Department of Transport and Main Roads - ITB

TMRICT-ITO-26098

Monday 26 October 2026 (E. Australia Standard Time)

Friday 04 December 2026 02:00 PM (E. Australia Standard Time)

Tuesday 01 December 2026 02:00 PM (E. Australia Standard Time)

Tuesday 02 February 2027 (E. Australia Standard Time)

Department of Transport and Main Roads - ITB

532 Beams Rd
Carseldine, Queensland 4034
Australia

https://www.tmr.qld.gov.au/

The Department of Transport and Main Roads provides reliable, resilient and responsive transport networks and digital services that are safe and accessible for everyone. This procurement is led by TMR's Information Technology branch (ITB).

Rebecca Meller

ICT Procurement Specialist

+61730666991

0438745542

None Provided

rebecca.h.meller@tmr.qld.gov.au

Suppliers are invited by the State of Queensland (acting through the Department of Transport and Main Roads (TMR) – the Customer) to submit Offers for either one or both Identity Governance and Administration (IGA) Solution and / or Privileged Access Management (PAM) Solution and associated maintenance and support Services as further specified in this Invitation to Offer (ITO) TMRICT26098.

Suppliers may submit an Offer for:

(a) an IGA Solution, maintenance and support Services only; or

(b) a PAM Solution, maintenance and support Services only; or

(c) both an IGA Solution and PAM Solution, with maintenance and support Services for both/each; or

(d) a single Solution that meets the Requirements for both IGA and PAM, with maintenance and support Services.

All technology types will be considered (that is, Suppliers are not limited to submitting Offers for As a Service based solutions only), as well as alternative and innovative solutions which meet the Customer’s objectives and Requirements.

The Requirements are set out in the Invitation Documents and include the following in-scope Products and Services:

(a) IGA Solution and Services: a solution to satisfy the identity governance and administration Requirements including:

(i) all applicable product components such as Licensed Software including modules, connectors, agents and related third party software (if any); and/or

(ii) all applicable hosted components such as Software-as-a-Service (SaaS) / Platform as a Service (PaaS) including modules, connectors and agents (if any); and

(iii) associated ongoing maintenance and support Services such as monitoring, maintenance, provision of updates, patches, new releases, remedial response and rectification, and provision of user documentation and continuous improvement; and/or

(b) PAM Solution and Services: a solution to satisfy the privileged access management Requirements, including:

(i) all applicable product components such as Licensed Software including modules, connectors, agents and related third party software; and Hardware or on-premise installed components (if any); and/or

(ii) all applicable hosted components such as Software-as-a-Service (SaaS) / Platform as a Service (PaaS) including modules, connectors and agents (if any); and

(iii) associated ongoing maintenance and support Services such as monitoring, maintenance, provision of updates, patches, new releases, remedial response and rectification, and provision of user documentation and continuous improvement.

The following is out of scope:

(a) configuration and customisation of the offered Solutions;

(b) provision of integration services (other than supply of out-of-the-box connectors);

(c) implementation services (including transition-in and transition-out services); and

(d) end user help desk support (Level 1 Support Services) for the Customer’s end users – this will be managed by the Customer.

Any contract formed subsequent to this Invitation must be governed by the QITC Framework, Comprehensive Contract Conditions - ICT Products and Services, and the Draft Contract issued with the Invitation Documents.

Please submit all enquiries or clarifications directly through Vendor Panel.

14

• Queensland
  1: Brisbane
  2: Central West
  3: Darling Downs
  4: Far North
  5: Fitzroy
  6: Gold Coast
  7: Mackay
  8: North West
  9: Northern
  10: Offshore (QLD)
  11: South West
  12: Sunshine Coast
  13: West Moreton
  14: Wide Bay-Burnett

Regions of service locations also include areas outside of Australia.

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