Question:
Hi Karen,

Norman from Ellex here again. Thank you for getting back to me,

Would you be able to guide me to the documents that is needed for Ophthalmology or Ophthalmic Ultrasound systems. I see there seem to be most for Cardiac but not sure which is the right forms to use.

Answered on 23/Oct/2025 11:23 AM:


Hi Norman,

I am unable to guide you with the specific documents but would encourage you to review the 5 specification documents in the ITO packs.

Thanks, Karen

Question:
Can you please advise re the following:

Response Schedule of Particulars Cardiac System opens as Transducer Probes.

Response schedule of Particulars Diagnostic POC opens as Operational Requirements

General Diagnostic opens as Transducer Probes

Portable Cardiac opens as Operational Requirements

Procedural POC opens as Operational Requirements.

Answered on 23/Oct/2025 12:32 PM:


Hi Karen,

Thanks for your questions and for pointing this out. If you click on the tabs below on each document, the correct tab will be there. If you have any further difficulties, please reach out again, we are happy to help.

Thanks, Karen

Question:
We are seeking clarification for the above mentioned tender:

1. Women’s Health systems are not mentioned.

Do you want these added and if so under what category? or

Will they be requested at a later date?

2. Handheld systems are not mentioned.

Do you want these added and if so under what category? or

Will they be requested at a later date?

3. If a system can be used across more than 1 category, do you want it listed twice or just once?

E.g. Unit “XYZ” could be listed under the Cardiac and the Portable Cardiac category.

4. How many systems will be listed / awarded for each category?

5. Will the number of systems / vendors be limited per category, if so what is the criteria?

E.g. If 5 companies respond with 3 systems each under Cardiac, will all 15 systems be listed or will there be a limit and only 1 system from each vendor awarded – what is the criteria for the culling.

Answered on 24/Oct/2025 10:44 AM:


Hi Evette,

Thank you for your questions, I had to seek clarification, and the answers are below:

Womens Health - general diagnostic

Handheld - point of care

Bladder scanner - point of care

A system being used across multiple categories should be included in each relevant category as each category will be evaluated by separate evaluation panels.

The number of systems or vendors per category is not fixed, however QH may choose to rationalise the range within each category based on clinical preferences and commercial evaluation.

Question:
To whom it may concern, I would like to know if this would cover Ophthalmic Ultrasound systems.

Norman Geier

Ellex Medical

Answered on 23/Oct/2025 09:21 AM:
(edited on 27/Oct/2025 10:22 AM)


***Update***

Hi Norman,

I have received updated information and Ophthalmic Ultrasounds Systems will NOT be included in this tender. It will be run under a different tender. Sorry for the inconvenience. Please let me know if you have any further questions or require clarification.

Thanks, Karen

Hi Norman,

Thanks for your question. We would like to inform you that is tender does include Ophthalmic Ultrasound Systems.

Thanks, Karen

Question:
Please find the following queries regarding QH530_QLD Government Ultrasound Equipment:

1) In the Response-QH530_Ultrasound Units Schedule of Particulars for each system/Operational Requirements Tab/Cell C182, it asks for “appropriate current Queensland licences they hold to operate the equipment legally”. Could you please elaborate on what licences you are referring to here?

2) In the Response-QH530_Ultrasound Units Schedule of Particulars for each system/Operational Requirements Tab/Cell C150, it asks for “appropriate licenses they hold to use the equipment legally”. Could you please elaborate on what licences you are referring to here?

Answered on 03/Nov/2025 02:41 PM:


Hello Caitlin,

Thank you for your question. I have reached out to a BTS specialist, and they have replied to your question with this clarification:

"Although there are no radiation use licenses required by vendors, in theory service personnel would require an electrical license to maintain and repair ultrasound systems?

There is no license required no possess ultrasound systems."

I hope this helps.

Thanks, Karen

Question:
Good afternoon

We are submitting multiply systems under each of the categories (greater than 20) and note you are asking for Privacy and Security Manuals and service manuals for each.

Do you want these submitted for EVERY device, knowing they vary from 10MB - 70MB each or can we supply a link to a document portal, which will allow you access to every document we have on file?

Answered on 05/Nov/2025 01:18 PM:


Hello Evette,

Thanks for your question. A link can be provided but please note that the documents will be downloaded at tender close and not referenced again.

Kind regards, Karen

Question:
are we able to provide an alternative offer for out of scope devices as part of our offer for Ultrasound units under the Cardio Ultrasound category?

Basically want to clarify if we can provide value adds for products that are not technically in a scope of this tender but related to the clinical application.

Answered on 17/Nov/2025 09:42 AM:


Hi Nick,

Thanks for your question. We are happy for your company to submit an alternative offer and will give it to the evaluation panel to review. Please use the appropriate sections for this offer.

Thanks, Karen

Question:
Hi

We are wondering if a spectrometer and endoanal probe system that tests for OASI or a severe perineal tear would be suitable to be submitted with this Tender?

Thanks for your response in advance.

Best regards

Answered on 26/Nov/2025 11:34 AM:


Hi Stuart,

Thanks for your question. This can be submitted under an alternative offer. Please note that QH may not evaluate this is deemed as out of scope.

Question:
Hi

One of the insurance requirements mentioned in ITO_Part_B_SOA_Details is cyber liability.

We hold all other relevant insurance coverages; however, we do not presently maintain cyber security insurance.

Should this be a mandatory requirement? Can we submit the ITO with the below comment

“We confirm our commitment to obtain this insurance upon award of the contract.”

Answered on 25/Nov/2025 10:48 AM:


Yes is it a mandatory requirement, however we are happy to accept an offer on the provision if your product is evaluated to be successful you organisation purchase this insurance. The final contract will need cyber security as a requirement before execution.

Question:
Hi

The closing date for questions is 10th December 2025 on Page 10 of Part A: SOA Invitation to Offer (ITO).

However, on the vendor panel, it shows as 5th Dec.

Please confirm what is the correct Supplier query cut-off date.

Answered on 25/Nov/2025 02:26 PM:


Hi Nidhi,

Thanks for your question and sorry for the confusion about the closing date for questions. We will accept questions up until Thursday 27th November, 2025 as the tender closes on the 1st December, 2025.

Have a great day.

Question:
Part C Clause 6.6 and in the Checklist, there is a reference and the Supplier Code of Conduct Formal Declaration - was this included with the tender package documents?

Answered on 25/Nov/2025 04:21 PM:


Hi Evette,

Thank you for seeking clarification. The Supplier Code of Conduct Formal declaration form isn't required for this tender process.

Thanks, Karen

Question:
Hi There

Our product is out of the box plug & play POCUS that needs a compatible tablet to operate, many of the mandatory items don't seem to apply to this range, under procedural point of care category.

Our questions are:

1. Technical requirements:

Many of the codes and standards listed as mandatory, this device doesn't have (relating to QLD standards), but does have the ISO 13485:2016. Is it still OK to submit the offer?

2. Installation:

Because our product is an out of box unit, and to operate it, the app needs to be downloaded onto compatible android tablet, there's no installation and commissioning required. Is it still OK to submit the offer?

Answered on 26/Nov/2025 01:24 PM:


Hi Nidhi,

Thanks for your question.

1. Yes, please submit, this will be evaluated by BTS for compliance

2. Yes, please submit the offer as an alternative offer.

Thanks, Karen