Time)

Monday 15 June 2026 02:00 PM (E. Australia Standard Time) CLOSED

Monday 08 June 2026 02:00 PM (E. Australia Standard Time)

Monday 21 September 2026 (E. Australia Standard Time)

Metro North Hospital and Health Service

15 Green Square Cl
Fortitude Valley, Queensland 4006
Australia

https://www.metronorth.health.qld.gov.au/

Metro North Health enables people to deliver excellent patient-centred care and high quality health services. We focus on collaboration with healthcare partners and an investment in systems, engagement and culture, we connect people to deliver services to a population approaching 900,000, from north of the Brisbane River to north of Kilcoy.

The buyer has elected to have their personal and contact details hidden. These details will be revealed at the buyers discretion.

Metro North Health (MNH) has identified a requirement to establish a contract with an external Supplier for the provision of a commercial off-the-shelf (COTS) cloud-based electronic Contractor Management System (CMS) Software as a Service (SaaS) to manage Health and Safety requirements of contractors who are directly or indirectly managed by MNH’s Building Engineering and Maintenance Services (BEMS).

This Invitation to Offer (ITO) supports patient care by ensuring maintenance and construction activities essential to the integrity of MNH’s healthcare services are provided promptly, safely, and without risk to MNH’s workers, patients and visitors.

BEMS has a duty to ensure MNH’s physical assets are kept to a high standard of safety, that maintenance of physical assets results in minimal interruption to healthcare services, and to ensure physical assets comply with all relevant national, state, and local government legislation, standards and policies.

Contractors play an important role in BEMS fulfilling this duty. BEMS manages a large number of contractors and engages them on a daily basis. Strict adherence to contractor management processes is essential to BEMS and essential to maintaining the integrity of MNH’s healthcare services.

As part of this ITO, responses are invited from Suppliers who may specialise in a cloud-based Software as a Service (SaaS) for the provision of Contractor Management System.

Sourcing inclusions (In-Scope):

•MNHHS will procure a Contractor Management System delivered as a Software-as-a-Service (SaaS) solution, including software licensing, under a Queensland Information Technology Contracting (QITC) Framework, Comprehensive Contract.

•The contract will include implementation services for the Contractor Management System, to be delivered by the Supplier in its role as the service provider.

•The initial contract term will be for three (3) years, with two (2) optional extension periods of thirty-six (36) months each, exercisable at the sole discretion of the Customer.

For detailed information regarding this opportunity, please refer to the following documents:

•MNHHS126382 - ITO Part A - Information for Suppliers

•MNHHS126382 - ITO Part B - Customer Requirements

• Queensland
  1: Brisbane

Regions of service locations also include areas outside of Australia.

None...

Please note: The following addendum has been recently added.

1. Added: (Addendum) MNHHS126382 - Addendum No. 1 - Response to Clarification Questions 25.05.2026.pdf

Please consider this addendum when responding.

Please acknowledge this Addendum in ITO Part C – Response Schedule, Section 7.1. Acknowledgement and Certification.

Please note: The following addendum has been recently added.

1. Added: (Addendum) MNHHS126382 - Addendum No. 2 - Response to Clarification Questions 27.05.2026.pdf

Please consider this addendum when responding.

Please ensure you acknowledge this Addendum in ITO Part C – Response Schedule, Section 7.1 Acknowledgement and Certification.

Please note: The following addendum has been recently added.

1. Added: (Addendum) MNHHS126382 - Addendum No. 3 - Response to Clarification Questions 02.06.2026.pdf

Please ensure you acknowledge this Addendum in ITO Part C – Response Schedule, Section 7.1 Acknowledgement and Certification.

Please consider this addendum when responding.