Tender Details
WCQ636 | Human Resources Information System
Business Name
WorkCover Queensland
VP Reference #
VP493980
Buyers Reference #
WCQ636
Opens
Monday 12 January 2026
(E. Australia Standard Time)
Closes
Wednesday 04 February 2026 02:00 PM
(E. Australia Standard Time)
CLOSED
Supplier query cut-off
Monday 02 February 2026 02:00 PM
(E. Australia Standard Time)
Expected decision
Monday 24 August 2026
(E. Australia Standard Time)
Buyer Details
Business Name
WorkCover Queensland
Location
380 Adelaide St
Brisbane City, Queensland 4000
Australia
WebSite:
https://www.worksafe.qld.gov.au/
Business Info
WorkCover Queensland
Contact Details
The buyer has elected to have their personal and contact details hidden. These details will be revealed at the buyers discretion.
What the buyer is requesting
Details
WCQ is operating in an evolving environment where the role of technology in enabling people management is becoming increasingly critical. As expectations of digital capability, workforce experience, and operational efficiency continue to rise, WCQ’s strategic priority is to grow and enable organisational capability, leadership, engagement, attraction, and retention. To achieve this, WCQ must establish a modern, enterprise-wide Human Resources Information System (HRIS) capability that effectively integrates people, processes, and technology across all aspects of people management.
The WCQ HRIS relates specifically to the management and enablement of human capital activities, including:
a) Storing and managing employee Human Resources (HR) information through all phases of the employee lifecycle.
b) Supporting applicants, employees, and leaders through HR-related queries, transactions, and advice across the full employee lifecycle (e.g. recruitment, performance, learning, joiner-mover-leaver processes).
c) Conducting operational HR activities that form part of employee lifecycle processes (e.g. position management, succession planning, compliance actions, or maintenance).
d) Providing seamless and automated workflow of employee data across the HR ecosystem, enabling straight-through processing and reducing manual intervention.
e) Enabling employees and leaders to access HR information, complete transactions, and manage their employment experience independently.
f) Delivering HR workforce insights and analytics to enable data-led decision-making and strategic workforce planning.
WCQ welcomes responses from Suppliers offering an end-to-end HRIS solution; one or more specific HRIS modules (e.g. learning management, recruitment, performance, payroll, etc.); and/or payroll outsourcing services that meet WCQ’s business and integration requirements.
WCQ is inviting offers for the provision, implementation, and support of a contemporary, integrated HRIS that provides a single, reliable source of truth. The organisation’s preference is to implement a comprehensive solution encompassing the full suite of modules to support core HR functions and the complete employee lifecycle. This may be one end-to-end solution or a suite of individual modules (such as Learning Management, Recruitment, or Performance Management) provided the proposed solution can demonstrate seamless data integration and interoperability with other HR and enterprise systems.
The final configuration of the HRIS solution, along with the associated delivery and implementation approach, will be informed by the outcomes of the tender. Suppliers are therefore encouraged to propose solutions and delivery models that best meet the organisation’s business needs as defined in the problem definition (Section 1.2) and objectives of this initiative (Section 1.3). WCQ seeks a partner who can contribute to the modernisation of HR systems, improve data quality and accessibility, and enhance the overall user experience through a flexible and future-ready HR technology platform.
Background information / Compatibility requirements
Details
As described in the tender documentation.
Desired Outcomes ('Nice to haves', Conditions & Warranties, SLA's, Project benefits)
Details
As described in the tender documentation.
Supplier lists selected
Lists
IT & Telecomms
Categories selected
Categories
Human Resource Services & Recruitment
1: Human Resource Consultants
2: Human Resources Development
3: Payroll & HRMIS Services
IT & Telecomms
1: Services - Consultants
2: Services - Managed Services
3: Software - Programs
4: Software - SaaS
Regions of Service
Locations
Queensland
1: Brisbane
All Regions of Service locations are within Australia.
Information requested by others
19/Jan/2026 03:49 PM
Question
:
Could you please provide access to join the Industry Briefing?
Answered on 19/Jan/2026 04:16 PM
:
Meeting link:
https://meet236.webex.com/meet236/j.php?MTID=m83893892446f7f3fca97e9dac6c7d8f8
Meeting number:
2652 747 5657
Meeting password:
TMgWyARe563
Join from a video system or application
Dial 26527475657@meet236.webex.com
You can also dial 210.4.202.4 and enter your meeting number.
Meeting password for video system
86499273
Join by phone
Use VoIP only
19/Jan/2026 04:30 PM
Question
:
We have indicated we would like to attend the briefing session for this RFQ. Can you please issue these?
Answered on 19/Jan/2026 07:00 PM
:
This link has been issued in a document, and is also below.
More ways to join:
Join from the meeting link
https://meet236.webex.com/meet236/j.php?MTID=m83893892446f7f3fca97e9dac6c7d8f8
Join by meeting number
Meeting number (access code): 2652 747 5657
Meeting password: TMgWyARe563 (86499273 when dialling from a video system)
Join from a video system or application
Dial 26527475657@meet236.webex.com
You can also dial 210.4.202.4 and enter your meeting number.
20/Jan/2026 09:10 AM
Question
:
Hi,
Could you please let us know when is the briefing session as I would like to attend the same. Please give us the details of the meeting such as date, time and any other links.
Please send us the teams meeting invite to the registered email IDs.
Thanks
Answered on 21/Jan/2026 12:03 PM
:
Please note this information was published as part of the tender.
The link to join was also published via VendorPanel on Monday.
The presented material has now also been published via VendorPanel.
23/Jan/2026 03:11 PM
Question
:
Please see below clarification questions:
1. Please share any technology freeze / blackout periods and timings of key business event cycles, such as performance cycles, remuneration reviews, bonus payouts.
2. Please confirm if you have a current job architecture fit for purpose, to be "lifted and shifted", or if it requires redesign?
3. Are there any competing programs of work that will be inflight during the Workday implementation? I.e. are there any other projects that will impact this project in terms of technical integration scope, resources, and timeline dependency?
4. Please confirm the next expected bargaining round for the WCQ Employing Office Certified Agreement.
5. Please clarify the extent of your ServiceNow usage in your current HR Technology Landscape.
6. How is your ATS currently integrated to your HR solution?
7. Please advise if multiple roles are held by a single employee?
8. "Can WorkCover confirm whether offshore support resources are permitted if:
(1) all WorkCover data remains stored and processed solely onshore in Australia,
(2) offshore staff access the system only through secure Australian-hosted environments that prevent any data export, and
(3) any offshore resources are fully disclosed as sub-processors with their location, role, and level of access?"
9. The document 'WCQ636-Part_D-Response_Form_v1.0' has sections 5.3-5.5 mentioned in the Table of Contents but they are missing from the actual document itself. Please advise if you would like to share the questions for said sections.
They include:
5.3 ?Complete HRIS Solution
5.4 Architectural Simplicity and Integration Constraints
5.5 Accountability of End-to-End Solution"
Answered on 02/Feb/2026 08:58 PM
:
Please disregard this error in the Table of Contents.
Updates made to this Request
19/Jan/2026 04:18 PM
WCQ636 HRIS | Industry Briefing Link
21/Jan/2026 10:05 AM
Please note: The following attachment has been recently added.
1. Added: WorkCover QLD - Vendor Briefing Presentation - HR Uplift.pdf
Please consider this attachment when responding.
21/Jan/2026 11:32 AM
Please note: The following addendum has been recently added.
1. Added: (Addendum) WCQ636 HRIS ITO Addendum 1.pdf
Please consider this addendum when responding.
30/Jan/2026 11:39 PM
Please note: The following addendum has been recently added.
1. Added: (Addendum) WCQ636 HRIS ITO Addendum 2.pdf
Please consider this addendum when responding.
02/Feb/2026 08:49 PM
Please note: The following addendum has been recently added.
1. Added: (Addendum) WCQ636 HRIS ITO Addendum 3.pdf
Please consider this addendum when responding.