Tender Details
Managed Application Service
Business Name
Department of the Premier and Cabinet
VP Reference #
VP488167
Buyers Reference #
QG-DPC2025-146
Opens
Friday 14 November 2025 (E. Australia Standard Time)
Closes
Wednesday 03 December 2025 05:00 PM (E. Australia Standard Time) CLOSED
Supplier query cut-off
Wednesday 03 December 2025 05:00 PM (E. Australia Standard Time)
Expected decision
Monday 01 June 2026 (E. Australia Standard Time)
Buyer Details
Business Name
Department of the Premier and Cabinet
Location
1 William St
Brisbane City, Queensland 4000
Australia
WebSite:
https://www.premiers.qld.gov.au/
Business Info
The Department of the Premier and Cabinet serves the Premier and Cabinet and the people of Queensland, focusing on our vision: An informed and influential department that delivers for Queenslanders.
Contact Details
The buyer has elected to have their personal and contact details hidden. These details will be revealed at the buyers discretion.
What the buyer is requesting
Details
The Department of the Premier and Cabinet is seeking Expressions of Interest (EOI) from suitably qualified and experienced suppliers to provide a Managed Application Service. The proposed service will support the development, maintenance, and enhancement of various business applications critical to the operations of the Department of the Premier and Cabinet. This Expressions of Interest process aims to identify suitable suppliers to be invited to tender in January 2026. The tender process will enable the establishment of a header arrangement with a single selected supplier, under which Statements of Work (SoWs) will be issued for specific application support services as required.
Background information / Compatibility requirements
Details
The Managed Application Service will exclude platform and infrastructure layers, as these are currently supported through existing managed service providers.

The scope of the Managed Application Service will focus on application-level services, including but not limited to:

• Development, maintenance, and support of applications built on Azure .NET.

• Management and enhancement of solutions on Microsoft Dynamics platforms.

• Development and automation of workflows and processes using Microsoft Power Automate.

• Management of a Microsoft GitHub environment to ensure quality, consistency, and governance of code management and repository practices.

The service provider will be required to deliver a high standard of application management, ensuring alignment with Queensland Government policies, standards, and best practices, including security, accessibility, and compliance requirements.
Desired Outcomes ('Nice to haves', Conditions & Warranties, SLA's, Project benefits)
Details
Interested suppliers must demonstrate their capability and experience in delivering the following:

1. Application Development and Maintenance:

• Proven expertise in developing, maintaining, and enhancing applications built on Azure, .NET, Microsoft Dynamics platforms, and Microsoft Power Automate.

• Ability to deliver scalable, secure, and high-performing application solutions that align with Queensland Government standards.

2. Managed Microsoft GitHub Environment:

• Experience in managing Microsoft GitHub environments to ensure quality, consistency, and governance of code repositories.

• Implementation of best practices for version control, code reviews, and collaboration.

3. Flexible and Responsive Service Delivery:

• Capability to deliver enhancements or alterations to applications within agreed timeframes, particularly for high-priority applications.

• Demonstrated ability to work collaboratively with stakeholders, including the Premier’s Office, to meet evolving business requirements.

4. Compliance and Standards:

• Adherence to Queensland Government policies, including security, accessibility, and data privacy standards.

• Demonstrated understanding of relevant legislative and regulatory requirements.

5. Experience and Capability:

• A proven track record in delivering managed application services for government or large-scale organisations.

• Capacity to manage multiple applications under a header arrangement, with the ability to scale resources as required.

Submit any queries to DPC.Procurement@premiers.qld.gov.au
Questions asked by the buyer
Question 1 - [Required]
Do you have capacity to respond to a tender in January 2026?
Question 2 - [Required]
Do you acknowledge that you will upload an overview that addresses:

1. A company profile, including relevant experience and qualifications in providing managed application services.
2. Examples of previous projects demonstrating expertise in Azure .NET, Microsoft Dynamics platforms, Microsoft Power Automate, and Microsoft GitHub management.
3. A description of the proposed approach to delivering the Managed Application Service, and scaling in response to emerging SoW requirements.
4. A brief description of ability to meet Queensland Government compliance, security, and accessibility standards.
5. Any additional information that demonstrates the supplier’s ability to deliver the required services effectively and efficiently.

The submission may be in any format, but please limit to a maximum 5 pages, as this process is seeking an information on the market to inform the tender strategy.
Question 3 - [Required]
Do you acknowledge the future tender process will require the successful supplier to accept the standard QITC Comprehensive Conditions (https://www.publications.qld.gov.au/dataset/qitc-framework/resource/238c6e6c-9a78-4444-b540-d0dc8bba1cc5)?
Supplier lists selected
Lists
  • IT & Telecomms
Categories selected
Categories
  • IT & Telecomms
    1: IT Services
    2: Services - Application Expertise
    3: Services - Managed Services
    4: Services - Software Support & Maintenance
    5: Services - Support
    6: Software - Development
Regions of Service
Locations
  • Queensland
    1: Brisbane

All Regions of Service locations are within Australia.
Information requested by others
14/Nov/2025 04:17 PM
Question:
Is there a requirement to have an office in Queensland?

Answered on 17/Nov/2025 10:39 AM:


This request is to understand the market capability. The next step will be the tender process which will be guided by the Queensland Procurement Policy 2026.
14/Nov/2025 04:20 PM
Question:
We are seeing only some questions when we download the tender documents. Are there any other documents and what is expected format of response?

Answered on 17/Nov/2025 10:55 AM:


There are no attachments to this request.

We require a response to only the 3 questions; this includes a submission from interested suppliers that can be in any format.
20/Nov/2025 09:06 AM
Question:
When in January will the tender be coming out? What is the expected stop date? I'm just conscious of people being away from the holidays.

Answered on 20/Nov/2025 09:11 AM:
(edited on 20/Nov/2025 09:14 AM)


The earliest the tender will be released is the 12th January 2026. The due date for tenders will be determined after the tender is prepared to ensure sufficient time to respond to the request.
21/Nov/2025 02:19 PM
Question:
Would you like us to only answer the 3 questions, or additional supporting information? Will you be shortlisted vendor for the January RFQ etc?

Answered on 24/Nov/2025 10:30 AM:


Suppliers are requested to complete the 3 system questions in addition to uploading a document that provides an overview of the company's alignment to the requirements.

A sourcing strategy will be prepared over the December/January period informed by the Queensland Procurement Policy 2026 and the information obtained through this process.
25/Nov/2025 03:47 PM
Question:
Hi DPC team,

Can you please confirm that we submit 'Nil' or $0 for the pricing component of the submission? If not, please advise how you would like us to price?

Thanks.

Answered on 25/Nov/2025 03:50 PM:


There is no requirement to submit pricing. In theory it is not a mandatory field, but if it does not allow you to skip, please enter $0.
27/Nov/2025 12:56 PM
Question:
Hi team, We have the below questions and would appreciate some clarity on them please.

1. Delivery Model & Resourcing

Could you please confirm whether the Managed Application Services can be delivered using an offshore or hybrid delivery model?

Could you advise whether there is any evaluation weighting or criteria associated with resource location?

2. Compliance, Security & Data Privacy Requirements

We would appreciate more detail regarding the Queensland Government security, accessibility, and data privacy standards referenced under the Compliance and Standards section:

• Adherence to Queensland Government policies, including security, accessibility, and data privacy

• Demonstrated understanding of relevant legislative and regulatory requirements

Could you please share any documentation or reference links outlining these policies so we can ensure full compliance?

For context, we have experience working with federal and Queensland government entities and are fully aligned to government-grade security and control frameworks.

3. Technology Environment & Integrations

To better scope the work and align our capability, could you provide more information on your current Microsoft environment (Azure, on-prem, or hybrid)?

Additionally, are there any specific modules, workflows, or integrations in scope relating to the applications listed in the RFP?

4. Contract Structure & Duration

Could you please confirm the expected contract term?

Are multi-year engagements required or preferred, and what is the anticipated duration of resource allocation under this contract?

Answered on 27/Nov/2025 04:11 PM:


1. Delivery Model & Resourcing

This expressions of interest process is simply to gain an understanding of the suppliers interested in being invited to a tender in early 2026. Criteria and associated weightings will be determined prior to the tender closing in 2026. The department reserves its rights to determine a sourcing strategy that best aligns with the Queensland Procurement Policy 2026 as supported by information gained through this process.

2. Compliance, Security & Data Privacy Requirements

Detailed requirements will be released with the tender in early 2026. This expressions of interest process only seeks to gain knowledge of the market, not conduct a detailed evaluation.

3. Technology Environments & Integrations

Detailed requirements will be released with the tender in early 2026.

4. Contract Structure & Duration

Detailed requirements will be released with the tender in early 2026.
Updates made to this Request
Updates
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