Question:
The 'Clinical Onsite Support team' has been referenced within the document. Has the Clinical Onsite Support team been selected, or will there be a tender package released for this in the future?

Answered on 22/May/2026 08:40 AM:


The contract for the Clinical Onsite Support Team is in place and is a multi-year agreement.

Question:
With the site visit now rescheduled to an alternative date, will there be an extension to the submission closing time?

Answered on 21/May/2026 01:47 PM:


No. The site visit is for geographical orientation of the site only. Changing the inspection date should not affect proponents' ability to prepare a tender submission by the required date.

Question:
Emergency Response Team availability

Section 3.2 states that Emergency Response Team personnel are to be “onsite available 24/7 to respond to credible emergency scenarios”. However, the same section also states that the ERT is required to have a day shift seven days per week from 06:00 to 18:00 and be available on call from 18:00 to 06:00.

Can Queensland Hydro clarify whether ERT personnel are required to be physically onsite 24/7 (in a true standby) or whether they may be on ‘on-call’ offsite overnight?

If on-call, what is the required mobilisation/response time and where can personnel be located while on-call?

Minimum ERT team size and qualifications

Section 3.2 refers to ERT personnel being suitably trained and competent and identifies minimum training requirements. However, the tender documentation does not appear to specify the minimum number of ERT personnel required per shift, or the minimum qualifications required for each role.

Can Queensland Hydro please confirm the minimum number of ERT personnel required for day shift coverage and for night-time or on-call coverage?

Emergency Response Plan deliverable requirements

Section 3.4 requires the Supplier to maintain a comprehensive Project-wide Emergency Response Plan that interfaces with Queensland Hydro’s ERP and the Principal Contractor ERPs. The section also refers to command structure, roles, responsibilities and communications requirements. However, the tender documentation does not appear to define the required ERP deliverable format, approval process or submission timetable.

Can Queensland Hydro confirm the required ERP deliverable format (template, contents list), approval workflow, and the planned review/update cadence (initial issue date and subsequent update frequency)?

ERP risk review frequency

Section 3.4 requires the Supplier to periodically conduct risk reviews in conjunction with Queensland Hydro and the Principal Contractors, specific to credible emergency scenarios. However, the minimum review frequency is not defined, and the phrase “in conjunction with” may require facilitated workshops or multiple attendance days.

Please confirm the minimum frequency of ERP risk reviews and whether the Supplier is expected to facilitate workshops with each Principal Contractor separately and how many Principal Contractors/work fronts are anticipated to be active during the term.

Camp accommodation arrangements

Section 5.1 states that “the terms of the camp use will be discussed and agreed during the tender process”. Camp accommodation is a significant commercial and operational dependency.

Please confirm whether accommodation costs will be covered by Queensland Hydro, or whether we are required to include accommodation costs within our tender pricing?

Answered on 29/May/2026 10:50 AM:


Q: Emergency Response Team availability

Section 3.2 states that Emergency Response Team personnel are to be “onsite available 24/7 to respond to credible emergency scenarios”. However, the same section also states that the ERT is required to have a day shift seven days per week from 06:00 to 18:00 and be available on call from 18:00 to 06:00.

Can Queensland Hydro clarify whether ERT personnel are required to be physically onsite 24/7 (in a true standby) or whether they may be on ‘on-call’ offsite overnight?

A – Personnel are required to be on site and overnight in the camp while on roster. (construction works will continue 24/7)

Q; If on-call, what is the required mobilisation/response time and where can personnel be located while on-call?

A – ASAP, QLD Hydro would like to understand what is achievable. MUST be located in the camp.

Q: Minimum ERT team size and qualifications

A – As required to provide the coverage required in the SOW. Qld Hydro would like the Supplier to propose the minimum ERT team size. The personnel will need to be suitably qualified to perform the range of task prescribed in the SOW.

Q: Section 3.2 refers to ERT personnel being suitably trained and competent and identifies minimum training requirements. However, the tender documentation does not appear to specify the minimum number of ERT personnel required per shift, or the minimum qualifications required for each role.

Can Queensland Hydro please confirm the minimum number of ERT personnel required for day shift coverage and for night-time or on-call coverage?

A – Qld Hydro would like the Supplier to propose what the minimum ERT team size is in order to provide the coverage as required in the SOW.

Q: Emergency Response Plan deliverable requirements

Section 3.4 requires the Supplier to maintain a comprehensive Project-wide Emergency Response Plan that interfaces with Queensland Hydro’s ERP and the Principal Contractor ERPs. The section also refers to command structure, roles, responsibilities and communications requirements. However, the tender documentation does not appear to define the required ERP deliverable format, approval process or submission timetable.

Can Queensland Hydro confirm the required ERP deliverable format (template, contents list), approval workflow, and the planned review/update cadence (initial issue date and subsequent update frequency)?

A – The ERP will be required within one month of mobilisation. The ERP must be provided to Queensland Hydro for approval. The plan is to be renewed at a minimum following the commencement of a new package of works on site, following emergency events and 6 monthly.

Q: ERP risk review frequency

Section 3.4 requires the Supplier to periodically conduct risk reviews in conjunction with Queensland Hydro and the Principal Contractors, specific to credible emergency scenarios. However, the minimum review frequency is not defined, and the phrase “in conjunction with” may require facilitated workshops or multiple attendance days.

Please confirm the minimum frequency of ERP risk reviews and whether the Supplier is expected to facilitate workshops with each Principal Contractor separately and how many Principal Contractors/work fronts are anticipated to be active during the term.

A – There is no set frequency, it will be as required.

Q; Camp accommodation arrangements

Section 5.1 states that “the terms of the camp use will be discussed and agreed during the tender process”. Camp accommodation is a significant commercial and operational dependency.

Please confirm whether accommodation costs will be covered by Queensland Hydro, or whether we are required to include accommodation costs within our tender pricing?

A – QLD Hydro provides the camp facilities at no cost to the contractor. All camp costs are borne by QLD Hydro. However QLD Hydro does require the contractor to manage their own site access to and from the camp at the commencement & conclusion of each site roster period.

Question:
Does a detailed ERT Role/Job Description exist and can it be provided ?

Answered on 29/May/2026 03:16 PM:


No the role description does not exist. The SOW details the day to day functions the ERT will need to undertake

Question:
What is the minimum medical/first aid competency level required for ERT ?

Answered on 29/May/2026 03:25 PM:


Onsite medical response is not covered in this scope of work. There is an existing medical response provider on site. The ERT will be required to work with this provider jointly to respond to emergency situations.

Question:
What is the current FTE numbers and roster cycling for ERT?

Answered on 29/May/2026 03:40 PM:


The current ERT numbers and roster cycling has little relevance to the scope being requested under this tender. The Supplier is to determine their own preferred roster and propose the number of ERT members that they consider to be appropriate to adequately service the SOW.

Question:
Is there any after hours call-out data to map against frequency / demand ?

Answered on 29/May/2026 03:41 PM:


No. To date there hasn't been any night works.

Question:
How do call-outs impact fatigue management compliance or are there exceptions?

Answered on 29/May/2026 03:42 PM:


If there is a call out overnight, High Risk work will be suspended until the ERT response crew attending, have had their required 10hr break.

Question:
Can a list of equipment requirements for approval be provided from the underground tunneling contractor scope ?

Answered on 29/May/2026 03:42 PM:


No this package of work has not yet been awarded.

Question:
Confirming Queensland Hydro are responsible for accommodation and meals whilst onsite ?

Answered on 29/May/2026 03:43 PM:


Correct. QLD Hydro provides the camp facilities at no cost to the contractor. All camp costs are borne by QLD Hydro. However QLD Hydro does require the contractor to manage their own site access to and from the camp at the commencement & conclusion of each site roster period.

Question:
Estimated time to complete online learning module for ERT ?

Answered on 29/May/2026 03:44 PM:


The ERT will be required to complete the onboarding process for Queensland Hydro which will take up to 4 hours. The ERT will also be required to complete the onboarding processes of the interim civils, surface civils and underground tunnelling contractor, as well as the camp induction. This will take up to an additional 5 hours.

Question:
Estimated time to complete inductions ?

Answered on 29/May/2026 03:46 PM:


The ERT will be required to complete the onboarding process for Queensland Hydro which will take up to 4 hours. The ERT will also be required to complete the onboarding processes of the interim civils, surface civils and underground tunnelling contractor, as well as the camp induction. This will take up to an additional 5 hours.

Question:
Is mobilisation charged to client separately or built into hourly charge out rate?

Answered on 29/May/2026 03:48 PM:


Under the pricing schedule, Equipment & Material tab, Site office & storage have Mob & Demob rate lines. If additional Mob & demob rates are required for the other Vehicles & equipment line items please add these in as additional line items rather than include the cost into the rate.

Question:
Will self contained mobile fuel cells be allowed onsite or do suppliers take assets offsite to re-fuel in interim?

Answered on 29/May/2026 03:49 PM:


Yes they are. Some suppliers also take assets off site for re-fueling. Dependent on the fuel consumption and capacity of the item of equipment.

Question:
Is there any data /forecasts on expected number of vehicles inspections conducted per week, per month, annual?

Answered on 29/May/2026 03:50 PM:


Expected to be no more than 5/ week but more in the period immediately after a new contractor mobilizes.

Question:
Confirming cost of purchase and installation of IVMS systems will be the responsibility of the supplier.

Answered on 29/May/2026 03:57 PM:


Confirming it is the supplier’s cost.

Question:
Do you have a list of preferred installers for IVMS system?

Answered on 29/May/2026 03:58 PM:


Please refer to the SOW reference doc, Exploratory Works - Transport and Logistics Specification - BR-NA-NON-HHS-SPC-00002, section 9.4.

The Supplier is to use Intellifleet Pty Ltd (Intellifleet | IVMS & GPS Fleet Management Solutions) for the provision of all IVMS units. All units installed shall meet the functional requirements detailed in Transport and Logistics specification, Appendix B.

Question:
Is there any plans to have surface ERT volunteers?

Answered on 29/May/2026 03:59 PM:


No.