Queensland Health

Thursday 16 October 2025 (E. Australia Standard Time)

Monday 17 November 2025 02:00 PM (E. Australia Standard Time) CLOSED

Friday 14 November 2025 02:00 PM (E. Australia Standard Time)

Monday 15 December 2025 (E. Australia Standard Time)

Queensland Health

111 George St
Brisbane City, Queensland 4000
Australia

https://www.health.qld.gov.au/comments

Providing a world-class health system for all Queenslanders

The buyer has elected to have their personal and contact details hidden. These details will be revealed at the buyers discretion.

Queensland Health is seeking an integrated risk and insurance solutions firm to deliver a comprehensive program of work supporting Hospital and Health Board members across the state.

The successful offeror will be responsible for identifying and analysing governance-related risks, developing tailored insurance strategies, and providing actionable insights to inform decision-making.

While the offeror must be capable of implementing any recommended insurance strategies, implementation is not within the scope of this EOI process.

This engagement must be managed as a structured project, with clearly defined governance arrangements, milestone tracking, and reporting mechanisms to ensure transparency, accountability, and alignment with Queensland Health’s strategic objectives.

Queensland Health consists of the Department of Health, the Queensland Ambulance Service (QAS) and 16 independent Hospital and Health Services (HHSs) situated across the state. The Hospital and Health Boards Act 2011 (HHB Act) provides the overarching framework for the delivery of publicly funded health services in Queensland. The Department of Health is responsible for the overall management of Queensland’s public health system at a statewide level.

HHSs were established as independent statutory bodies under the HHB Act from 1 July 2012. They assumed responsibility for the delivery of public hospital and health services previously provided by Health Service Districts.

Each HHS is independently and locally controlled by a Hospital and Health Board. The appointment of board chairs, deputy chairs and members to each HHB is made by the Governor in Council on the recommendation of the Minister.

The HHB controls the HHS for which it is established, including financial management of the HHS, its land and buildings.

Each HHB is required to appoint a Health Service Chief Executive (HSCE), whose appointment is subject to approval by the Minister. The HSCE is responsible for the management of the operations of the HHS and implementation of the strategic framework for the HHS set by the HHB.

Each HHS has a service agreement in place with the Department of Health for the provision of public health services, which accord with requirements of the National Health Reform Agreement and the requirements of the HHB Act.

The National Health Reform Agreement requires the State of Queensland to establish service agreements with each HHS for purchasing of health services and to implement a performance and accountability framework, including processes for remediation of poor performance. The HHB Act requires that a service agreement be executed between the Director-General of the Department of Health and the HHB chair.

The service agreement defines the health services, teaching, research and other services that are to be provided by the HHS and the funding to be provided to the HHS for the delivery of these services. It also defines the outcomes that are to be met by the HHS and how its performance will be measured.

Current service agreements are publicly available at https://www.health.qld.gov.au/system-governance/health-system/managing/agreements-deeds

As set out in section 19 of the HHB Act, the main functions of HHSs are to deliver hospital and other health services, the Act also requires that HHSs:

• contribute to and implement statewide service plans that apply to the HHS, including the implementation of national clinical standards

• cooperate with other providers of health services, including other HHSs and primary healthcare organisations in planning for and delivering health services

• consult with health professionals working in the HHS, health consumers and members of the community about the provision of health services.

• Sections 19 and 22 of the Act provide for further considerations for HHSs, such as:

o to collaborate with the Queensland Ambulance Service to manage the interaction between the services provided by the Queensland Ambulance Service and health services provided by the Hospital and Health Service

• In performing its functions, a Service must have regard to

o the need to ensure resources of the public sector health system are used effectively and efficiently

o the best interests of patients and other users of public sector health services throughout the State

For further information, particularly regarding Board Fundamentals, such as the role of the board chair, the role of board members, legal and administrative frameworks, powers functions and delegations, we recommend you review and consider the information available in the following documentation:

• Good Practice Guide for Hospital and Health Boards – Volume 1

• Good Practice Guide for Hospital and Health Boards – Volume 2

These resources are available at https://www.health.qld.gov.au/system-governance/health-system/managing/statutory-agencies/foundations-resources.

• Queensland
  1: Brisbane
  2: Gold Coast
  3: Sunshine Coast

All Regions of Service locations are within Australia.

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