Question:
Hello, on the pricing spreadsheet, there is a Yes/No question that state "The Supplier agrees to charge all consumables at cost including providing details of cost on all invoices" can you please clarify if this is for cleaning chemicals only or does in refer to toilet paper, hand towels, hand soap etc?

Answered on 09/Jun/2025 10:54 AM:


Please refer to Addendum #2

Question:
Could you please provide copy of your volume data of each and product type for each toilet consumable item as listed as a requirement for provision in the cleaning contract (toiletry consumables) for the last 12 months for this location (Beenleigh Courthouse).

Answered on 09/Jun/2025 10:54 AM:


Please refer to Addendum #2

Question:
1. Is there a washing machine and dryer on site?

2. If yes, are we able to use these machines in laundering of tea towels?

3. If no, is there sufficient storage for us to provide these machines?

Answered on 09/Jun/2025 10:54 AM:


Please refer to Addendum #2

Question:
Hi,

Could you please clarify the frequency of these periodical cleaning tasks to be priced separately? some of these aren't clear in the scope of works.


wash interior ceilings

wash interior walls

wash interior doors

wash interior windows

shampoo upholstered furniture

shampoo soft floor surfaces

clean exterior facades, walls, etc

clean exterior windows

Strip and Seal

Thank you

Answered on 09/Jun/2025 10:54 AM:


Please refer to Addendum #2

Question:
Q4 Please confirm if services are required Weekly or Monthly. Section 7 Clauses 60, 63 and 64, Pack B – Contract Details 60) Monthly Kitchens, lunchrooms, toilets, mats (machine scrub/shampoo) and 63) Carpets, mats (shampoo), 64) Hard flooring (scrub and buff) as Part B Specification Clause 1.4 Requirement Full clean (machine scrub/strip and apply treatment to reseal where appropriate). Resulting sludge removed with a wet and dry vacuum. Frequence weekly in public areas, monthly in office areas- Part B Specification Clause 2.3 Requirement Full vacuum all areas including under mats, rugs runners etc using beater-type machine or power head. Frequence weekly in public areas, monthly in office areas.

Q5. Please confirm if services are required, Bi-Annually, Annually or ON Request, a)Section 7 Clauses 76 and 77, Pack B – Contract Details 76) Full shampoo of carpeted public foyers, waiting rooms, interview rooms, corridors and jury assembly area 77) Full wash of interior and exterior of perimeter windows/sunshades Section Requirement Full clean (shampoo or appropriate cleaning method) soft floor surfaces (Customer may assist in clearing floor space for this task). bi-annually in public areas, Frequence annually in office areas. b) Section13.3 Wash (if washable, otherwise damp wipe) ceilings and ceiling fittings (excluding smoke detectors, sprinkler systems, security systems), walls and wall fittings, skirting boards, doors, door frames, partitions, Frequence bi-annually in public areas, annually in office areas. C.) Section13.4 Requirement Clean all exterior façades including walls; windows, windowsills and frames, flyscreens; awnings, louvres; light fittings, architectural features and eaves that require access with specialist height access Frequence On request.

Q6 Please confirm if services are required Bi-Annually, or Annually Section 7 Clauses 78, 80 and 81 Pack B – Contract Details 78) Fabric upholstered seating (shampoo) 80) Full shampoo of general carpet 81) Strip and reseal vinyl flooring Part B Specification Clause13.2 Requirement Full vacuum and clean (shampoo or appropriate cleaning method) fabric-upholstered furniture and furnishings Frequence bi-annually in public areas, annually in office areas

Answered on 09/Jun/2025 10:54 AM:


Please refer to Addendum #2

Question:
How many cleaners does the courthouse have onsite during the day and in the evening?

How frequent are forensic cleans required (approx.)?

Answered on 09/Jun/2025 10:54 AM:


Please refer to Addendum #2

Question:
From 1 July 2025, the super guarantee, that is - the percentage of your wage that your employer is required to pay into your super account, will increase from 11.5% to 12.0%. Unfortunately, contractors are unable to change percentages rates in section B and C of the Supplier Pricing Proposal workbook could pricing sheet be amended with correct percentage or sheet opened up so contractors and edit percentage fields.

Answered on 29/May/2025 10:18 AM:
(edited on 09/Jun/2025 10:55 AM)


Please refer to Addendum #1

Question:
Contractors are to provide periodic cleaning services according to the agreed annual schedule, noting that the entire exterior building façade clean service where specialist height access equipment is required will be only at our specific request, however Section D of the pricing schedule rows 38 and 39 requires contractors to provide a price, should contractors price for only (1) service per annum or leave cells blank.

Answered on 29/May/2025 10:34 AM:
(edited on 09/Jun/2025 10:55 AM)


Please refer to Addendum #1

Question:
Q3. Could Dept of Justice please confirm if these details nominated in Pack B are correct.

Refer; BEENLIEGH COURTHOUSE - Pack B - Contract Details, Section 6, Beenleigh Courthouse Profile

a.) Floor area - Total floor area now 4,900 m2. Approximately 90% carpet, 10% vinyl, concrete stairwells, tiled front entrance and foyer.

b.) Glass area - Sheet glass external windows, entry area spanning two-floors, internal office partitions, service counter partitions, courtroom docks. Extensive glass features throughout the courthouse, including sections that will be at height, including three tempered glass design elements built into the walls from floor to ceiling height, which can be cleaned as per regular glass surfaces.

c.) External 20 car parking bays with bin area.

Answered on 29/May/2025 11:10 AM:
(edited on 09/Jun/2025 10:56 AM)


Please refer to Addendum #1

Question:
Do you have any sqm for the building please?

Answered on 29/May/2025 10:37 AM:
(edited on 09/Jun/2025 10:56 AM)


Please refer to Addendum #1

Question:
Hello,

Could you kindly confirm the walkthroughs are non-mandatory?

Thank you.

Answered on 02/Jun/2025 09:28 AM:
(edited on 09/Jun/2025 10:56 AM)


Please refer to Addendum #1

Question:
Hi,

Could you please provide the number and frequency of tea towels to be laundered?

Thanks

Answered on 12/Jun/2025 11:35 AM:


Please refer to Addendum #3

Question:
Hi,

Could you please clarify the annual clean of exterior facades, walls, etc. Is this a high pressure clean? and to what height?

Thank you

Answered on 12/Jun/2025 11:36 AM:


Please refer to Addendum #2

Question:
1. Is there an anchor system on the roof and is it certified if the window/external is to be cleaned?

2. Please provide calrification on frequencies of the following periodical services required:

- Wash interior ceilings

- Wash interior doors

- Clean exterior facades, walls, etc.

Answered on 17/Jun/2025 11:48 AM:


Please refer to Addendum #4

Question:
1. Please clarify whether the cleaning at Beenleigh is not required for Christmas and New Year period (2 weeks)?

2. Please clarify whether there is a shut-down period, if so, when does it occur and how long for?

Answered on 17/Jun/2025 11:48 AM:


Please refer to Addendum #4

Question:
Hi There,

our insurances end on 30th June, and we will not receive copy of renewal prior to submission due date.

What is required in this instance

Thanks

Answered on 17/Jun/2025 11:49 AM:


Please refer to Addendum #4

Question:
How many shifts (day and night shifts) you have for cleaners at the moment?

Answered on 26/Jun/2025 01:58 PM:


Beenleigh Courthouse has 1 (one) fulltime day cleaner, and 1 (one) night cleaner.

Question:
Can you please confirm how many cleaners currently clean this site?

Addendum 2 states "Currently have one day cleaner working total 40 hours/week (inclusive of ½ hour lunch break each day), and two shift cleaners total 30 hours per week"

But the most recent forum post states "Beenleigh Courthouse has 1 (one) fulltime day cleaner, and 1 (one) night cleaner."

Thank you,

Answered on 26/Jun/2025 02:43 PM:


Beenleigh Courthouse has 1 (one) fulltime day cleaner and 1(one) night cleaner (5 hours each night).