Tender Details
Anzac Square - Facilities Maintenance and Management
Business Name
Queensland Veterans' Council
VP Reference #
VP488396
Buyers Reference #
CON-QVC-AST-0026
Opens
Monday 17 November 2025 (E. Australia Standard Time)
Closes
Friday 05 December 2025 02:00 PM (E. Australia Standard Time) CLOSED
Supplier query cut-off
Friday 28 November 2025 02:00 PM (E. Australia Standard Time)
Expected decision
Friday 16 January 2026 (E. Australia Standard Time)
Buyer Details
Business Name
Queensland Veterans' Council
Location
1 William St
Brisbane City, Queensland 4000
Australia
WebSite:
https://www.qvc.qld.gov.au/
Business Info
The Queensland Veterans’ Council is an independent statutory body established to provide advice to the Queensland Government on veterans’ matters, to hold and manage Anzac Square and its Memorial Galleries and to administer the Anzac Day Trust Fund.
Contact Details
The buyer has elected to have their personal and contact details hidden. These details will be revealed at the buyers discretion.
What the buyer is requesting
Details
The Queensland Veterans’ Council (QVC) is seeking a suitably qualified supplier to provide full facilities maintenance and management services for Anzac Square, a heritage-listed memorial precinct located in Brisbane’s CBD. The services required include ongoing maintenance, operational management, and event support across all internal and external site assets as detailed in the Scope of Works.

The required services include, but are not limited to:

- Horticultural maintenance: management of trees, turf, garden beds and landscaped areas

- Water features maintenance: cleaning, water quality management, debris removal and pump servicing

- Park assets maintenance: upkeep of monuments, plaques, seating, fencing and heritage structures

- Pathways and hardstand maintenance: cleaning, repairs, hazard removal and surface maintenance

- Building services: repairs, HVAC servicing, doors, fire panel testing and internal finishes maintenance

- Electrical systems: lighting, power distribution, switchboards and emergency lighting management

- Irrigation and stormwater systems maintenance

- Cleaning and security services, including patrols and gallery cleaning requirements

- Event coordination and support for commemorative and other QVC-directed events (setup, liaison, road closures, WHS, post-event remediation)

- ICT and security systems management, including CCTV, access control and AV equipment servicing

Services are required from 1 January 2026 to 31 December 2030.

A mandatory site visit will be held at Anzac Square on 25 November 2025 at 11:00am to inspect horticulture, pathways, water features, buildings, galleries, electrical and irrigation assets.

Most services are required onsite at Anzac Square, though certain ICT, administration, asset management and reporting tasks may be undertaken remotely.

This Request is intended to engage a provider with demonstrated capability in heritage-sensitive maintenance, public-space asset management, and coordinated delivery across multiple technical service areas.
Questions asked by the buyer
Question 1 - [Required]
Have you submitted a response to the RFQ?
Question 2 - [Required]
Have you submitted a response to the Pricing Schedule?
Supplier lists selected
Lists
  • Audio Visual Photo Equip & Supp.
  • Cleaning Services, Equip, Supplies
  • Construction & Operation
  • Event Management & Services
  • IT & Telecomms
  • Venue Hire
Categories selected
Categories
  • Audio & Visual & Photographic Equipment & Supplies
    1: Audio Visual Equipment
    2: Audio Visual Equipment Maintenance Services
  • Cleaning Services & Equipment & Supplies
    1: Commercial Cleaning
  • Construction & Operation
    1: Fencing Supplies & Services
  • Event Management & Services
    1: Community Events
    2: Entertainment & Amusement Services
    3: Event Management & Production Services
    4: Sporting Events
  • IT & Telecomms
    1: Hardware - Other
  • Venue Hire
    1: Other
Regions of Service
Locations
  • Queensland
    1: Brisbane

All Regions of Service locations are within Australia.
Information requested by others
19/Nov/2025 06:15 AM
Question:
Hi, please confirm if you will accept offers which are for one service only?

For example, can pricing be provided for Pest control (routine) only?

Answered on 19/Nov/2025 04:45 PM:


The RFQ does not allow for separate or trade-specific submissions (e.g., AV, CCTV, electrical, pest control). The intent is to engage a single provider responsible for the full management and maintenance scope for Anzac Square, with the flexibility to utilise subcontractors where appropriate. Responses limited to individual services will not be able to be considered under the requirements of this RFQ.
19/Nov/2025 07:50 AM
Question:
Is this tender open to separate responses e.g. Audio-Visual offer or CCTV / Access Control, Electrical offer by Certified SME's or is this tender directed more as a BAU option. where you would engage a signal management provider to then source required trades.

Answered on 19/Nov/2025 04:45 PM:


The RFQ does not allow for separate or trade-specific submissions (e.g., AV, CCTV, electrical, pest control). The intent is to engage a single provider responsible for the full management and maintenance scope for Anzac Square, with the flexibility to utilise subcontractors where appropriate. Responses limited to individual services will not be able to be considered under the requirements of this RFQ.
24/Nov/2025 11:21 AM
Question:
Can you please confirm that you are happy for an overarching yes/no response in relation to the mandatory requirement around ethical supplier threshold as per section 2 item 2 (Mandatory Requirements). Historically from other government tenders this has been a list of questions for response as per clause 3.2 of the Ethical Supplier Threshold Guidelines: 3.2 Ethical Supplier Threshold declaration

Suppliers are required to declare in their tender response whether they comply with each aspect of

the Threshold by completing a Threshold declaration (see Appendix 3).

A supplier answers ‘no’ to declare that they are not in breach of the Threshold, or ‘yes’ to declare they

are in breach of any of the Threshold criteria.

Thanks in advance

Answered on 25/Nov/2025 08:56 AM:


For this RFQ, suppliers are only required to respond to the overarching Yes/No compliance question regarding the Ethical Supplier Threshold as included in the VendorPanel form. A full Ethical Supplier Threshold declaration (as outlined in clause 3.2 of the Ethical Supplier Threshold Guidelines) is not required as part of the RFQ submission. QVC may request additional information or a full declaration during the evaluation or due diligence stage if needed.
27/Nov/2025 10:32 AM
Question:
Good morning,

Please see below questions around the evaluation component for this RFQ:

1. What will be in the individual weightings for each of the evaluation criteria?

2. Will be evaluating the offers i.e. will this just be key stakeholders within QVC or will the panel contain external members?

Thanks,

Shelley Bigby

Answered on 04/Dec/2025 09:52 AM:


1. Evaluation Criteria and Weightings

QVC can confirm that the evaluation criteria and their relative weightings have been predetermined in accordance with QVC’s procurement governance framework. The specific weightings are not disclosed, as keeping them confidential supports a fair, consistent, and unbiased evaluation process for all suppliers.

2. Evaluation Panel Composition

The Evaluation Panel has been established in line with QVC’s procurement governance requirements. While QVC ensures appropriate stakeholder representation, details of individual panel members are not disclosed.

We trust this provides clarity for your submission. Should you have any further questions, please submit them via Vendor Panel before the closing time.
Updates made to this Request
21/Nov/2025 02:23 PM
Please note: The following addendum has been recently added.

1. Added: (Addendum) Addendum 01 - Site Visit.pdf

Please consider this addendum when responding.